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Senior Executive Assistant at Coupang

Mountain View, USAFull-timeSearch and DiscoveryPosted 10 days ago

About the Role

<p>We&nbsp;exist&nbsp;to&nbsp;wow&nbsp;our&nbsp;customers.&nbsp;We&nbsp;know&nbsp;we’re&nbsp;doing&nbsp;the&nbsp;right&nbsp;thing&nbsp;when&nbsp;we&nbsp;hear&nbsp;our&nbsp;customers&nbsp;say,&nbsp;“How&nbsp;did&nbsp;I&nbsp;ever&nbsp;live&nbsp;without&nbsp;Coupang?”&nbsp;Born&nbsp;out&nbsp;of&nbsp;an&nbsp;obsession&nbsp;to&nbsp;make&nbsp;shopping,&nbsp;eating,&nbsp;and&nbsp;living&nbsp;easier&nbsp;than&nbsp;ever,&nbsp;we’re&nbsp;collectively&nbsp;disrupting&nbsp;the&nbsp;multi-billion-dollar&nbsp;commerce&nbsp;industry&nbsp;from&nbsp;the&nbsp;ground&nbsp;up.&nbsp;We&nbsp;are&nbsp;an&nbsp;American&nbsp;technology&nbsp;company&nbsp;and&nbsp;one&nbsp;of&nbsp;the&nbsp;fastest-growing&nbsp;retail&nbsp;companies&nbsp;that&nbsp;has&nbsp;established&nbsp;an&nbsp;unparalleled&nbsp;reputation&nbsp;for&nbsp;being&nbsp;a&nbsp;leading&nbsp;and&nbsp;reliable&nbsp;force&nbsp;in&nbsp;global&nbsp;commerce.</p> <p>We&nbsp;are&nbsp;proud&nbsp;to&nbsp;have&nbsp;the&nbsp;best&nbsp;of&nbsp;both&nbsp;worlds&nbsp;—&nbsp;a&nbsp;startup&nbsp;culture&nbsp;with&nbsp;the&nbsp;resources&nbsp;of&nbsp;a&nbsp;large&nbsp;global&nbsp;public&nbsp;company.&nbsp;This&nbsp;fuels&nbsp;us&nbsp;to&nbsp;continue&nbsp;our&nbsp;growth&nbsp;and&nbsp;launch&nbsp;new&nbsp;services&nbsp;at&nbsp;the&nbsp;speed&nbsp;we&nbsp;have&nbsp;been&nbsp;since&nbsp;our&nbsp;inception.&nbsp;We&nbsp;are&nbsp;all&nbsp;entrepreneurial,&nbsp;surrounded&nbsp;by&nbsp;opportunities&nbsp;to&nbsp;drive&nbsp;new&nbsp;initiatives&nbsp;and&nbsp;innovations.&nbsp;At&nbsp;our&nbsp;core,&nbsp;we&nbsp;are&nbsp;bold&nbsp;and&nbsp;ambitious&nbsp;people&nbsp;that&nbsp;like&nbsp;to&nbsp;get&nbsp;our&nbsp;hands&nbsp;dirty&nbsp;and&nbsp;make&nbsp;a&nbsp;hands-on&nbsp;impact.&nbsp;At&nbsp;Coupang,&nbsp;you&nbsp;will&nbsp;see&nbsp;yourself,&nbsp;your&nbsp;colleagues,&nbsp;your&nbsp;team,&nbsp;and&nbsp;the&nbsp;company&nbsp;grow&nbsp;every&nbsp;day.</p> <p>Our&nbsp;mission&nbsp;to&nbsp;build&nbsp;the&nbsp;future&nbsp;of&nbsp;commerce&nbsp;is&nbsp;real.&nbsp;We&nbsp;push&nbsp;the&nbsp;boundaries&nbsp;of&nbsp;what’s&nbsp;possible&nbsp;to&nbsp;solve&nbsp;problems&nbsp;and&nbsp;break&nbsp;traditional&nbsp;tradeoffs.&nbsp;Join&nbsp;Coupang&nbsp;now&nbsp;to&nbsp;create&nbsp;an&nbsp;epic&nbsp;experience&nbsp;in&nbsp;this&nbsp;always-on,&nbsp;high-tech,&nbsp;and&nbsp;hyper-connected&nbsp;world.</p> <p><strong>Role Overview</strong></p> <p>As a Senior Executive Assistant you will provide comprehensive support for key executives across Coupang’s tech organization. This role is responsible for diverse administrative tasks&nbsp;from daily calendar and meeting management to strategic and special projects. The ideal&nbsp;candidate will be an organized self-starter that skillfully prioritizes and artfully juggles multiple&nbsp;demands with sound judgement and attention to detail. Candidate must demonstrate&nbsp;resourcefulness, timeliness, and ability to proactively anticipate needs with a minimum amount&nbsp;of direction in a fast-paced environment. Capable of working across organizations and with&nbsp;diverse personalities required.&nbsp;The ideal candidate will be an experienced Executive Administrative professional who is looking&nbsp;for their next big opportunity to grow &amp; advance their career. They will be a fast learner with&nbsp;experience working with little to no guidance using sound judgement in a fast paced, goal-oriented, and ever-changing work environment. They will also have strong prioritization abilities&nbsp;to complete a high volume of complex tasks autonomously, and a history of establishing&nbsp;mechanisms to simplify or streamline processes and establish structure. The ideal candidate will&nbsp;be a detail-oriented planner with the demonstrated ability to communicate and respond&nbsp;effectively and efficiently while maintaining flexibility, a sense of humor, and most importantly&nbsp;grace&nbsp;under&nbsp;pressure.</p> <p><strong>What You Will Do</strong></p> <ul> <li>Complex&nbsp;Calendar&nbsp;Management&nbsp;for&nbsp;Senior&nbsp;Director-level&nbsp;Executives&nbsp;requiring&nbsp;coordination&nbsp;across&nbsp;the&nbsp;company's&nbsp;international&nbsp;locations&nbsp;</li> <li>Organizing,&nbsp;executing,&nbsp;and&nbsp;assisting&nbsp;with&nbsp;team&nbsp;activities&nbsp;(staff&nbsp;meeting,&nbsp;all-hands&nbsp;meetings,&nbsp;and&nbsp;team&nbsp;social&nbsp;events)</li> <li>Coordination&nbsp;with&nbsp;EAs&nbsp;across&nbsp;international&nbsp;locations&nbsp;to&nbsp;schedule&nbsp;and&nbsp;manage&nbsp;multi-location&nbsp;meetings</li> <li>Support&nbsp;key&nbsp;team&nbsp;initiatives,&nbsp;playing&nbsp;a&nbsp;part&nbsp;as&nbsp;a&nbsp;project&nbsp;coordinator.&nbsp;Duties&nbsp;may&nbsp;include:&nbsp;support&nbsp;with&nbsp;expanded&nbsp;staff&nbsp;meetings,&nbsp;meeting&nbsp;logistics&nbsp;(both&nbsp;internal&nbsp;and&nbsp;external),&nbsp;presentations,&nbsp;management&nbsp;of&nbsp;shared&nbsp;team&nbsp;information&nbsp;and&nbsp;resources&nbsp;on&nbsp;intranet/portals</li> <li>Assist&nbsp;in&nbsp;coordination&nbsp;of&nbsp;travel&nbsp;arrangements&nbsp;and&nbsp;expense&nbsp;reporting&nbsp;for&nbsp;business&nbsp;travel&nbsp;including&nbsp;but&nbsp;not&nbsp;limited&nbsp;to&nbsp;booking&nbsp;flights,&nbsp;hotel&nbsp;and&nbsp;local&nbsp;transportation,&nbsp;providing&nbsp;agendas&nbsp;and&nbsp;itineraries,&nbsp;and&nbsp;arranging&nbsp;passport/visa&nbsp;requirements&nbsp;if&nbsp;necessary</li> <li>Work&nbsp;on&nbsp;special&nbsp;projects</li> <li>Event&nbsp;planning&nbsp;and&nbsp;coordination</li> </ul> <p><strong>Basic Qualifications</strong></p> <ul> <li>BA/BS&nbsp;Degree</li> <li>Strong communication (written and verbal), detail-oriented, highly organized and ability to&nbsp;work&nbsp;across&nbsp;functions&nbsp;with&nbsp;executives&nbsp;(both&nbsp;internal&nbsp;&amp;&nbsp;external)</li> <li>Minimum&nbsp;of&nbsp;five&nbsp;years&nbsp;of&nbsp;administrative&nbsp;experience,&nbsp;in&nbsp;a&nbsp;fast&nbsp;paced&nbsp;environment</li> <li>Minimum&nbsp;of&nbsp;five&nbsp;years&nbsp;experience&nbsp;in&nbsp;Microsoft&nbsp;Office&nbsp;Suite&nbsp;applications,&nbsp;Word,&nbsp;Excel,&nbsp;PowerPoint,&nbsp;and&nbsp;SharePoint,&nbsp;and&nbsp;Google&nbsp;Workspace</li> <li>Strong&nbsp;written&nbsp;and&nbsp;verbal&nbsp;communications</li> <li>Experience&nbsp;working&nbsp;globally&nbsp;for&nbsp;a&nbsp;large,&nbsp;tech,&nbsp;and/or&nbsp;start-up&nbsp;company</li> <li>Capacity&nbsp;to&nbsp;work&nbsp;with&nbsp;different&nbsp;international&nbsp;time&nbsp;zones&nbsp;and&nbsp;overtime,&nbsp;as&nbsp;needed</li> <li>Tech&nbsp;savvy&nbsp;-&nbsp;Excel&nbsp;skills&nbsp;and&nbsp;can&nbsp;learn&nbsp;new&nbsp;tools&nbsp;quickly</li> </ul> <p><strong>Preferred Qualifications</strong></p> <ul> <li>Demonstrated&nbsp;ability&nbsp;to&nbsp;organize,&nbsp;multi-task,&nbsp;and&nbsp;problem&nbsp;solve&nbsp;issues&nbsp;while&nbsp;managing&nbsp;competing&nbsp;priorities&nbsp;and&nbsp;commitments&nbsp;to&nbsp;deadlines.</li> <li>Proven&nbsp;track&nbsp;record&nbsp;demonstrating&nbsp;ability&nbsp;to&nbsp;work&nbsp;effectively&nbsp;with&nbsp;minimal&nbsp;supervision.</li> <li>Ability&nbsp;to&nbsp;quickly&nbsp;learn&nbsp;organizational&nbsp;structure&nbsp;and&nbsp;the&nbsp;objectives&nbsp;of&nbsp;the&nbsp;team.</li> <li>High&nbsp;levels&nbsp;of&nbsp;integrity&nbsp;and&nbsp;discretion.</li> <li>A&nbsp;terrific&nbsp;work&nbsp;ethic&nbsp;accompanied&nbsp;by&nbsp;an&nbsp;ever-positive,&nbsp;get-it-done&nbsp;attitude</li> <li>History&nbsp;of&nbsp;creative&nbsp;problem&nbsp;solving,&nbsp;analytical&nbsp;skills,&nbsp;ability&nbsp;to&nbsp;work&nbsp;well&nbsp;collaboratively&nbsp;and&nbsp;under&nbsp;pressure</li> <li>Experience&nbsp;creating&nbsp;and/or&nbsp;supporting&nbsp;presentation&nbsp;development&nbsp;for&nbsp;senior&nbsp;management</li> <li>Highly&nbsp;proficient&nbsp;in&nbsp;organizing&nbsp;worldwide&nbsp;travel</li> <li>Detail-oriented&nbsp;and&nbsp;ability&nbsp;to&nbsp;complete&nbsp;work&nbsp;assignments&nbsp;with&nbsp;a&nbsp;high&nbsp;degree&nbsp;of&nbsp;quality</li> <li>Ability&nbsp;to&nbsp;manage&nbsp;multiple&nbsp;tasks&nbsp;and&nbsp;assist&nbsp;multiple&nbsp;team&nbsp;members&nbsp;at&nbsp;the&nbsp;same&nbsp;time</li> </ul> <p><strong>Pay &amp; Benefits</strong></p> <p>Our compensation reflects the cost of labor across several US geographic markets. At Coupang, your base pay is one part of your total compensation. The base pay for this position ranges from $89K/year in our lowest geographic market to $153K/year in our&nbsp; highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.</p> <p><strong>General Description of All Benefits</strong></p> <ul> <li>Annual&nbsp;bonus&nbsp;is&nbsp;0-20%&nbsp;of&nbsp;the&nbsp;base&nbsp;salary</li> <li>Medical/Dental/Vision/Life,&nbsp;AD&amp;D&nbsp;insurance</li> <li>Flexible&nbsp;Spending&nbsp;Accounts&nbsp;(FSA)&nbsp;&amp;&nbsp;Health&nbsp;Savings&nbsp;Account&nbsp;(HSA)</li> <li>Long-term/Short-term&nbsp;Disability</li> <li>Employee&nbsp;Assistance&nbsp;Program&nbsp;(EAP)&nbsp;program</li> <li>401K&nbsp;Plan&nbsp;with&nbsp;Company&nbsp;Match</li> <li>18-21&nbsp;days&nbsp;of&nbsp;the&nbsp;Paid&nbsp;Time&nbsp;Off&nbsp;(PTO)&nbsp;a&nbsp;year&nbsp;based&nbsp;on&nbsp;the&nbsp;tenure</li> <li>12&nbsp;Public&nbsp;Holidays</li> <li>Paid&nbsp;Parental&nbsp;leave</li> <li>Pre-tax&nbsp;commuter&nbsp;benefits</li> </ul> <p><strong>General Description of Other Compensation</strong></p> <p>“Other&nbsp;Compensation”&nbsp;includes,&nbsp;but&nbsp;is&nbsp;not&nbsp;limited&nbsp;to,&nbsp;bonuses,&nbsp;equity,&nbsp;or&nbsp;other&nbsp;forms&nbsp;of&nbsp;compensation&nbsp;that&nbsp;would&nbsp;be&nbsp;offered&nbsp;to&nbsp;the&nbsp;hired&nbsp;applicant&nbsp;in&nbsp;addition&nbsp;to&nbsp;their&nbsp;established&nbsp;salary&nbsp;range&nbsp;or&nbsp;wage&nbsp;scale.</p> <p><strong>Recruitment Process</strong></p> <ul> <li>Application&nbsp;Review&nbsp;-&nbsp;Phone&nbsp;Interview&nbsp;-&nbsp;Onsite&nbsp;(or&nbsp;Virtual&nbsp;Onsite)&nbsp;Interview&nbsp;–&nbsp;Offer</li> <li>The&nbsp;exact&nbsp;nature&nbsp;of&nbsp;the&nbsp;recruitment&nbsp;process&nbsp;may&nbsp;vary&nbsp;according&nbsp;to&nbsp;the&nbsp;specific&nbsp;job&nbsp;and&nbsp;may&nbsp;be&nbsp;changed&nbsp;due&nbsp;to&nbsp;scheduling&nbsp;or&nbsp;other&nbsp;circumstances.</li> <li>Interview&nbsp;schedules&nbsp;and&nbsp;the&nbsp;results&nbsp;will&nbsp;be&nbsp;informed&nbsp;to&nbsp;the&nbsp;applicant&nbsp;via&nbsp;the&nbsp;e-mail&nbsp;address&nbsp;submitted&nbsp;at&nbsp;the&nbsp;application&nbsp;stage</li> </ul> <p><strong>Details&nbsp;to&nbsp;Consider</strong></p> <ul> <li>This&nbsp;job&nbsp;posting&nbsp;may&nbsp;be&nbsp;closed&nbsp;prior&nbsp;to&nbsp;the&nbsp;stated&nbsp;end&nbsp;date&nbsp;for&nbsp;application&nbsp;if&nbsp;all&nbsp;openings&nbsp;are&nbsp;filled.</li> <li>Coupang&nbsp;has&nbsp;the&nbsp;right&nbsp;to&nbsp;rescind&nbsp;an&nbsp;offer&nbsp;of&nbsp;employment&nbsp;if&nbsp;a&nbsp;candidate&nbsp;is&nbsp;found&nbsp;to&nbsp;have&nbsp;submitted&nbsp;false&nbsp;information&nbsp;as&nbsp;part&nbsp;of&nbsp;the&nbsp;application&nbsp;process.</li> <li>Those&nbsp;eligible&nbsp;for&nbsp;employment&nbsp;protection&nbsp;(recipients&nbsp;of&nbsp;veteran’s&nbsp;benefits,&nbsp;the&nbsp;disabled,&nbsp;etc.)&nbsp;may&nbsp;receive&nbsp;preferential&nbsp;treatment&nbsp;for&nbsp;employment&nbsp;in&nbsp;accordance&nbsp;with&nbsp;applicable&nbsp;laws.</li> </ul> <p><strong>Privacy&nbsp;Notice</strong></p> <ul> <li>Your&nbsp;personal&nbsp;information&nbsp;will&nbsp;be&nbsp;collected&nbsp;and&nbsp;managed&nbsp;by&nbsp;Coupang&nbsp;as&nbsp;stated&nbsp;in&nbsp;the&nbsp;Application&nbsp;Privacy&nbsp;Notice&nbsp;located&nbsp;below:&nbsp;https://www.coupang.jobs/privacy-policy/</li> </ul> <p>&nbsp;</p> <p><em>Coupang&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer.&nbsp;All&nbsp;qualified&nbsp;applicants&nbsp;will&nbsp;receive&nbsp;consideration&nbsp;for&nbsp;employment&nbsp;without&nbsp;regard&nbsp;to&nbsp;actual&nbsp;or&nbsp;perceived&nbsp;race&nbsp;(including&nbsp;traits&nbsp;historically&nbsp;associated&nbsp;with&nbsp;race,&nbsp;including&nbsp;but&nbsp;not&nbsp;limited&nbsp;to&nbsp;hair&nbsp;texture&nbsp;and&nbsp;protective&nbsp;hair&nbsp;styles),&nbsp;color,&nbsp;religion,&nbsp;religious&nbsp;creed&nbsp;(including&nbsp;religious&nbsp;dress&nbsp;and&nbsp;grooming&nbsp;practices),&nbsp;sex&nbsp;or&nbsp;gender&nbsp;(including&nbsp;pregnancy,&nbsp;childbirth,&nbsp;breastfeeding,&nbsp;and&nbsp;medical&nbsp;conditions&nbsp;related&nbsp;to&nbsp;pregnancy,&nbsp;childbirth&nbsp;or&nbsp;breastfeeding),&nbsp;gender&nbsp;identity,&nbsp;gender&nbsp;expression,&nbsp;sexual&nbsp;orientation,&nbsp;,ancestry,&nbsp;national&nbsp;origin&nbsp;(including&nbsp;language&nbsp;use&nbsp;restrictions),&nbsp;age&nbsp;(40&nbsp;and&nbsp;over),&nbsp;physical&nbsp;or&nbsp;mental&nbsp;disability,&nbsp;medical&nbsp;condition,&nbsp;genetic&nbsp;information,&nbsp;HIV/AIDS&nbsp;or&nbsp;Hepatitis&nbsp;C&nbsp;status,&nbsp;family&nbsp;status&nbsp;(including&nbsp;but&nbsp;not&nbsp;limited&nbsp;to&nbsp;marital&nbsp;or&nbsp;domestic&nbsp;partnership&nbsp;status),&nbsp;military&nbsp;or&nbsp;veteran&nbsp;status,&nbsp;use&nbsp;of&nbsp;a&nbsp;trained&nbsp;dog&nbsp;guide&nbsp;or&nbsp;service&nbsp;animal,&nbsp;political&nbsp;activities&nbsp;or&nbsp;affiliations,&nbsp;ancestry,&nbsp;citizenship,&nbsp;family&nbsp;and&nbsp;medical&nbsp;leave&nbsp;status,&nbsp;status&nbsp;as&nbsp;a&nbsp;victim&nbsp;of&nbsp;any&nbsp;violent&nbsp;crime,&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic&nbsp;or&nbsp;class&nbsp;protected&nbsp;by&nbsp;the&nbsp;laws&nbsp;or&nbsp;regulations&nbsp;in&nbsp;the&nbsp;locations&nbsp;where&nbsp;we&nbsp;operate.&nbsp;Coupang&nbsp;is&nbsp;also&nbsp;committed&nbsp;to&nbsp;providing&nbsp;a&nbsp;safe&nbsp;work&nbsp;environment&nbsp;for&nbsp;its&nbsp;employees&nbsp;and&nbsp;its&nbsp;consumers.&nbsp;If&nbsp;you&nbsp;need&nbsp;assistance&nbsp;and/or&nbsp;a&nbsp;reasonable&nbsp;accommodation&nbsp;in&nbsp;the&nbsp;application&nbsp;of&nbsp;recruiting&nbsp;process&nbsp;due&nbsp;to&nbsp;a&nbsp;disability,&nbsp;please&nbsp;contact&nbsp;us&nbsp;at&nbsp;</em>[email protected]</p> <p><strong>Job&nbsp;Requisition&nbsp;ID</strong>:&nbsp;R0072553</p>