Solution Engineer / Technical Specialist (remote - EAST Coast) at Nasuni

<p><strong>Solution Engineer / Technical Specialist (Resilio Team)</strong></p> <p><strong>Location:&nbsp; </strong>EAST Coast — United States - remote&nbsp;</p> <p><strong>Role Overview</strong></p> <p>Nasuni is expanding its platform capabilities through the acquisition of <strong>Resilio</strong>, a leader in real-time data movement and edge data synchronization. This role sits on the <a href="https://www.resilio.com/"><strong>Resilio team within Nasuni</strong>,</a> supporting customers with high-performance, distributed data workflows across hybrid and edge environments.</p> <p>We are hiring a <strong>Solution Engineer</strong> to drive technical success across the pre-sales cycle—owning product demonstrations, proof-of-concepts, and technical validation for customers evaluating Resilio-powered solutions.</p> <p>This role is ideal for someone who:</p> <ul> <li>Thrives in customer-facing technical environments</li> <li>Can translate complex infrastructure into clear business value</li> <li>Enjoys hands-on deployment, troubleshooting, and solution design</li> </ul> <p>This role is <strong>not</strong> for candidates who prefer purely internal or support-only roles without direct customer engagement.</p> <p><strong>Level &amp; Scope Definition</strong></p> <ul> <li>Owns the <strong>technical win</strong> in the sales cycle for mid-market and enterprise opportunities</li> <li>Operates independently across multiple deals with moderate complexity</li> <li>Leads <strong>POCs, demos, and deployment validation</strong> with customers</li> <li>Partners closely with Sales, Product, and Customer Success</li> <li>Provides <strong>solution-level guidance</strong>, not product roadmap ownership</li> <li>Focus is <strong>execution with influence</strong>, not strategic territory ownership</li> </ul> <p><strong>Responsibilities</strong></p> <ul> <li>Lead technical discovery conversations to understand customer data architecture, workflows, and constraints</li> <li>Design and deliver tailored <strong>product demonstrations and proof-of-concepts (POCs)</strong> using Resilio technology</li> <li>Guide customers through <strong>installation, configuration, and deployment</strong> in hybrid and cloud environments</li> <li>Advise on best practices for:</li> <ul> <li>Distributed data synchronization</li> <li>Network and storage architecture</li> <li>Performance optimization and scalability</li> </ul> <li>Partner with Account Executives to <strong>progress deals and remove technical blockers</strong></li> <li>Collaborate with Customer Success to ensure smooth transition from pre-sales to post-sales</li> <li>Use scripting (e.g., PowerShell) and automation tools to accelerate deployments and troubleshooting</li> <li>Apply AI-assisted tools (where appropriate) to improve demo preparation, troubleshooting efficiency, and customer insights</li> <li>Represent Nasuni and the Resilio platform at customer meetings, events, and technical workshops</li> <li>Contribute to technical documentation, enablement content, and reusable demo assets</li> </ul> <p><strong>Qualifications</strong></p> <p><strong>Must-Have Qualifications</strong></p> <ul> <li>7–9+ years of experience in Sales Engineering, Solutions Engineering, or customer-facing technical roles</li> <li>Hands-on experience deploying and supporting <strong>distributed systems, storage, or data infrastructure solutions</strong></li> <li>Strong knowledge of:</li> <ul> <li>Networking fundamentals (VPNs, subnets, firewalls)</li> <li>Storage systems and performance considerations</li> </ul> <li>Experience with <strong>Windows, Linux, and cloud environments (Azure preferred)</strong></li> <li>Ability to independently run <strong>technical demos, POCs, and customer deployments</strong></li> <li>Experience using scripting (e.g., PowerShell, CLI tools) for troubleshooting or automation</li> <li>Strong communication skills with ability to explain technical concepts to diverse audiences</li> </ul> <p><strong>Preferred Qualifications</strong></p> <ul> <li>Experience with <strong>data replication, synchronization, or edge data technologies</strong></li> <li>Familiarity with <strong>Azure infrastructure and automation services</strong></li> <li>Experience supporting <strong>enterprise or mid-market customers in pre-sales cycles</strong></li> <li>Exposure to AI-assisted tools for workflow efficiency (e.g., automation, diagnostics, or content generation)</li> </ul> <p><strong>Ideal Qualifications</strong></p> <ul> <li>Experience in <strong>high-performance data transfer or real-time data orchestration platforms</strong></li> <li>Background in hybrid cloud or edge computing architectures</li> <li>Proven track record influencing technical wins in complex sales cycles</li> <li>Experience creating reusable demo environments or automation frameworks</li> </ul> <p><strong>Experience Guidelines</strong></p> <ul> <li>7–9+ years total experience in technical roles</li> <li>3–5+ years in customer-facing (Sales Engineering or similar) roles</li> <li>Demonstrated experience working across <strong>multiple concurrent customer engagements</strong></li> </ul> <p><strong>What is&nbsp;Nasuni?</strong></p> <p data-start="176" data-end="452"><strong data-start="176" data-end="192">About Nasuni</strong><br data-start="192" data-end="195">Nasuni delivers the world’s best NAS solution, built for the cloud, ready for AI. Our cloud-native File Data Platform helps enterprises manage, protect, and activate unstructured data with effortless scalability, built-in security, and fast edge performance.&nbsp; By consolidating NAS and backup, Nasuni eliminates data silos and simplifies global file management without changing apps or workflows. Our platform provides secure, synchronized access from anywhere—powering productivity for hybrid workforces and ensuring fast recovery from ransomware or disaster.&nbsp; Guided by our leadership principles—<strong data-start="791" data-end="807">Unify to Win</strong>,&nbsp;<strong data-start="809" data-end="829">Innovate to Lead</strong>, and&nbsp;<strong data-start="835" data-end="856">Level Up to Scale</strong>—Nasuni is creating the foundation for how modern businesses store, use, and unlock the value of their data in the age of AI.</p> <p data-start="983" data-end="1036">Join us and help shape the future of enterprise data.</p> <p data-start="983" data-end="1036"><strong>Why work at Nasuni?</strong></p> <p>As part of our commitment to your well-being, we are pleased to offer comprehensive benefits packages to employees across the world. Benefits packages vary by geography, but generally include:</p> <ul> <li>Take-What-You-Need paid time off</li> <li>Comprehensive health, dental, and vision plans</li> <li>HSA and FSA Plans</li> <li>Life and disability insurance</li> <li>401K Retirement plan and match&nbsp;</li> <li>Generous employee referral bonuses</li> </ul> <p><strong><span data-contrast="auto">Compensation Transparency:</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">In accordance with&nbsp;U.S. pay transparency laws, Nasuni is committed to providing visibility into compensation for all U.S.-based roles. Click&nbsp;</span><a href="https://www.nasuni.com/about-us/careers/pay-transparency/"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">HERE</span></span></a><span data-contrast="auto">&nbsp;to view our compensation ranges&nbsp;by&nbsp;job&nbsp;grade. Actual compensation will be based on a variety of factors, including a candidate’s experience, skills, education, and work location</span></p> <p>To all recruitment agencies:&nbsp;Nasuni does not accept agency resumes. Please do not forward resumes to our job boards, Nasuni employees or any other company location. Nasuni is not responsible for any fees related to unsolicited resumes.<br><br>Nasuni is an equal opportunity employer. The equal employment opportunity policy at Nasuni protects employees and job applicants from discrimination on the bases of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based&nbsp;factors. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs.</p><div class="content-conclusion"><p class="p1"><em>This privacy notice relates to information collected (whether online or offline) by Nasuni&nbsp;Corporation and our corporate affiliates (collectively, “Nasuni”) from or about you in your&nbsp;capacity as a Nasuni employee, independent contractor/service provider or as an&nbsp;applicant for an employment or contractor relationship with Nasuni.&nbsp;</em></p></div>