Manager, Sales Engineering HF at Taco, Inc.
Lubbock, Texas, United StatesFull-timeSalesPosted about 2 months ago
Apply with PipelineAbout the Role
<div class="content-intro"><p>As a family-owned and operated company, we feel a special obligation to the employees who comprise our Taco family. We are committed to offering employees access to the tools necessary to live long and productive lives. We strive to instill in all of our employees:</p>
<ul>
<li>A positive mental attitude that helps us to be a leader in the industry</li>
<li>A commitment to building strong relationships, both inside and outside the organization</li>
<li>A desire to learn, grow, and contribute to moving our strategy forward</li>
<li>A need to create and to innovate</li>
</ul></div><p><span style="color: #007635;"><strong>Employment Type: </strong><span style="color: #000000;">Regular Full-Time</span></span></p>
<p><span style="color: #007635;"><strong>Shift: </strong><span style="color: #000000;">1st Shift</span></span></p>
<p><span style="color: #007635;"><span style="color: #000000;"><span style="color: #007635;"><strong>Work Status:</strong></span> On-site</span></span></p>
<p><span style="color: #007635;"><strong>Position Summary:</strong></span></p>
<p><span class="TextRun SCXW239248298 BCX8" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW239248298 BCX8">The </span><span class="NormalTextRun SCXW239248298 BCX8">Manager</span><span class="NormalTextRun SCXW239248298 BCX8"> of </span><span class="NormalTextRun SCXW239248298 BCX8">Sales Engineering</span><span class="NormalTextRun SCXW239248298 BCX8"> </span><span class="NormalTextRun SCXW239248298 BCX8">HF (</span><span class="NormalTextRun SCXW239248298 BCX8">Hydroflo</span><span class="NormalTextRun SCXW239248298 BCX8">) </span><span class="NormalTextRun SCXW239248298 BCX8">will provide oversight to a team of </span><span class="NormalTextRun SCXW239248298 BCX8">sales engineering representatives and</span><span class="NormalTextRun SCXW239248298 BCX8"> serve as the technical authority for customer</span><span class="NormalTextRun SCXW239248298 BCX8"> proposals</span><span class="NormalTextRun SCXW239248298 BCX8"> and </span><span class="NormalTextRun SCXW239248298 BCX8">customer consultation. </span></span><span class="TextRun Highlight SCXW239248298 BCX8" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW239248298 BCX8">They </span><span class="NormalTextRun SCXW239248298 BCX8">are responsible for</span><span class="NormalTextRun SCXW239248298 BCX8"> the development of processes, tools, and technologies that best meet</span><span class="NormalTextRun SCXW239248298 BCX8"> </span><span class="NormalTextRun SCXW239248298 BCX8">the needs of the target market(s)</span><span class="NormalTextRun SCXW239248298 BCX8">, </span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW239248298 BCX8">sales</span><span class="NormalTextRun SCXW239248298 BCX8"> and customers. </span></span><span class="TextRun SCXW239248298 BCX8" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW239248298 BCX8">This position will design, develop, and evaluate the customer facing process for project submittals and provide post-sale technical support on any </span><span class="NormalTextRun SCXW239248298 BCX8">Hydroflo</span><span class="NormalTextRun SCXW239248298 BCX8"> projects. The </span><span class="NormalTextRun SCXW239248298 BCX8">Manager</span><span class="NormalTextRun SCXW239248298 BCX8">, </span><span class="NormalTextRun SCXW239248298 BCX8">Sales </span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW239248298 BCX8">Engineering</span><span class="NormalTextRun SCXW239248298 BCX8"> will provide </span><span class="NormalTextRun SCXW239248298 BCX8">training and development </span><span class="NormalTextRun SCXW239248298 BCX8">to the </span><span class="NormalTextRun SCXW239248298 BCX8">engineering sales representatives</span><span class="NormalTextRun SCXW239248298 BCX8"> to ensure an exceptional customer experience with on-time delivery of all customer quotes.</span></span><span class="EOP Selected SCXW239248298 BCX8" data-ccp-props="{"335559737":432}"> </span></p>
<p><span data-contrast="auto">Measures of success:</span><span data-ccp-props="{"335559737":432}"> </span></p>
<ul>
<li data-leveltext="-" data-font="Calibri" data-listid="19" data-list-defn-props="{"134224900":false,"335551671":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto">100% on-time delivery and accuracy of customer proposals</span> </li>
<li data-leveltext="-" data-font="Calibri" data-listid="19" data-list-defn-props="{"134224900":false,"335551671":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1">Meet all established product demonstration and troubleshooting targets for prospective customers. </li>
<li data-leveltext="-" data-font="Calibri" data-listid="19" data-list-defn-props="{"134224900":false,"335551671":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1">Improve close rate on customer proposals </li>
<li data-leveltext="-" data-font="Calibri" data-listid="19" data-list-defn-props="{"134224900":false,"335551671":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1">Ensure targets on the percent of released backlog are achieved </li>
<li data-leveltext="-" data-font="Calibri" data-listid="19" data-list-defn-props="{"134224900":false,"335551671":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1">Monitors pricing to ensure strategic margin targets are met<span data-ccp-props="{"335559737":432}"> </span></li>
</ul>
<p><span style="color: #007635;"><strong>Responsibilities:</strong></span></p>
<p><span data-contrast="none">Responsibilities include but are not limited to:</span><span data-ccp-props="{"335559737":432}"> </span></p>
<ul>
<li><span data-contrast="none">Establishes streamlined process and procedures for accurate and timely delivery of customer proposals.</span></li>
<li><span data-contrast="none">Trains and develops skill set of the engineering sales representatives to increase their technical knowledge and ensure that they are proficient using the tools needed for success.</span> </li>
<li>Manages and improves productivity levels of their team to execute an increasing number of accurate customer proposals. </li>
<li>Develops product demonstration process in collaboration with industrial sales managers. </li>
<li>Ensures a proper configurator is in place to meet customer needs and provides efficiency and accuracy for the team. </li>
<li>Ensures processes and systems meet the needs of procurement and operations to achieve effective order lead-time fulfillment.<span data-ccp-props="{"335559737":432}"> \</span></li>
<li>Evaluates customer relations to determine product and/or process improvements for proposals. </li>
<li>Reviews and approves proposals of cost and material changes for optimal performance.<span data-ccp-props="{}"> </span></li>
<li>Review terms and conditions of sale to ensure accuracy. </li>
<li>Negotiates any objections to provided submittal package.</li>
<li>Requests revisions to submittal and resubmit to customer for approval.</li>
<li>Provide technical support for troubleshooting with products both pre- and post-sale. <span data-ccp-props="{}"> </span></li>
<li>Provide field support when necessary to evaluate performance issues at job site.<span data-ccp-props="{}"> </span></li>
<li>Contacts customer with warranty or non-warranty findings. </li>
<li>Provides options of replacement or repair and if any cost applies. </li>
<li>Closes out Return Goods Authorization (RGA) case file with final findings and resolutions. </li>
<li>Prepares and manages department budget within company guidelines. <span data-ccp-props="{}"> </span></li>
</ul>
<p><span data-ccp-props="{"335559685":720}"> </span><span data-contrast="none">People Management </span><span data-ccp-props="{}"> </span></p>
<ul>
<li data-leveltext="-" data-font="Calibri" data-listid="19" data-list-defn-props="{"134224900":false,"335551671":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="22" data-aria-level="1"><span data-contrast="none">Evaluate team members to identify strengths and opportunities for improvement; collaborate on development actions and ensure resources necessary to complete actions</span> </li>
<li data-leveltext="-" data-font="Calibri" data-listid="19" data-list-defn-props="{"134224900":false,"335551671":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="22" data-aria-level="1">Cascade relevant and appropriate information about the company and department effectively and in a timely manner </li>
<li data-leveltext="-" data-font="Calibri" data-listid="19" data-list-defn-props="{"134224900":false,"335551671":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="22" data-aria-level="1">Coach and mentor for skill and knowledge development </li>
<li data-leveltext="-" data-font="Calibri" data-listid="19" data-list-defn-props="{"134224900":false,"335551671":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="22" data-aria-level="1">Execute necessary responsibilities of team during absences or alternate engagement </li>
<li data-leveltext="-" data-font="Calibri" data-listid="19" data-list-defn-props="{"134224900":false,"335551671":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="22" data-aria-level="1">Ensure team adheres to company policies, practices, and department standards </li>
<li data-leveltext="-" data-font="Calibri" data-listid="19" data-list-defn-props="{"134224900":false,"335551671":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="22" data-aria-level="1">Assign actions and ensure completion </li>
<li data-leveltext="-" data-font="Calibri" data-listid="19" data-list-defn-props="{"134224900":false,"335551671":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="22" data-aria-level="1">Review work quality and coach team<span data-ccp-props="{}"> </span></li>
</ul>
<p><span style="color: #007635;"><strong>Qualifications</strong></span></p>
<p><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Required:</span></span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p>
<ul>
<li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Bachelor’s degree in Industrial or Mechanical Engineering</span></span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li data-leveltext="-" data-font="Calibri" data-listid="19" data-list-defn-props="{"134224900":false,"335551671":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="30" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">10</span><span data-ccp-parastyle="No Spacing">+ years</span><span data-ccp-parastyle="No Spacing"> of</span><span data-ccp-parastyle="No Spacing"> </span><span data-ccp-parastyle="No Spacing">experience</span><span data-ccp-parastyle="No Spacing"> in hydraulic applications </span><span data-ccp-parastyle="No Spacing">or working with </span><span data-ccp-parastyle="No Spacing">vertical turbine pump</span><span data-ccp-parastyle="No Spacing">s </span></span> </li>
<li data-leveltext="-" data-font="Calibri" data-listid="19" data-list-defn-props="{"134224900":false,"335551671":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="30" data-aria-level="1"><span data-ccp-parastyle="No Spacing">5</span><span data-ccp-parastyle="No Spacing">+ years of </span><span data-ccp-parastyle="No Spacing">experience leading or supervising others </span> </li>
<li data-leveltext="-" data-font="Calibri" data-listid="19" data-list-defn-props="{"134224900":false,"335551671":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="30" data-aria-level="1"><span data-ccp-parastyle="No Spacing">Strong knowledge and experience working with computer-aided design (CAD) programs</span> </li>
<li data-leveltext="-" data-font="Calibri" data-listid="19" data-list-defn-props="{"134224900":false,"335551671":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="30" data-aria-level="1"><span data-ccp-parastyle="No Spacing">Proficient in Microsoft Office (Word, Excel, </span><span data-ccp-parastyle="No Spacing">PowerPoint)</span> </li>
<li data-leveltext="-" data-font="Calibri" data-listid="19" data-list-defn-props="{"134224900":false,"335551671":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="30" data-aria-level="1"><span data-ccp-parastyle="No Spacing">Proficient in Salesforce customer relationship management (CRM) program</span> </li>
<li data-leveltext="-" data-font="Calibri" data-listid="19" data-list-defn-props="{"134224900":false,"335551671":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="30" data-aria-level="1"><span data-ccp-parastyle="No Spacing">Knowledge of m</span><span data-ccp-parastyle="No Spacing">etallurgy</span><span data-ccp-parastyle="No Spacing"> </span><span data-ccp-parastyle="No Spacing">principles</span> </li>
<li data-leveltext="-" data-font="Calibri" data-listid="19" data-list-defn-props="{"134224900":false,"335551671":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="30" data-aria-level="1"><span data-ccp-parastyle="No Spacing">Able to manage multiple projects concurrently and pivot as necessary</span> </li>
<li data-leveltext="-" data-font="Calibri" data-listid="19" data-list-defn-props="{"134224900":false,"335551671":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="30" data-aria-level="1"><span data-ccp-parastyle="No Spacing">Exceptional written and verbal communication skills to present information in a clear and concise manner</span> </li>
<li data-leveltext="-" data-font="Calibri" data-listid="19" data-list-defn-props="{"134224900":false,"335551671":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="30" data-aria-level="1"><span data-ccp-parastyle="No Spacing">Outstanding customer service skills </span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li data-leveltext="-" data-font="Calibri" data-listid="19" data-list-defn-props="{"134224900":false,"335551671":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="30" data-aria-level="1"><span data-ccp-parastyle="No Spacing">Strong presentation and marketing skills</span> </li>
<li data-leveltext="-" data-font="Calibri" data-listid="19" data-list-defn-props="{"134224900":false,"335551671":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="30" data-aria-level="1"><span data-ccp-parastyle="No Spacing">Ability to work collaboratively with a diverse group of internal and external customers</span> </li>
<li data-leveltext="-" data-font="Calibri" data-listid="19" data-list-defn-props="{"134224900":false,"335551671":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="30" data-aria-level="1"><span data-ccp-parastyle="No Spacing">Travel: </span><span data-ccp-parastyle="No Spacing">10</span><span data-ccp-parastyle="No Spacing">% of time </span><span data-ccp-parastyle="No Spacing">t</span><span data-ccp-parastyle="No Spacing">o </span><span data-ccp-parastyle="No Spacing">customer sites, </span><span data-ccp-parastyle="No Spacing">trade shows, </span><span data-ccp-parastyle="No Spacing">trainings, conference</span><span data-ccp-parastyle="No Spacing">s</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
</ul>
<p><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Preferred:</span></span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p>
<ul>
<li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Master’s </span><span data-ccp-parastyle="No Spacing">degree in Industrial or Mechanical</span><span data-ccp-parastyle="No Spacing"> Engineering or Engineering Management</span></span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li data-leveltext="-" data-font="Calibri" data-listid="19" data-list-defn-props="{"134224900":false,"335551671":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="43" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">10</span><span data-ccp-parastyle="No Spacing">+ years of </span><span data-ccp-parastyle="No Spacing">experience leading or supervising others </span></span> </li>
<li data-leveltext="-" data-font="Calibri" data-listid="19" data-list-defn-props="{"134224900":false,"335551671":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="43" data-aria-level="1"><span data-ccp-parastyle="No Spacing">Professional Engineer (PE) License</span> </li>
<li data-leveltext="-" data-font="Calibri" data-listid="19" data-list-defn-props="{"134224900":false,"335551671":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="43" data-aria-level="1"><span data-ccp-parastyle="No Spacing">Knowledge of Proof of Concepts</span> </li>
<li data-leveltext="-" data-font="Calibri" data-listid="19" data-list-defn-props="{"134224900":false,"335551671":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="43" data-aria-level="1"><span data-ccp-parastyle="No Spacing">Knowledge and experience working with SolidWorks</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
</ul>
<p><span style="color: #007635;"><strong>Work Environment</strong></span></p>
<p>This position works primarily in an office environment using computers and technology. Verbal and auditory capability are required. Occasional exposure in production plant where large equipment and noise are prevalent. Safety gear is required in these areas.</p>
<p>This position reports into the site every day.</p>
<p><span data-contrast="auto"><span data-ccp-parastyle="No Spacing"><span style="color: #007635;"><strong>Management</strong></span></span></span></p>
<p><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">This position has </span><span data-ccp-parastyle="No Spacing">approximately </span><span data-ccp-parastyle="No Spacing">3-5</span><span data-ccp-parastyle="No Spacing"> </span><span data-ccp-parastyle="No Spacing">direct report(s). Roles </span><span data-ccp-parastyle="No Spacing">may </span><span data-ccp-parastyle="No Spacing">include:</span></span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p>
<p><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Engineering Sales Associate</span></span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p><div class="content-conclusion"><p><span style="color: #007635;"><strong>Benefits</strong></span></p>
<p>With nearly 1,000 people working at Taco worldwide, each with their own story, you will discover a sense of community and diverse, intelligent colleagues who help us innovate, create and explore.</p>
<p>Taco employees benefit from a company that:</p>
<ul>
<li>Provides competitive salaries and benefits</li>
<li>Offers tuition reimbursement, career development, and on-site training programs in our learning center</li>
<li>Believes in sharing profits with its employees</li>
<li>Is mindful about family, health and well-being</li>
<li>Fosters conditions that allow people and communities to reach their full potential</li>
<li>Embraces and celebrates diversity</li>
</ul>
<p>#TacoComfortSolutions</p></div>
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