IT Support at ON.energy

<div class="content-intro"><p>ON.energy<span class="Apple-converted-space">&nbsp;</span>is setting the standard for large load interconnection. ON’s patented AI UPS™ is a medium-voltage UPS that serves as a firewall, protecting the data center from the grid, and the grid from the data center.&nbsp;With multiple gigawatts currently under construction, we are enabling grid-safe data centers.&nbsp;</p></div><h3>Role Summary</h3> <p class="p1">We are looking for a candidate who is eager to learn and grow in the IT area, able to manage their time efficiently,&nbsp;with good judgment to decide between priorities, willingness and experience in following standards, guidelines and&nbsp;IT&nbsp;frameworks, and with experience in Windows OS and applications, to perform and be highly responsible in the role of IT&nbsp;Support at On.Energy.</p> <h3><br>Job Responsibilities</h3> <ul> <li>Support and compliance with Corporate guidelines.&nbsp;</li> <li>Maintain and safeguard Corporate assets.</li> <li>Maintain and propose best practices in the IT area.&nbsp;</li> <li>Keep the Infrastructure and Systems used at On.Energy in proper working condition.&nbsp;</li> <li>Attend to and resolve user requests.&nbsp;</li> <li>Manage, execute, and follow up on tasks through to completion and closure.&nbsp;</li> <li>Install, configure, and keep all Software up to date.</li> <li>Maintain confidentiality and safeguard all personal data belonging to users and Corporate data belonging to On.Energy.&nbsp;</li> <li>Report to the Technology and Software Management teams.</li> </ul> <h3><br>Required Experience</h3> <ul> <li>IT professional with 2-5 years of experience in IT Support functions.</li> <li>Strong willingness to record and document tasks, events, and incidents.</li> <li>Experience in installation, configuration, and updating of Windows 10/11 Pro.</li> <li>Experience in Windows user administration.</li> <li>Experience in installation, configuration, and updating of applications on Windows.</li> <li>Experience with TPM 2.0 and BitLocker.</li> <li>Experience with administration, control, and remote support applications.</li> <li>Experience working remotely.</li> </ul> <p><strong>Preferred Experience</strong></p> <ul> <li>Experience in Risk Assessment.</li> <li>Experience with Linux.</li> <li>Experience in disk image creation/restoration.</li> <li>Experience with Agile Methodologies.</li> </ul><div class="content-conclusion"><hr> <p><strong>For US-based roles - What you’ll get:</strong></p> <ul> <li>Competitive salary + annual performance-based bonus eligibility</li> <li>Medical, dental, and vision insurance</li> <li>401(k) with company match</li> <li>Paid time off and company holidays&nbsp;</li> </ul> <p><strong>For Mexico-based roles - What you’ll get:</strong></p> <ul> <li>Competitive salary + annual performance bonus eligibility</li> <li>Christmas Bonus (Aguinaldo): 30 days</li> <li>Major medical expenses and life insurance</li> <li>Paid time off and holidays (per local policy)</li> </ul> <p><strong>For all roles:</strong></p> <ul> <li>Professional development and growth opportunities</li> <li>Opportunity to grow with a mission-driven team shaping the future of clean energy</li> <li>Equal Opportunity: ON.energy is committed to equal employment opportunity and to maintaining a work environment free of harassment, discrimination, or retaliation.</li> <li>Benefits vary by role and location and are subject to change.</li> </ul> <p><strong data-start="453" data-end="471">Agency Notice:</strong><span class="Apple-converted-space">&nbsp;</span>ON.energy does not accept unsolicited resumes from staffing agencies, search firms, or third-party recruiters. Resumes submitted without a fully executed Master Services Agreement (MSA) and a written request from an authorized member of our Talent Acquisition team will be considered the property of ON.energy. No placement fees or compensation will be paid for unsolicited candidate submissions.</p></div>