Account Manager at Episode Six
Tokyo, JapanFull-timeAccount Management Posted 4 months ago
Apply with PipelineAbout the Role
<p><span data-contrast="none">How do you want to pay? It’s a question you’ve answered on-screen or in-person thousands of times, but your choices have always been limited. Imagine the flexibility to pay however you want – credit, debit, multiple currencies, frequent flyer miles, loyalty points, or digital payments - all on the same card or digital wallet. Sound impossible? Episode Six makes the seemingly impossible happen every day.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":279}"> </span></p>
<p><span data-contrast="none">We’re a global provider of API-based payment processing and wallet management infrastructure. We’re 100% cloud-native, hyper-configurable, and a “Top 10 Place to Work in Fintech.” And we’re changing how people think about payments.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":279}"> </span></p>
<p><span data-contrast="none">Today, we’re powering payments for one of the world’s largest banks and airlines and numerous innovative fintechs. E6 is headquartered in Austin with offices in Tokyo, Singapore, Brisbane, and London. We provide technology for clients in 24 countries on four continents. Since 2018 when we launched with HSBC, we have grown more than 10x.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":279}"> </span></p>
<p><span data-contrast="none">Interested in redefining what’s possible in payments? Join Episode Six today.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":279}"> </span></p>
<p><strong><span data-contrast="none">What we’re hiring for: </span></strong><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":279}"> </span></p>
<p><span data-contrast="none">We are a growing our Account Management organization looking to add an </span><strong><span data-contrast="none">Account Manager</span></strong><span data-contrast="none"> for our Japan Team based in Tokyo. </span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":279}"> </span></p>
<p><strong><span data-contrast="none">What you’ll be responsible for in this role: </span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":279}"> </span></p>
<ul>
<li><span data-contrast="none">Proactively build and manage relationships with clients and their key personnel to become a trusted partner for our clients</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":279}"> </span></li>
<li><span data-contrast="none">Manage the governance framework with clients, and run key forums such as Steering Committees and Business Reviews</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":279}"> </span></li>
<li><span data-contrast="none">Identifying and developing opportunities with existing clients</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":279}"> </span></li>
<li><span data-contrast="none">Ensure KPI’s and targets are being met</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":279}"> </span></li>
<li><span data-contrast="none">Manage the business side for development, enhancements or change requests with the client, working with and supporting the relevant internal teams</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":279}"> </span></li>
<li><span data-contrast="none">Create and maintain forecast models and invoicing is current with the client</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":279}"> </span></li>
<li><span data-contrast="none">Work within the business development team to renegotiate contracts as required</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":279}"> </span></li>
</ul>
<p><strong><span data-contrast="none">What experiences and skills are necessary to be successful in this role: </span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":279}"> </span></p>
<ul>
<li><span data-contrast="none">5+ years of Account Management experience within the financial services sector, direct cards, payments or issuer processing experience preferred</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":279}"> </span></li>
<li><span data-contrast="none">Strong written and verbal communication and presentation skills in Japanese (native)</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":279}"> </span></li>
<li><span data-contrast="none">Strong networking skills with the ability to build rapport both internally and externally</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":279}"> </span></li>
<li><span data-contrast="none">Growth mindset</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":279}"> </span></li>
<li><span data-contrast="none">Ability to adapt and thrive in a fluid and fast-paced business environment</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":279}"> </span></li>
<li><span data-contrast="none">Ability to work independently as well as collaboratively within and across teams</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":279}"> </span></li>
<li><span data-contrast="none">Ability to identify areas for improvement and raise with solutions in mind to ensure the team is consistently improving</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":279}"> </span></li>
<li><span data-contrast="none">Ability to grow into leadership positions</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":279}"> </span></li>
<li><span data-contrast="none">Business-level written English ability is required, business-level or above written and verbal ability is preferred.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":279}"> </span></li>
</ul>
<p><strong><span data-contrast="none">What makes a successful E6er? </span></strong><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":279}"> </span></p>
<ul>
<li><span data-contrast="none">We appreciate the unique backgrounds, skill sets, experiences, and contributions each E6er brings. With a strong culture of respect for all, we foster an inclusive and supportive environment for every E6er to excel and grow.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":279}"> </span></li>
<li><span data-contrast="none">We take immense pride in everything we do, no matter how big or small. We work hard, we work smart, and we sweat the details. We are humble enough to know that we do not know it all. We are excited to come to work every day, knowing we will be learning, improving, innovating, and making an impact.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":279}"> </span></li>
<li><span data-contrast="none">A people first mentality. From professional development on day 1 to a 360 focus on your wellbeing, and the ability to work where you need to.</span></li>
</ul>
<p>E6 is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. </p>
<p>E6 is committed to providing reasonable accommodations for qualified individuals with disabilities who may require additional assistance in engaging in our application and interview process. Please feel free to reach out to E6's Talent Acquisition Team at <a id="menur2t2" class="fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn" href="mailto:[email protected]" target="_blank">[email protected]</a> if you need any assistance completing our application or need accommodations during your interview process. </p>