Strategy & Operations Manager, Specialty Travel & Events at Navan

<p><strong>About the Role&nbsp;</strong></p> <p>Navan is looking for a <strong>Strategy &amp; Operations Manager</strong> to help drive execution across Specialty Travel &amp; Events. The Specialty Travel &amp; Events team owns verticals including Professional Services, Healthcare Professionals, Production and Media, and others. This role will lead cross-functional initiatives to further mature these service offerings, advancing Navan’s mission to make travel easy for every frequent traveler.</p> <p>In this role, you will work closely with the Strategy &amp; Operations Director to translate strategic priorities into clear plans, coordinate stakeholders across the organisation, build quantitative analyses and dashboards, and help ensure leadership has a reliable view of performance, progress, risks, and decisions.</p> <p>&nbsp;</p> <p><strong>What You'll Do&nbsp;</strong></p> <p><strong>Cross-functional programme leadership&nbsp;</strong></p> <ul> <li>You will lead complex, cross-functional initiatives to improve and scale Specialty Travel &amp; Events service offerings, consistent with the organisation’s biggest priorities.</li> <li>Build strong relationships across the organisation and create alignment among stakeholders with different priorities. You will work closely with Product, Engineering, Sales, Finance, and other teams across the organisation.</li> <li>Identify risks, resolve blockers, and escalate decisions with sound judgement and appropriate urgency.</li> </ul> <p><strong>Drive strategic initiatives for senior leadership</strong></p> <ul> <li>Partner closely with the Strategy &amp; Operations Director and senior leaders to turn emerging priorities into focused initiatives and measurable outcomes.</li> <li>Support the development and ongoing management of leadership operating cadences, including priority-setting, business reviews, and follow-up mechanisms.</li> <li>Take ownership of high-priority, ambiguous projects that arise from changing business needs.</li> </ul> <p><strong>Leverage business insights to solve problems&nbsp;</strong></p> <ul> <li>Partner with Finance and Revenue Operations to build analyses, dashboards, and reporting to understand business performance.</li> <li>Develop reporting that gives leaders and cross-functional teams a clear view of performance and progress.</li> <li>Leverage these insights to inform executive decisions.</li> </ul> <p>&nbsp;</p> <p><strong>Who You Are&nbsp;</strong></p> <ul> <li>4–6 years of professional experience in strategy and operations, business operations, programme management, consulting, or a related field. Experience in a high-growth tech company is strongly preferred.</li> <li>Strong project management skills and a track record of delivering through others without relying on formal authority.</li> <li>Excellent written and verbal communication skills, including the ability to communicate effectively with senior stakeholders.</li> <li>Comfort operating in a fast-changing environment with competing priorities.</li> <li>High emotional intelligence, discretion, resilience, and a collaborative working style.</li> <li>Demonstrated quantitative and analytical skills a plus, including experience building analyses and business intelligence reporting.</li> </ul> <p>People who thrive at Navan tend to move quickly, are self-sufficient, demonstrate good judgement, and have strong emotional intelligence.</p> <p>&nbsp;</p> <p>&nbsp;</p><div class="content-conclusion"><p>&nbsp;</p> <p>Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers.&nbsp;</p> <p><strong>Human oversight:</strong>&nbsp;<span style="color: #000000; font-family: Arial, sans-serif;">Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application.&nbsp;</span></p> <ul> <li> <p><strong>Your rights: </strong>If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email <a href="https://my.metaview.app/applications/opt-out?organization=15dd7e883f">here</a>. Your decision to do so will not affect how your candidacy is evaluated.&nbsp;</p> </li> </ul> <p>Please refer to our<a href="https://navan.com/candidate-privacy-notice"> Candidate Privacy Notice</a> for more information about our processing of personal data, and your rights.</p></div>