Supplier Partnerships Manager II at AvidXchange, Inc.

<h2 data-path-to-node="2"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong data-path-to-node="2" data-index-in-node="0">1) Job Overview</strong></span></h2> <p data-path-to-node="3"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">The <strong data-path-to-node="3" data-index-in-node="4">Supplier Partnerships Manager</strong> is a strategic business leader accountable for the strategy, performance, and long-term evolution of external supplier-facing partnerships. This role directly enables payment adoption, straight-through processing (STP), and Network-of-Networks payment initiatives. The ideal candidate will ensure that partner solutions drive incremental payment revenue, elevate the supplier experience, and scale efficiently across the AvidXchange network.</span></p> <p data-path-to-node="4"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong data-path-to-node="4" data-index-in-node="0">Core Partnership Categories Include:</strong></span></p> <ul data-path-to-node="5"> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p data-path-to-node="5,0,0"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Payment Processors</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p data-path-to-node="5,1,0"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">STP / AR Automation Providers</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p data-path-to-node="5,2,0"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Network-of-Networks Partners</span></p> </li> </ul> <h2 data-path-to-node="7"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong data-path-to-node="7" data-index-in-node="0">2) What You'll Do</strong></span></h2> <h3 data-path-to-node="8"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong data-path-to-node="8" data-index-in-node="0">Strategic Partnership &amp; Governance</strong></span></h3> <ul data-path-to-node="9"> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p data-path-to-node="9,0,0"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong data-path-to-node="9,0,0" data-index-in-node="0">Strategic Partnership Ownership:</strong> Serve as the single business owner for assigned external partners, driving partnership strategy, performance outcomes, and long-term value creation.</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p data-path-to-node="9,1,0"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong data-path-to-node="9,1,0" data-index-in-node="0">Relationship &amp; Governance Management:</strong> Act as the primary escalation and governance point with partner leadership to ensure productive, results-driven, and mutually beneficial relationships.</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p data-path-to-node="9,2,0"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong data-path-to-node="9,2,0" data-index-in-node="0">Contract &amp; Commercial Management:</strong> Partner with Legal, Finance, and Procurement to renegotiate, amend, and optimize existing contracts and commercial terms over time.</span></p> </li> </ul> <h3 data-path-to-node="10"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong data-path-to-node="10" data-index-in-node="0">Performance, Finance &amp; Optimization</strong></span></h3> <ul data-path-to-node="11"> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p data-path-to-node="11,0,0"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong data-path-to-node="11,0,0" data-index-in-node="0">Performance Management &amp; Optimization:</strong> Define and track KPIs, scorecards, and quarterly business reviews focused on revenue impact, adoption, operational efficiency, and supplier experience.</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p data-path-to-node="11,1,0"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong data-path-to-node="11,1,0" data-index-in-node="0">Financial Planning &amp; Forecasting:</strong> Collaborate with Finance to build budgets, forecasts, and long-range financial plans tied to partner-driven initiatives and revenue streams.</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p data-path-to-node="11,2,0"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong data-path-to-node="11,2,0" data-index-in-node="0">Partner Evaluation &amp; Solutioning:</strong> Identify, evaluate, and recommend new partnership opportunities; lead solution design and business case development to determine strategic fit and ROI.</span></p> </li> </ul> <h3 data-path-to-node="12"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong data-path-to-node="12" data-index-in-node="0">Cross-Functional Design &amp; Alignment</strong></span></h3> <ul data-path-to-node="13"> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p data-path-to-node="13,0,0"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong data-path-to-node="13,0,0" data-index-in-node="0">Cross-Functional Decision Enablement:</strong> Work across Product, Sales, Supplier Growth, Finance, Legal, Risk, and Technology to establish a clear decision matrix when multiple partners operate in the same functional space.</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p data-path-to-node="13,1,0"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong data-path-to-node="13,1,0" data-index-in-node="0">Service &amp; Solution Design:</strong> Partner cross-functionally to ensure external solutions are integrated into AvidXchange workflows in a way that supports automated data and funds transmission, strong customer experience, and scalability.</span></p> </li> </ul> <h2 data-path-to-node="15"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong data-path-to-node="15" data-index-in-node="0">3) What We're Looking For</strong></span></h2> <h3 data-path-to-node="16"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong data-path-to-node="16" data-index-in-node="0">Experience &amp; Education</strong></span></h3> <ul data-path-to-node="17"> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p data-path-to-node="17,0,0"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong data-path-to-node="17,0,0" data-index-in-node="0">Education:</strong> Bachelor’s degree in business, finance, technology, or a related field (or equivalent professional experience).</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p data-path-to-node="17,1,0"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong data-path-to-node="17,1,0" data-index-in-node="0">Professional Experience:</strong> 3–7 years of experience in partner management, vendor management, strategy, payments, fintech, or adjacent domains.</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p data-path-to-node="17,2,0"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong data-path-to-node="17,2,0" data-index-in-node="0">Commercial Expertise:</strong> Demonstrated experience negotiating and managing complex commercial agreements alongside partnerships tied to revenue generation and/or operational scale.</span></p> </li> </ul> <h3 data-path-to-node="18"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong data-path-to-node="18" data-index-in-node="0">Technical Skills &amp; Core Competencies</strong></span></h3> <ul data-path-to-node="19"> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p data-path-to-node="19,0,0"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong data-path-to-node="19,0,0" data-index-in-node="0">Core Capabilities:</strong> Advanced proficiency in Excel, PowerPoint, and CRM/partner management tools (Salesforce preferred).</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p data-path-to-node="19,1,0"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong data-path-to-node="19,1,0" data-index-in-node="0">Strategic Partnering:</strong> Proven ability in strategic partner and stakeholder management, combined with cross-functional influence without direct authority.</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p data-path-to-node="19,2,0"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong data-path-to-node="19,2,0" data-index-in-node="0">Business Acumen:</strong> Strong analytical, financial, and business case development skills, alongside contract negotiation and commercial structuring.</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p data-path-to-node="19,3,0"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong data-path-to-node="19,3,0" data-index-in-node="0">Risk &amp; Innovation:</strong> High risk and compliance awareness (data, payments, regulatory), paired with process improvement and service design thinking.</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p data-path-to-node="19,4,0"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong data-path-to-node="19,4,0" data-index-in-node="0">Execution:</strong> Executive-level written and verbal communication skills, backed by high attention to detail and executional rigor.</span></p> </li> </ul> <h3 data-path-to-node="20"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong data-path-to-node="20" data-index-in-node="0">Key Success Metrics</strong></span></h3> <ul data-path-to-node="21"> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p data-path-to-node="21,0,0"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Incremental payment revenue driven by partner-enabled initiatives.</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p data-path-to-node="21,1,0"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Improvement in payment adoption and STP penetration (VCC %).</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p data-path-to-node="21,2,0"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Improvement in net VCC financial performance (success rate, BIN rate, fees, rebates, limits, etc.).</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p data-path-to-node="21,3,0"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Supplier experience improvements tied to partner workflows (CSAT, effort reduction, issue resolution).</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p data-path-to-node="21,4,0"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Time-to-market and scalability of partner-enabled solutions.</span></p> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <p data-path-to-node="21,5,0"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Performance of partners against defined SLAs, KPIs, and financial commitments.</span></p> </li> </ul> <p>&nbsp;</p><div class="content-conclusion"><p>&nbsp;</p> <p><strong>About AvidXchange<br></strong></p> <p style="line-height: 28px;">AvidXchange is a leading provider of accounts payable (“AP”) automation software and payment solutions for middle-market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone who works here, they’ll tell you our people are at the core of who we are. At AvidXchange, <strong>mindset is everything</strong>. We are <strong>Connected </strong><strong>as People</strong>, <strong>Growth Minded</strong>, and <strong>Customer Obsessed</strong>. These three mindsets represent our culture – who we are, who we’ve always been, and they guide us to improve every day. Since our founding in 2000 in Charlotte, NC, we’ve created a company of over 1,500 teammates working across the U.S., or remotely. AvidXchange is proud to be Certified™ as a <a href="https://www.greatplacetowork.com/certified-company/7007980" target="_blank">Great</a> <a href="https://www.greatplacetowork.com/certified-company/7007980" target="_blank">Place to Work</a>®. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years – that AvidXchange is a Great Place to Work®.&nbsp;</p> <p><strong>Who you are:</strong>&nbsp;</p> <ul type="disc"> <li style="line-height: 28px;">A go-getter with an entrepreneurial mindset – that means&nbsp;you are&nbsp;not afraid of taking risks,&nbsp;winning big&nbsp;or&nbsp;facing the unknown.&nbsp;</li> <li style="line-height: 28px;">Someone who understands that business is&nbsp;people centric. Connecting with others as humans first allows you to develop mutually beneficial working relationships.&nbsp;</li> <li style="line-height: 28px;">Focused on&nbsp;making a difference for our customers. AvidXchange exists to help solve complex problems for our customers so we can all realize our potential.&nbsp;</li> </ul> <p><strong>What you’ll get:</strong> &nbsp;</p> <p style="line-height: 28px;">AvidXchange teammates (we call them AvidXers) get the perks and prestige of a growing tech company paired with the flexibility of a founder-led startup. We help our AvidXers develop as professionals and as human beings, providing work/life balance, development programs, and competitive benefits. At AvidXchange, we are building more than a tech company – we are building an experience. We remain committed to a culture where you can fully be 'you’ – connected with others, chasing big goals, and making a meaningful impact. If you want to help us grow while realizing your potential and creating stories you’ll tell for years, you’ve come to the right place.</p> <p><strong>AvidXers enjoy:</strong>&nbsp;&nbsp;</p> <ul type="disc"> <li style="line-height: 28px;">18 days PTO*&nbsp;</li> <li style="line-height: 28px;">11 Holidays (8&nbsp;company&nbsp;recognized &amp; 3&nbsp;floating&nbsp;holidays)&nbsp;</li> <li style="line-height: 28px;">16 hours per year of&nbsp;paid Volunteer Time Off (VTO)&nbsp;</li> <li style="line-height: 28px;">Competitive Healthcare&nbsp;</li> <ul type="circle"> <li style="line-height: 28px;">High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage&nbsp;</li> <li style="line-height: 28px;">100% AvidXchange paid Dental Base Plan Coverage</li> <li style="line-height: 28px;">100% AvidXchange paid Life Insurance&nbsp;</li> <li style="line-height: 28px;">100% AvidXchange paid Long-Term Disability&nbsp;</li> <li style="line-height: 28px;">100% AvidXchange paid Short-Term Disability&nbsp;&nbsp;</li> <li style="line-height: 28px;">Employee Assistance Program (EAP) - Provides&nbsp;counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents</li> <li style="line-height: 28px;">Onsite Health Clinic with Atrium Health - available to Teammates and their eligible dependents</li> </ul> <li style="line-height: 28px;">401(k) Match: 100% match on the first 3% of your salary, plus 50% match on the next 2%</li> <li style="line-height: 28px;">Parental Leave: 8 weeks 100% paid by AvidXchange**&nbsp;</li> <li style="line-height: 28px;">Discounts on Pet, Home, and Auto insurance&nbsp;</li> <li style="line-height: 28px;">WeeCare&nbsp;Childcare Service:&nbsp;helps teammates find affordable daycare,&nbsp;childcare,&nbsp;and&nbsp;tutors 40%&nbsp;less expensive&nbsp;than traditional daycare&nbsp;centers&nbsp;</li> <li style="line-height: 28px;">Perks at Work:&nbsp;free discount program that provides teammates the opportunity to save on items from&nbsp;electronics, movie tickets, car buying, vacations,&nbsp;and&nbsp;more&nbsp;</li> <li style="line-height: 28px;">Onsite gym fitness center, yoga studio, and basketball court</li> <li style="line-height: 28px;">Tuition Reimbursement up to the federal maximum of $5,250***</li> <li style="line-height: 28px;">Hybrid Workplace Flexibility</li> <li style="line-height: 28px;">Free parking</li> </ul> <p><em>*Fully granted from beginning of year, pro-rated if hired mid-year</em>&nbsp;</p> <p><em>**Must be full-time for at least 3 months</em></p> <p><em>***Must be full-time for at least one year&nbsp; </em></p> <p><strong>Equal Employment Opportunity<br></strong></p> <p style="line-height: 28px;">AvidXchange is an equal opportunity employer. AvidXchange is committed to equal employment opportunity in accordance with applicable federal, state, and local laws. AvidXchange will not discriminate against applicants for employment on any legally recognized basis. This includes, but is not limited to veteran status, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age and physical or mental disability.&nbsp;</p></div>