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Manager, Airline Partnerships at Navan
Remote (USA)Full-timeRemoteCommercial & Partner SolutionPosted 4 days ago
Apply with PipelineAbout the Role
<p>At Navan, airline partnerships shape the content, choice, and service our travelers experience. As Manager, Airline Partnerships, you'll own and grow a portfolio of airline partners across the Americas, securing competitive content and commercial agreements that create value for travelers, airline partners, and Navan.</p>
<p>You'll lead negotiations, turn performance data into growth opportunities, and work with Product and Operations to bring better airline content to our customers. This role combines relationship building with commercial rigor: you'll have the autonomy to develop your supplier relationships, influence our airline strategy, and see your work translate into revenue growth and a better booking experience.</p>
<p><strong>What You’ll Do:</strong></p>
<ul>
<li>Build and grow relationships with carriers across the Americas, conduct business reviews, and engage with key partner stakeholders, with particular emphasis on South America</li>
<li>Lead airline partner engagement for Navan Signature Services and act as its airline partnerships subject matter expert across Navan Premier, Navan Events, Navan Specialty, and Navan Concierge.</li>
<li>Evaluate, negotiate, and renew airline agreements, including incentives, content access, and marketing opportunities. </li>
<li>Own revenue forecasts, track incentive attainment and partner commitments, and monitor booking trends and profitability. Identify performance gaps early and execute plans to meet or exceed commercial goals.</li>
<li>Analyze deal economics, model commercial scenarios, and translate complex data into clear recommendations for senior leadership and airline partners.</li>
<li>Partner with suppliers, Product, Engineering, and Operations to expand access to competitive fares and relevant content across various content channels.</li>
<li>Coordinate with Finance, Sales, Customer Success, Marketing, and other stakeholders on partner initiatives. Equip customer-facing teams with clear airline updates and resolve issues that affect partnership performance.</li>
<li>Build our industry relationships at partner meetings and events, and bring insights on airline retailing, distribution trends, and emerging risks back to the team.</li>
</ul>
<p><strong>What We’re Looking For:</strong></p>
<ul>
<li>5+ years of experience in airline partnerships, travel supply, distribution, commercial account management, or a related travel industry role, ideally working with or for airlines.</li>
<li>A track record of leading commercial negotiations and growing partner relationships, with clear examples of revenue growth, stronger economics, or improved customer value.</li>
<li>A strong understanding of airline distribution, including global distribution systems (GDS), New Distribution Capability (NDC), and direct connections, and how these affect content, pricing, and servicing.</li>
<li>Strong analytical and financial skills, including advanced Excel or Google Sheets proficiency and the ability to build forecasts, assess profitability, and turn data into a clear course of action.</li>
<li>Excellent written and verbal communication in English</li>
<li>Sound judgment, strong organization, and a bias toward action. You can manage a portfolio independently, navigate ambiguity, and coordinate multiple teams to deliver results.</li>
<li>Bachelor’s degree in business, economics, hospitality, or a related field, or equivalent professional experience.</li>
<li>Ability to travel for airline partner meetings and industry events.</li>
</ul><div class="content-conclusion"><p> </p>
<p>Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers. </p>
<p><strong>Human oversight:</strong> <span style="color: #000000; font-family: Arial, sans-serif;">Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application. </span></p>
<ul>
<li>
<p><strong>Your rights: </strong>If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email <a href="https://my.metaview.app/applications/opt-out?organization=15dd7e883f">here</a>. Your decision to do so will not affect how your candidacy is evaluated. </p>
</li>
</ul>
<p>Please refer to our<a href="https://navan.com/candidate-privacy-notice"> Candidate Privacy Notice</a> for more information about our processing of personal data, and your rights.</p></div>
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