Executive Assistant to the CEO at TATCHA

<div class="content-intro"><h2><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Who We Are</span></h2> <p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Tatcha is a skincare brand rooted in timeless Japanese wisdom, offering transformative yet kind-to-skin formulas that marry Japanese botanicals with clinical ingredients. Our formulation philosophy is informed by the Japanese concept hinou dokon, which means “skin-mind same root”—an acknowledgement of the powerful connection between the skin and the brain. Guided by the mission to care for people through their skin, Tatcha takes a holistic approach to skincare from concept to formulation to clinical evaluation, offering skincare rituals that benefit both skin and mind, while emphasizing the importance of mindfulness to skin health.</span></p></div><p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><strong>Job Summary</strong></span></p> <p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">The Executive Assistant role at Tatcha provides professional support to our Chief Executive Officer. You'll be a trusted extension of the CEO, managing the rhythm of the executive office, enabling high-stakes decision-making, and ensuring that nothing falls through the cracks in an ever-evolving environment. You bring grace under pressure, a deep commitment to excellence, anticipate needs before they arise, and exercise exceptional judgment and discretion.</span></p> <p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><strong>Key Responsibilities</strong></span></p> <ul> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Own the CEO's ever-shifting calendar. Proactively manage priorities, resolve conflicts, and ensure the right time is protected for the right work.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Monitor, screen, respond to, and distribute incoming communications on behalf of the CEO.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Coordinate domestic and international travel arrangements, including flights, accommodations, ground transportation, and detailed itineraries.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Act as a trusted intermediary between the CEO and internal staff and external partners at all levels.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Anticipate the CEO's needs, keeping her well-informed of upcoming commitments, flagging time-sensitive matters, and following through without being asked.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Support with the preparation of executive communications, presentations, meeting agendas, and briefing materials.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Manage expense reports and handle confidential correspondence with discretion and professionalism.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Support the onboarding of new executive hires, including coordinating logistics and ensuring immersion into the Tatcha culture and ways of working.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Support the planning and execution of a wide range of events including executive team offsites and company-wide meetings.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Support other special projects and initiatives as directed by the CEO.</span></li> </ul> <p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><strong>Qualifications</strong></span></p> <ul> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">5+ years of experience supporting C-level/Senior Executives in a fast-paced environment, preferably at a beauty or luxury brand.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Bachelor’s Degree required.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Exceptional organizational and time-management skills with strong attention to detail.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Excellent written and verbal communication skills with a firm grasp of business etiquette.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Strong interpersonal skills and a calm, professional demeanor under pressure.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Global mindset with a respect and curiosity for other cultures and customs.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Demonstrated ability to handle sensitive and confidential matters with discretion.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Ability to work independently, prioritize competing demands, and adapt quickly to changing priorities.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Comfortable taking initiative and anticipating needs.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Advanced proficiency in Google Workspace and/or Microsoft 365.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Must be based in the San Francisco Bay Area and willing to work from our San Francisco HQ a minimum of two days per week.</span></li> </ul> <p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><strong>The Details</strong></span></p> <p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">The expected base salary range for this position is $100,000 to $110,000. The exact base pay is determined by various factors including experience, skills, education, geographic location, and budget.</span></p> <p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">This position is also eligible for participation in the company discretionary bonus plan based on personal performance and company results. Tatcha offers a competitive benefits package to eligible employees, including medical insurance, dental insurance, vision insurance, life insurance, accident insurance, critical illness insurance, disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid time off, and paid holidays. <span style="font-size: 8pt;">#LI-BH1</span></span></p><div class="content-conclusion"><p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Tatcha is committed to inclusion and belonging to drive its business results and create a better future for all employees, global consumers, partners, and communities. If you are an individual with a disability and need an accommodation in order to apply for a job listing, please contact us at <a href="mailto:[email protected]" target="_blank">[email protected]</a>.</span></p> <p><span style="font-family: 'times new roman', times, serif;"><span style="font-size: 12pt;">Applicants and employees are protected from discrimination under Federal law. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment during normal business hours at establishment by appointment. </span></span></p> <p><span style="font-family: 'times new roman', times, serif;"><span style="font-size: 12pt;"><span style="font-size: 12pt;">Equal Opportunity Employer/Protected Veterans/Individuals with Disability.</span></span></span></p> <p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><strong>Protect yourself against fraud and identity theft.</strong> It is always recommended to apply to our open positions directly via our career page located at www.tactcha.com/careers. Tatcha will never ask applicants for their financial or banking information prior to hire. If you have questions, please reach out to us directly at&nbsp;<a href="mailto:[email protected]">[email protected]</a>.</span></p> <p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><em>Note: This job description is not exhaustive and may be amended to include other duties as assigned by the management team.</em></span></p></div>