Office Manager at Offshore Launch

<p><strong>About Offshore Launch:</strong></p> <p>Offshore Launch is a staffing agency that specializes in helping small business owners scale their operations with the top 1% of global remote talent. We are a people-centered agency with a passion for leaving every person and business in a better position than we found them.</p> <p><strong>Why Join Offshore Launch?</strong></p> <ul> <li>Impact the growth and success of small and medium-sized businesses.</li> <li>Work in a people-first, remote environment that values growth and ongoing development.</li> <li>Access comprehensive benefits that include HMO, PTO, professional development, and an overall emphasis on teamwork and collaboration.</li> <li>Contribute to a culture that values partnership, service, and excellence.</li> </ul> <p>Quite simply: our mission is for you to earn more every single year. And we back you up to make that happen.&nbsp;</p> <p>&nbsp;</p> <p><strong>Your Role:&nbsp;</strong></p> <div class="theme_rich_text_consumer__Component-sc-__sc-12e7re4-0 eTzPXM theme_paragraph_consumer__Component-sc-__ids9hf-0 beFfII" data-key="172" data-styled-node="true" data-variable-line-height="false"> <p data-start="667" data-end="932">We’re looking for a <strong data-start="687" data-end="726">calm, confident Office Manager</strong> to be the steady hand behind a high-energy owner behind the #1 window cleaning business in South Florida. This role isn’t about moving fast for the sake of it. It’s about moving <strong data-start="849" data-end="891">thoughtfully, accurately, and reliably</strong> — so nothing slips through the cracks.</p> <p data-start="370" data-end="513">This role is not about being reactive. It’s about owning systems end-to-end so the business runs clean, predictable, and without dropped balls.</p> <p data-start="515" data-end="712">You’ll protect the owner’s time, ensure every lead turns into a tracked opportunity, and keep revenue-moving processes (estimates, follow-ups, email marketing, and compliance) running without gaps.</p> </div> <p>&nbsp;</p> <h2><strong>Responsibilities:</strong></h2> <ul data-start="1054" data-end="1410"> <li data-section-id="mywz24" data-start="621" data-end="744">Own Live Switch coordination by scheduling virtual estimates and ensuring both client and technician are fully prepared</li> <li data-section-id="yce0us" data-start="745" data-end="855">Run the email marketing engine end-to-end including copy, segmentation, scheduling, testing, and reporting</li> <li data-section-id="pvxdta" data-start="856" data-end="975">Manage Certificates of Insurance (COIs) end-to-end including tracking, renewals, and 24-hour turnaround on requests</li> <li data-section-id="rxmmev" data-start="976" data-end="1095">Protect the lead-to-quote handoff by ensuring all inbound leads are logged in Jobber same-day with complete details</li> <li data-section-id="pro7zs" data-start="1096" data-end="1197">Coordinate cross-functional execution between the owner, sales, field techs, and external vendors</li> <li data-section-id="q4t77" data-start="1198" data-end="1285">Maintain inbox and calendar hygiene to ensure zero missed commitments and conflicts</li> <li data-section-id="1u5h02z" data-start="1286" data-end="1361">Keep Jobber 100% accurate across all leads, quotes, and job information</li> <li data-section-id="1gd4131" data-start="1362" data-end="1442">Follow up on unbooked jobs and leads to drive conversion into scheduled work</li> <li data-section-id="1cydma" data-start="1443" data-end="1530">Manage hiring logistics including job postings, screening, and interview scheduling</li> <li data-section-id="12cr4if" data-start="1531" data-end="1635">Maintain complete and compliant employee records including documentation and onboarding requirements</li> </ul> <h2 data-start="2221" data-end="2331">&nbsp;</h2> <h2 data-start="2221" data-end="2331"><strong>You'll Love This Role If You Are:&nbsp;</strong></h2> <ul> <li data-key="231" data-styled-node="true" data-variable-line-height="false">Calm under pressure and steady around high-energy operators</li> <li data-section-id="70lmui" data-start="1749" data-end="1815">Structured and proactive, you don’t wait to be told what to do</li> <li data-section-id="161qdca" data-start="1816" data-end="1877">Detail-oriented and take pride in clean, accurate systems</li> <li data-section-id="p6s8dd" data-start="1878" data-end="1950">Comfortable owning repeatable processes and improving them over time</li> <li data-section-id="d6km9h" data-start="1951" data-end="2030">Confident communicator who asks questions and clarifies instead of guessing</li> <li data-section-id="15ojhy1" data-start="2031" data-end="2105">Reliable, you close loops and don’t let things fall through the cracks</li> </ul> <p>&nbsp;</p> <p><strong>Schedule: </strong>9AM - 5PM EST</p> <p><strong><span class="notion-enable-hover" data-token-index="0">Compensation &amp; Benefits (to be provided by Offshore Launch):</span></strong></p> <p>- $1000 - $1500/mo. depending on experience<br>- Annual bonus up to $2,250 including $500 at 90-days<br>- 13th month pay<br>- 16 Days PTO&nbsp;<br>- Comprehensive HMO, including dependents. Health, life, vision, and dental insurance.&nbsp;<br>- Annual continuing education budget to support professional development</p> <p>&nbsp;</p> <p><strong>Note:</strong></p> <p>The Client is not involved in compensation or benefits. As an employee of Offshore Launch, all compensation and benefits are to be provided by the Agency.</p> <p>Please note that we anticipate a response from candidates within 24 hours of our outreach. If we do not receive a reply within this timeframe, we will assume that you are no longer interested in pursuing this opportunity.</p>