Customer Support Specialist at Northwind Software

Front line for our operators — a great entry point into logistics tech with a clear growth path.

What you'll do

• Be the customer's advocate: resolve issues fast and completely
• Turn recurring tickets into docs, fixes, and product feedback
• Help build the playbooks a scaling support team runs on

What we're looking for

• Experience supporting a technical product
• Clear, empathetic written communication
• Calm under pressure

Northwind Software is an equal opportunity employer. We review every application and respond to every candidate.