Business Analyst/Senior Business Analyst (Banking) at Capco

<p></p> <div> <h2><span style="font-size: 12pt;">About Capco</span></h2> <p><span style="font-size: 10pt;">Capco is an entrepreneurial global consulting firm dedicated exclusively to the financial services industry. We help banks, insurers, and capital markets firms navigate complex change across transformation, technology, risk &amp; compliance, and strategy.</span></p> <p><span style="font-size: 10pt;">With a strong and growing presence across Asia‑Pacific, including Malaysia, Capco partners with some of the world’s largest financial institutions on high‑impact, large‑scale transformation initiatives. Our consultants combine deep industry expertise with innovative thinking to deliver measurable outcomes for clients.</span></p> <p><span style="font-size: 10pt;">As we continue to scale rapidly in Malaysia, this is an exciting time to join Capco. You’ll have the opportunity to make a real impact, build new capabilities, and grow your career quickly within a collaborative, high‑performance consulting environment.</span></p> <hr> <h2><span style="font-size: 12pt;">Role Overview</span></h2> <p><span style="font-size: 10pt;">To support our continued growth in Malaysia, Capco is seeking high‑calibre Business Analysts and Senior Business Analysts with strong experience in banking or financial services.</span></p> <p><span style="font-size: 10pt;">In this role, you will work closely with clients, delivery teams, and senior stakeholders to translate business needs into clear, actionable requirements, support technology and business transformation initiatives, and deliver high‑quality consulting outcomes. You will be expected to operate confidently in fast‑paced, regulated environments and contribute both to project delivery and to Capco’s broader consulting capabilities.</span></p> <hr> <h2><span style="font-size: 12pt;">Key Responsibilities</span></h2> <h3><span style="font-size: 10pt;">Business Analysis &amp; Requirements Management</span></h3> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Facilitate and participate in client meetings and workshops, capturing and documenting business needs effectively</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Conduct structured requirements gathering, research, and analysis, identifying gaps between current and future state</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Develop business requirement documents (BRDs), user stories, use cases, and functional specifications</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Document business processes, data flows, application and technology requirements, and business rules</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Translate business requirements into clear inputs for technology teams and delivery partners</span></li> </ul> <h3><span style="font-size: 10pt;">Process &amp; Solution Design</span></h3> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Analyse and propose enhancements to business processes, systems, reports, and applications to improve efficiency and effectiveness</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Support business process modelling, logical data models, standards, and design artefacts</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Document, analyse, and support resolution of system defects, ensuring technical compatibility and strong end‑user experience</span></li> </ul> <h3><span style="font-size: 10pt;">Stakeholder &amp; Delivery Collaboration</span></h3> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Act as a key liaison between business stakeholders and development teams, providing clarification on requirements and solution design</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Conduct customer interviews and produce concise, high‑quality meeting summaries and analysis outputs</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Support testing activities and double as QA when required, ensuring solutions meet business intent</span></li> </ul> <h3><span style="font-size: 10pt;">Consulting &amp; Firm Contribution</span></h3> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Produce high‑quality consulting deliverables, including client presentations, reports, and proposals</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Support business development efforts through market, client, and industry research</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Develop re‑usable intellectual capital, such as templates, methodologies, blueprints, and business cases</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Guide and support junior Business Analysts within project teams</span></li> </ul> <hr> <h2><span style="font-size: 12pt;">Experience &amp; Skills</span></h2> <h3><span style="font-size: 10pt;">Required Experience</span></h3> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Demonstrated experience as a Business Analyst within banking or financial services environments</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Strong capability in requirements elicitation, process mapping, and translating business needs into functional and technical specifications</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Experience working across technology‑enabled transformation initiatives in regulated industries</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Excellent communication and stakeholder management skills, including engagement with senior client stakeholders</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Strong analytical mindset with attention to detail and quality</span></li> </ul> <h3><span style="font-size: 10pt;">Preferred Domain Experience</span></h3> <p><span style="font-size: 10pt;">Experience in one or more of the following <strong>banking / financial services domains</strong> is strongly preferred:</span></p> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Banking channels and digital platforms</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Payments and ISO 20022</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Managed solutions and customer journeys</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Data management and reporting</span></li> </ul> <h3><span style="font-size: 10pt;">Technical &amp; Methodological Skills</span></h3> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Experience with requirement analysis tools and methodologies (e.g. UML, RUP, Agile / Waterfall)</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Comfort supporting solution design, testing activities, and delivery planning</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Exposure to basic scripting, documentation standards, and project planning</span></li> </ul> <h3><span style="font-size: 10pt;">Language Requirement</span></h3> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Mandarin and/or Cantonese proficiency is a strong advantage, given client and market needs</span></li> </ul> <hr> <h2><span style="font-size: 12pt;">Why Join Capco?</span></h2> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Work exclusively with leading banks and financial institutions on meaningful transformation programmes</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Be part of an entrepreneurial, growing Malaysia practice with strong APAC momentum</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Gain exposure to complex, high‑profile projects and senior stakeholders</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Enjoy faster career progression, strong performance‑based rewards, and real responsibility in building Capco’s future</span></li> </ul> </div>