Care Transition Navigator at VitalCaring Group

<p style="margin: 0in; font-family: 'Times New Roman'; font-size: 11.0pt;"><span style="font-weight: bold;">Join VitalCaring – Where Your Passion Changes Lives!</span></p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 11.0pt;">&nbsp;</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 11.0pt;"><span style="font-weight: bold; text-decoration: underline;">Who We Are</span></p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 11.0pt;">Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 100 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care.</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 11.0pt;">&nbsp;</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 11.0pt;"><span style="font-weight: bold; text-decoration: underline;">What Sets Us Apart?</span></p> <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-weight: bold; font-family: 'Times New Roman'; font-size: 11.0pt;">Drive Innovation. Deliver Impact</span><span style="font-family: 'Times New Roman'; font-size: 11.0pt;"> - Join a mission-driven team where your work directly contributes to advancing patient care. As a key player in a forward-thinking healthcare organization, you’ll represent innovative solutions that truly make a difference for patients and families - today and into the future</span></li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-weight: bold; font-family: 'Times New Roman'; font-size: 11.0pt;">Make a Meaningful Impact</span><span style="font-family: 'Times New Roman'; font-size: 11.0pt;"> – Help patients and families navigate their healthcare journey with compassion and dignity.</span></li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-weight: bold; font-family: 'Times New Roman'; font-size: 11.0pt;">Thrive in a Supportive Team</span><span style="font-family: 'Times New Roman'; font-size: 11.0pt;"> – Work with a team who genuinely care and invest in your success.</span></li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-weight: bold; font-family: 'Times New Roman'; font-size: 11.0pt;">Grow Your Career</span><span style="font-family: 'Times New Roman'; font-size: 11.0pt;"> – Take advantage of advanced training, mentorship, and career development opportunities.</span></li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-weight: bold; font-family: 'Times New Roman'; font-size: 11.0pt;">Competitive Pay &amp; Benefits</span><span style="font-family: 'Times New Roman'; font-size: 11.0pt;"> – Be rewarded for your dedication and expertise with a compensation&nbsp;package that truly reflects your value. Our benefits are thoughtfully designed to support your well-being—offering the flexibility, security, and resources you need to thrive both at work and in life. We&nbsp;celebrate success at every level, with meaningful recognition for both individual contributions and team&nbsp;achievements.</span></li> </ul> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 11.0pt;">&nbsp;</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 11.0pt;"><span style="font-weight: bold;">Care Transition Navigator (CTN) – Home Health</span></p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 11.0pt;"><span style="font-style: italic;">Field-Based | Hospital-Focused | Patient Transition &amp; Care Coordination</span></p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 11.0pt;">&nbsp;</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 11.0pt;"><span style="font-weight: bold;">Role Overview</span></p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 11.0pt;">The Care Transition Navigator plays a critical role in ensuring safe, seamless transitions from the hospital to home health care. This position works directly within assigned hospital systems, partnering with case managers, physicians, patients, and families to coordinate care, reduce readmissions, and improve patient outcomes.</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 11.0pt;">&nbsp;</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 11.0pt;">This is a <span style="font-weight: bold;">high-impact, relationship-driven role</span> that blends clinical insight, care coordination, and referral management to support both patient success and agency growth.</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 11.0pt;">&nbsp;</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 11.0pt;"><span style="font-weight: bold;">Key Responsibilities</span></p> <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: 'Times New Roman'; font-size: 11.0pt;">Serve as the primary liaison between hospital teams, patients, and VitalCaring clinicians to ensure seamless transitions from hospital to home</span></li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: 'Times New Roman'; font-size: 11.0pt;">Conduct bedside assessments to identify clinical needs, risk factors, and barriers to successful discharge</span></li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: 'Times New Roman'; font-size: 11.0pt;">Partner with case managers and physicians to develop and execute safe, patient-centered transition plans</span></li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: 'Times New Roman'; font-size: 11.0pt;">Drive timely admissions by coordinating referrals and ensuring smooth handoffs into home health services</span></li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: 'Times New Roman'; font-size: 11.0pt;">Build strong, trusted relationships with hospital partners through consistent communication and follow-through</span></li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: 'Times New Roman'; font-size: 11.0pt;">Complete post-discharge follow-up within 48 hours and ensure timely primary care coordination</span></li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: 'Times New Roman'; font-size: 11.0pt;">Collaborate with internal teams and support initiatives focused on improving outcomes and reducing readmissions</span></li> </ul> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 11.0pt;">&nbsp;</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 11.0pt;"><span style="font-weight: bold;">Required Qualifications</span></p> <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: 'Times New Roman'; font-size: 11.0pt;">Active RN, LVN/LPN, or PT license in the state of employment (or compact eligibility, if applicable)</span></li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: 'Times New Roman'; font-size: 11.0pt;">Minimum of two (2) years of clinical experience; home health or post-acute experience preferred</span></li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: 'Times New Roman'; font-size: 11.0pt;">Experience in healthcare coordination, case management, clinical care, or hospital-based roles</span></li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: 'Times New Roman'; font-size: 11.0pt;">Strong understanding of patient care transitions, discharge planning, or post-acute services</span></li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: 'Times New Roman'; font-size: 11.0pt;">Demonstrated ability to build relationships with healthcare providers and interdisciplinary teams</span></li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: 'Times New Roman'; font-size: 11.0pt;">Excellent communication skills with the ability to engage patients, families, and clinicians effectively</span></li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: 'Times New Roman'; font-size: 11.0pt;">High level of organization with the ability to manage multiple patients and priorities simultaneously</span></li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: 'Times New Roman'; font-size: 11.0pt;">Proficiency with EMR systems and basic computer applications</span></li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: 'Times New Roman'; font-size: 11.0pt;">Valid driver’s license and reliable transportation</span></li> </ul> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 11.0pt;">&nbsp;</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 11.0pt;"><span style="font-weight: bold;">Preferred Qualifications</span></p> <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: 'Times New Roman'; font-size: 11.0pt;">Experience in home health, hospice, or post-acute care</span></li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: 'Times New Roman'; font-size: 11.0pt;">Background working within hospital systems (case management, discharge planning, or bedside coordination)</span></li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: 'Times New Roman'; font-size: 11.0pt;">Knowledge of CMS guidelines and readmission reduction strategies</span></li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: 'Times New Roman'; font-size: 11.0pt;">Familiarity with Homecare Homebase (HCHB) or similar EMR systems</span></li> </ul> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 11.0pt;">&nbsp;</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 11.0pt;"><span style="font-weight: bold;">Work Environment &amp; Expectations</span></p> <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: 'Times New Roman'; font-size: 11.0pt;">Field-based role with regular presence in assigned hospitals and healthcare facilities</span></li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: 'Times New Roman'; font-size: 11.0pt;">High-touch, patient-facing position requiring strong interpersonal and clinical communication skills</span></li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: 'Times New Roman'; font-size: 11.0pt;">Fast-paced environment requiring adaptability, critical thinking, and proactive follow-through</span></li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: 'Times New Roman'; font-size: 11.0pt;">Performance expectations tied to both patient outcomes and successful care transitions/admissions</span></li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: 'Times New Roman'; font-size: 11.0pt;">Requires strong time management to balance hospital coordination, patient interaction, and documentation</span></li> </ul> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 11.0pt;"><span style="font-weight: bold;">&nbsp;</span></p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 11.0pt;"><span style="font-weight: bold;">Benefits</span></p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 11.0pt;"><span style="font-weight: bold;">Health &amp; Wellness</span></p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 11.0pt;">Medical, Dental, and Vision coverage</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 11.0pt;">Pharmacy benefits</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 11.0pt;">Virtual care and mental health support</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 11.0pt;">Flexible Spending Accounts (FSA) and Health Savings Account (HSA)</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 11.0pt;">Supplemental health and life insurance</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 11.0pt;">&nbsp;</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 11.0pt;"><span style="font-weight: bold;">Financial &amp; Protection</span></p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 11.0pt;">401(k) with company match</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 11.0pt;">Employee referral program</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 11.0pt;">Prepaid legal services</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 11.0pt;">Identity theft protection</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 11.0pt;">&nbsp;</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 11.0pt;"><span style="font-weight: bold;">Work-Life Balance &amp; Perks</span></p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 11.0pt;">Generous paid time off</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 11.0pt;">Pet insurance</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 11.0pt;">Tuition and continuing education reimbursement</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 11.0pt;">&nbsp;</p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 11.0pt;"><span style="font-style: italic;">All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Candidates are evaluated based on job-related qualifications, skills, and business needs.</span></p> <p style="margin: 0in; font-family: 'Times New Roman'; font-size: 11.0pt;">&nbsp;</p> <p style="margin: 0in; font-family: 'times new roman'; font-size: 11.0pt;">&nbsp;</p> <p style="margin: 0in; font-family: helvetica; font-size: 11.0pt;"><span style="font-weight: bold; color: rgb(236, 240, 241);">#TalrooSales</span></p> <p>&nbsp;</p> <p>&nbsp;</p>