Fraud, Associate at Shift4

<div class="content-intro"><h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Overview</span></h2> <div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> <div class="iCIMS_Expandable_Container"> <div class="iCIMS_Expandable_Text"> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><strong>Shift4 (NYSE: FOUR)</strong>&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;<a href="http://www.shift4.com/" target="_blank">www.shift4.com</a>.</span></p> </div> </div> </div></div><p><strong>Responsibilities: </strong></p> <ul> <li><strong>&nbsp;</strong>Monitor and investigate suspicious transactions, merchants, and third-party activity daily.</li> <li>Dive deep into fraud patterns across our portfolio using BI tools – spot trends, think critically, and act fast.</li> <li>Partner with teams across the company and with external stakeholders to develop and implement top-tier fraud detection strategies.</li> <li>Build and enhance reports, tools, and processes to prevent fraud and chargebacks – your insights will directly influence our security.</li> <li>Communicate with merchants and partners to assess fraud risks and agree on next steps. You'll be a trusted go-to for SMB clients when it comes to compliance and fraud-related queries.</li> <li>Collaborate with card schemes like Visa and Mastercard on program breaches, appeals, investigations, and reporting.</li> <li>Stay on top of chargeback and fraud programs, ensuring compliance and proactive management of scheme requirements.</li> <li>Work hand-in-hand with the Risk team to identify and monitor high-risk merchants.</li> <li>Help shape the tools and workflows we use every day by challenging outdated processes and suggesting smarter, faster ways to work.</li> <li>Other ad hoc tasks can be assigned by the manager as needed.</li> </ul> <p>&nbsp;</p> <p><strong>Requirements: </strong></p> <ul> <li>2+ years of experience with BI tools such as Oracle BI, SAP, Qlik, Tableau, or SQL, or advanced Excel skills are a must.</li> <li>A degree in Banking &amp; Finance, Statistics, Data Analytics, Economics, or similar, or hands-on experience in fraud/investigative roles within Payments or Banking.</li> <li>Card transactions, Acquiring background, highly advantageous.</li> <li>Big plus if you have direct experience supporting small-to-medium business (SMB) clients.</li> <li>Clear, confident communication in English (both spoken and written).</li> <li>Strong analytical mindset with great investigative instincts – you don’t stop until you get to the "why".</li> <li>Able to manage multiple priorities with focus and independence – you’re organized and driven. Able to work under minimal supervision / high degree of independence allocated, and have strong independent decision-making capabilities</li> <li>Energetic, innovative, and adaptable – you bring a spark to the team and enjoy being both fun and professional.</li> <li>You’re approachable, easy to collaborate with, but not afraid to push back when there’s a better way to do something.</li> <li>You thrive in an environment where ownership, creativity, and momentum are encouraged.</li> <li>Enjoying working in a fast-paced and multi-cultural environment.</li> <li>Innovative and flexible person full of energy. Easy to work with, but challenging, and always looking for improvement. A proactive mindset with a touch of “va va voom”—you know how to make things happen and bring positive energy to the team.</li> <li>Candidate must be located in Malta, the United Kingdom, or Lithuania.</li> </ul> <p><strong>Benefits of working for Shift4:&nbsp;</strong></p> <p>Join Shift4 and enjoy a work environment that prioritizes flexibility and well-being. We embrace a hybrid working model, offering our team the flexibility to balance time between remote work and our modern, welcoming offices located in the heart of Valletta, Malta's historic capital.</p> <p>Our standard remuneration package is comprehensive, including private health, dental, and life insurance, as well as parking allowance, preferential home rates, and a company pension plan (with APS). We are committed to supporting our employees' well-being through our Mental Health Program, family-friendly measures, an equipped canteen with free breakfast, and exciting company events.</p> <p>&nbsp;</p><div class="content-conclusion"><p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><em>We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.</em></span></p> <hr> <p>&nbsp;</p></div>