Manager - Employee Relations at Zinnov

<div class="content-intro"><h3 data-start="401" data-end="419"><span style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;">About Zinnov</span></h3> <p data-start="421" data-end="730"><span style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;">Zinnov is a global management consulting firm that helps organizations make decisions that actually get used — and deliver results that matter. For over two decades, we’ve partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face:</span></p> <ul data-start="732" data-end="840"> <li style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;" data-start="732" data-end="759"> <p data-start="734" data-end="759"><span style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;">Where should we invest?</span></p> </li> <li style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;" data-start="760" data-end="789"> <p data-start="762" data-end="789"><span style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;">How do we scale globally?</span></p> </li> <li style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;" data-start="790" data-end="840"> <p data-start="792" data-end="840"><span style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;">What capabilities will win in the next decade?</span></p> </li> </ul> <p data-start="842" data-end="1056"><span style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;">Our work shapes market entry strategies, global operating models, M&amp;A decisions, and long-term growth bets. We’re known for being<span class="Apple-converted-space">&nbsp;</span><strong data-start="972" data-end="1023">data-led, execution-focused, and outcome-driven</strong><span class="Apple-converted-space">&nbsp;</span>— not opinion-heavy slideware.</span></p> <p data-start="1058" data-end="1407"><span style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;">At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&amp;D, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media &amp; Telecom, and Private Equity.</span></p> <p data-start="1409" data-end="1593"><span style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;">Zinnov isn’t for everyone. It’s for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions — not just presentations.</span></p></div><p><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;"><strong>Why Globalization Excellence (GE)</strong></span></p> <p><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Zinnov’s Globalization Excellence (GE) practice helps enterprises build and scale Global Capability Centers (GCCs) end-to-end — from Design &amp; Discovery to Build, Scale, and Run.</span></p> <p><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">In GE, you don’t work in silos. You:</span></p> <p><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">• &nbsp; &nbsp;Own complex, end-to-end client journeys</span><br><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">• &nbsp; &nbsp;Work across GCC advisory, managed services, and BOT / outsourcing models</span><br><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">• &nbsp; &nbsp;Influence leadership decisions that shape long-term talent and operating strategies</span></p> <p><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">This is where strategy meets execution — and where talent plays a defining role.</span></p> <h1 data-section-id="r0erq" data-start="1673" data-end="1689"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">About the Role</span></h1> <p data-start="1691" data-end="2028"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">We are looking for an experienced <strong data-start="1725" data-end="1757">Manager – Employee Relations</strong> to lead complex employee relations initiatives for enterprise clients and Global Capability Centers (GCCs). This role requires a strategic advisor who can balance business objectives with employee experience while ensuring legal compliance and organizational governance.</span></p> <p data-start="2030" data-end="2275"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">You will partner closely with business leaders, HR teams, legal counsel, and client stakeholders to manage sensitive employee matters, lead workplace investigations, strengthen ER frameworks, and drive best-in-class employee relations practices.</span></p> <h1 data-section-id="6t96yr" data-start="2282" data-end="2298"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">What You'll Do</span></h1> <h2 data-section-id="wy1wzj" data-start="2300" data-end="2330"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Employee Relations Advisory</span></h2> <ul data-start="2332" data-end="2836"> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-section-id="51r2ll" data-start="2332" data-end="2459"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Partner with business leaders, HR teams, and client stakeholders to provide strategic guidance on employee relations matters.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-section-id="14q5swz" data-start="2460" data-end="2578"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Design, review, and strengthen employee relations frameworks, policies, governance models, and operating procedures.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-section-id="14k1a4w" data-start="2579" data-end="2705"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Advise on organizational restructuring, workforce transitions, retention strategies, and other sensitive people initiatives.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-section-id="99ern1" data-start="2706" data-end="2836"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Assess organizational ER maturity and recommend scalable solutions that improve governance, compliance, and employee experience.</span></li> </ul> <h2 data-section-id="s2n3yv" data-start="2843" data-end="2878"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Investigations &amp; Case Management</span></h2> <ul data-start="2880" data-end="3356"> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-section-id="17imasf" data-start="2880" data-end="3009"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Lead complex workplace investigations involving misconduct, harassment, ethics concerns, discrimination, and policy violations.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-section-id="3bz9pf" data-start="3010" data-end="3129"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Conduct structured interviews, evidence reviews, and fact-finding exercises to ensure objective, defensible outcomes.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-section-id="khp9eb" data-start="3130" data-end="3279"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Manage disciplinary actions, grievance cases, performance-related concerns, and employee separations with appropriate governance and documentation.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-section-id="tuqjzw" data-start="3280" data-end="3356"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Partner with legal teams to assess risks and ensure regulatory compliance.</span></li> </ul> <h2 data-section-id="6r2l9f" data-start="3363" data-end="3389"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Labour Law &amp; Compliance</span></h2> <ul data-start="3391" data-end="3778"> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-section-id="1dsedfr" data-start="3391" data-end="3520"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Provide subject matter expertise on Indian labour laws, employment regulations, statutory compliance, and workplace governance.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-section-id="ryezic" data-start="3521" data-end="3603"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Monitor legislative developments and advise stakeholders on policy implications.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-section-id="1835i1g" data-start="3604" data-end="3682"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Support audits, regulatory reviews, inspections, and compliance assessments.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-section-id="1imh230" data-start="3683" data-end="3778"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Guide leaders on employee separations, statutory obligations, and risk mitigation strategies.</span></li> </ul> <h2 data-section-id="1vk1m4r" data-start="3785" data-end="3829"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Stakeholder Partnership &amp; Client Advisory</span></h2> <ul data-start="3831" data-end="4207"> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-section-id="1ifhwkt" data-start="3831" data-end="3924"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Build trusted relationships with HR leaders, legal teams, and senior business stakeholders.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-section-id="hjbm53" data-start="3925" data-end="4006"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Serve as the primary escalation point for sensitive employee relations matters.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-section-id="1auwxa6" data-start="4007" data-end="4093"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Manage multiple client engagements while ensuring consistent, high-quality delivery.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-section-id="1mdkf56" data-start="4094" data-end="4207"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Provide balanced recommendations that align employee experience, business priorities, and legal considerations.</span></li> </ul> <h2 data-section-id="tuyld7" data-start="4214" data-end="4249"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Capability Building &amp; Governance</span></h2> <ul data-start="4251" data-end="4633"> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-section-id="7xufku" data-start="4251" data-end="4329"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Develop playbooks, toolkits, and standardized employee relations frameworks.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-section-id="o1cqhb" data-start="4330" data-end="4447"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Coach HR teams and people managers on investigations, documentation, performance management, and ER best practices.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-section-id="16h9n9t" data-start="4448" data-end="4544"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Drive governance, consistency, and continuous improvement across employee relations processes.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-section-id="1cvgksd" data-start="4545" data-end="4633"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Contribute to organizational knowledge sharing and capability development initiatives.</span></li> </ul> <h2 data-section-id="qz7z6o" data-start="4640" data-end="4663"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Analytics &amp; Insights</span></h2> <ul data-start="4665" data-end="5056"> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-section-id="1cie51z" data-start="4665" data-end="4768"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Monitor employee relations metrics, workplace trends, compliance indicators, and organizational risk.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-section-id="3by867" data-start="4769" data-end="4863"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Develop dashboards and reporting frameworks that enable proactive workforce risk management.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-section-id="4msuq1" data-start="4864" data-end="4988"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Generate actionable insights for HR and business leaders to improve policies, processes, and organizational effectiveness.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-section-id="padfpg" data-start="4989" data-end="5056"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Identify recurring trends and recommend preventive interventions.</span></li> </ul> <h1 data-section-id="8ai2tb" data-start="5063" data-end="5079"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">What You Bring</span></h1> <h2 data-section-id="ts028v" data-start="5081" data-end="5111"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Qualifications &amp; Experience</span></h2> <ul data-start="5113" data-end="5914"> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-section-id="3rph9s" data-start="5113" data-end="5244"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Bachelor's degree required; Post Graduate Diploma in Industrial Relations, Labour Law, HR, or a related specialization preferred.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-section-id="zqkvua" data-start="5245" data-end="5379"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">10–15+ years of progressive experience in Employee Relations, Industrial Relations, HR Business Partnering, or related HR functions.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-section-id="won7q" data-start="5380" data-end="5472"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Strong expertise in Indian labour laws, employment regulations, and compliance frameworks.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-section-id="1p92uo7" data-start="5473" data-end="5611"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Proven experience managing workplace investigations, disciplinary proceedings, grievance handling, and complex employee relations cases.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-section-id="cpwmnu" data-start="5612" data-end="5691"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Experience partnering with legal teams on employment-related risk management.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-section-id="1w5vlb3" data-start="5692" data-end="5848"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Exposure to multinational organizations, Global Capability Centers (GCCs), technology companies, shared services, or consulting environments is preferred.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-section-id="1f0l8z7" data-start="5849" data-end="5914"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Consulting or client advisory experience is an added advantage.</span></li> </ul> <h2 data-section-id="n71fhs" data-start="5921" data-end="5934"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Key Skills</span></h2> <ul data-start="5936" data-end="6406"> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-section-id="i9ugyq" data-start="5936" data-end="5978"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Employee Relations strategy and advisory</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-section-id="1h7etyl" data-start="5979" data-end="6025"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Workplace investigations and case management</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-section-id="55s7sq" data-start="6026" data-end="6076"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Labour law, statutory compliance, and governance</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-section-id="17t0xu8" data-start="6077" data-end="6127"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Executive stakeholder management and influencing</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-section-id="obhzou" data-start="6128" data-end="6169"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Risk assessment and conflict resolution</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-section-id="1j2yvmp" data-start="6170" data-end="6229"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Strong interviewing, documentation, and analytical skills</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-section-id="1raf8p9" data-start="6230" data-end="6301"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Excellent communication, consulting, and problem-solving capabilities</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-section-id="1h10b2j" data-start="6302" data-end="6406"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Ability to navigate complex, fast-paced, and ambiguous environments with sound judgment and discretion</span></li> </ul> <h1 data-section-id="8crj8w" data-start="6413" data-end="6438"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">What Success Looks Like</span></h1> <ul data-start="6440" data-end="6940"> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-section-id="1dh3ht8" data-start="6440" data-end="6533"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Effective resolution of complex employee relations matters with balanced business outcomes.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-section-id="jzue0w" data-start="6534" data-end="6613"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">High stakeholder confidence as a trusted advisor across client organizations.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-section-id="7b3rhx" data-start="6614" data-end="6677"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Strong governance, compliance, and risk management practices.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-section-id="qlp5va" data-start="6678" data-end="6736"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">High-quality, legally defensible investigation outcomes.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-section-id="1inid07" data-start="6737" data-end="6833"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Data-driven recommendations that improve employee experience and organizational effectiveness.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;" data-section-id="1xut97s" data-start="6834" data-end="6940"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Scalable employee relations frameworks that support business growth across multiple client environments.</span></li> </ul><div class="content-conclusion"><p><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;"><strong data-start="61" data-end="105">Zinnov is an equal opportunity employer.</strong><span class="Apple-converted-space">&nbsp;</span>We celebrate diversity and are committed to building an inclusive workplace. We welcome applications from individuals of all backgrounds, communities, and experiences.</span></p></div>