Care Transition Coordinator Hospice Sales - (Glendale) at VitalCaring Group

<p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;"><span style="font-weight: bold;">Care Transition Coordinator – Hospice</span></p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;"><span style="font-style: italic;">Field-Based | Relationship-Driven | Referral Growth &amp; Care Coordination</span></p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">&nbsp;</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;"><span style="font-weight: bold;">Role Overview</span></p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">The Care Transition Coordinator (CTC) plays a vital role in connecting patients, families, and healthcare partners to VitalCaring’s hhospice services. This position serves as the primary liaison between referral sources and internal clinical teams, ensuring seamless, timely transitions of care.</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">&nbsp;</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">This is a high-impact, relationship-driven role that blends healthcare sales, care coordination, and partnership development to support both patient outcomes and organizational growth.</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">&nbsp;</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;"><span style="font-weight: bold;">Key Responsibilities</span></p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">&nbsp;</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;"><span style="font-weight: bold;">Referral Development &amp; Sales Execution</span></p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">• Serve as the primary liaison between referral sources, patients, caregivers, and clinical teams to ensure seamless care transitions</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">• Execute structured, effective sales calls including pre-call planning, relationship building, needs discovery, and closing</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">• Build and maintain strong relationships with referral partners through consistent communication and service excellence</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">• Develop and execute strategies to grow market share and drive referral volume</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">• Track, manage, and document sales activity across referral sources using CRM tools</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">• Achieve established referral and admission goals</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">&nbsp;</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;"><span style="font-weight: bold;">Relationship Building &amp; Collaboration</span></p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">• Establish trusted partnerships with hospitals, physicians, case managers, and community stakeholders</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">• Collaborate closely with clinical and operational teams to support timely and appropriate patient admissions</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">• Represent VitalCaring professionally across all healthcare settings</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">• Participate in community outreach and events to promote services and strengthen partnerships</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">&nbsp;</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;"><span style="font-weight: bold;">Care Coordination Support</span></p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">• Facilitate smooth transitions for patients into home health or hospice services</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">• Communicate patient needs, risks, and updates to internal teams to support safe, effective care delivery</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">• Ensure accurate and timely documentation in CRM and EMR systems</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">&nbsp;</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;"><span style="font-weight: bold;">Required Qualifications</span></p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">• Bachelor’s degree in Healthcare, Business, Marketing, or related field preferred (or equivalent experience)</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">• Minimum of two (2) years of healthcare or related sales experience</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">• Strong communication, relationship-building, and influencing skills</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">• Ability to manage multiple priorities in a fast-paced, field-based environment</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">• Proficiency with Microsoft Office and CRM systems</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">• Demonstrated ability to work independently and drive results</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">• Valid driver’s license and reliable transportation</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">&nbsp;</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;"><span style="font-weight: bold;">Preferred Qualifications</span></p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">• Experience in home health, hospice, or post-acute care</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">• Existing relationships with referral sources (hospitals, SNFs, physician offices)</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">• Familiarity with EMR systems and healthcare referral processes</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">&nbsp;</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;"><span style="font-weight: bold;">Work Environment &amp; Expectations</span></p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">• Field-based role with regular travel within assigned territory</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">• Frequent interaction with hospitals, skilled nursing facilities, and physician offices</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">• Fast-paced, goal-oriented environment focused on referral growth and patient access to care</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">• Requires strong time management, organization, and proactive follow-through</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">• Flexible schedule to meet referral partner and patient needs</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">&nbsp;</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;"><span style="font-weight: bold;">Benefits</span></p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;"><span style="font-weight: bold;">Health &amp; Wellness</span></p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">Medical, Dental, and Vision coverage</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">Pharmacy benefits</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">Virtual care and mental health support</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">Flexible Spending Accounts (FSA) and Health Savings Account (HSA)</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">Supplemental health and life insurance</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">&nbsp;</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;"><span style="font-weight: bold;">Financial &amp; Protection</span></p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">401(k) with company match</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">Employee referral program</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">Prepaid legal services</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">Identity theft protection</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">&nbsp;</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;"><span style="font-weight: bold;">Work-Life Balance &amp; Perks</span></p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">Generous paid time off</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">Pet insurance</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">Tuition and continuing education reimbursement</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;">&nbsp;</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 12.0pt;"><span style="font-style: italic;">All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Candidates are evaluated based on job-related qualifications, skills, and business needs.</span></p> <p>&nbsp;</p> <p>&nbsp;</p> <p><span style="color: rgb(236, 240, 241);">#AppSales</span></p>