Quality Assurance (Part-Time) at Major League Baseball

<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">As a member of MLB's Games and VR Quality Assurance team, your job is to help us make great baseball games.&nbsp; You work closely with our internal development teams, communicating issues directly to Producers, Software Engineers, Artists, and Designers.&nbsp;</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Responsibilities</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Authentic Baseball Knowledge Application: Leverage your deep understanding of baseball rules, terminology, and culture to critically assess the accuracy and authenticity of our digital offerings</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Rigorous Testing and Analysis: Execute detailed test plans to pinpoint software defects across various aspects of our apps, including gameplay mechanics, visual fidelity, audio experience, and user interface functionality</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Comprehensive Bug Reporting: Accurately log and report identified bugs using Jira (or other designated tools). This includes providing clear, concise descriptions, precise steps for reproduction, and any relevant supporting materials such as screenshots or videos</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Effective Communication and Collaboration: Actively engage with internal development teams, providing regular updates on testing progress and findings. Participation in team meetings is expected, ensuring seamless communication and issue resolution</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Test Plan Development Support: Contribute to the creation and refinement of test plans and cases, collaborating on brainstorming test scenarios, anticipating potential issues, and ensuring comprehensive test coverage</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Diligent Verification and Regression Testing: Conduct thorough verification of bug fixes and perform regression testing to prevent the introduction of new issues while ensuring the stability of the product</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Multi-Platform Technical Proficiency: Expertly test on various platforms, including PCs, Mobile Devices, and Game Consoles. Comfortably switch between different devices and troubleshoot platform-specific challenges as needed.</span></li> </ul> <p><em><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Expectations</span></em></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Exceptional Attention to Detail: Possess an acute eye for detail, enabling the identification of subtle inconsistencies and errors with precision and thoroughness</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Clear and Adaptable Communication: Articulate technical issues clearly and effectively, both verbally and in writing. Tailor your communication style to resonate with diverse audiences, such as developers and producers</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Proactive Problem-Solving: Take initiative in identifying potential problems and proposing solutions. Beyond simply reporting bugs, analyze potential causes and suggest preventative measures</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Agile Adaptability: Thrive in the fast-paced and ever-evolving games industry, adapting readily to changing priorities, deadlines, and emerging technologies</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Collaborative Team Spirit: Embrace teamwork as a core value, willingly supporting colleagues, sharing knowledge, and contributing to a positive and productive team environment</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Genuine Passion for Gaming and Baseball: Demonstrate a genuine enthusiasm for video games and baseball, fueled by a desire to create exceptional gaming experiences that resonate with fans.</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Qualifications and Skills</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Comprehensive knowledge of baseball rules, culture, and terminology</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Meticulous attention to detail, paired with the ability to rigorously implement test plans</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Superior written and verbal communication capabilities</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Hands-on experience with bug tracking software, preferably Jira</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Solid understanding of diverse game development disciplines, including programming, art, and design</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Ability to maintain focus and productivity within a multidisciplinary work setting</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Strong technical literacy and proficiency across VR systems, PCs, mobile devices, and game consoles</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">This hourly position provides an excellent entry point into the sports and games industries and the opportunity to work on exciting baseball games for a renowned organization</span></li> </ul> <p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><strong>Pay Rate: </strong>$20.00 per hour.</span></p> <p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">The actual offer will carefully consider a wide range of factors, including your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision</span></p><div class="content-conclusion"><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Why MLB?</strong></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. Employees love working at MLB because of the culture of growth, teamwork, and professionalism. Employees who are most successful at MLB take initiative, know how to identify problems and provide solutions, and always put the Team first. For those ready to step up to the plate and join the major leagues, MLB takes the same approach as teams do with their players: empowering our “workforce athletes” to be at their best by engineering experiences that put employees in the best position to succeed. Major League Baseball is looking for candidates who are passionate about growing America’s pastime to best serve its fans for decades to come.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">California Residents: Please see our&nbsp;<a href="https://www.mlb.com/careers/ccpa">California Recruitment Privacy Policy</a> for more details.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Colorado Residents: Colorado based applicants may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Applicants requiring a reasonable accommodation for any part of the application and hiring process, please email us at <a href="mailto:[email protected]">[email protected]</a>. Requests received for non-disability related issues, such as following up on an application, will not receive a response.</span></p> <p style="text-align: center;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Are you ready to Step Up to the Plate? Apply below!</strong></span></p></div>