Account Receivables Clerk at Guidepoint

<p><strong>Overview:</strong><strong> </strong><strong>&nbsp;</strong></p> <p>We are seeking a dedicated and detail-oriented Account Receivables Clerk to join our finance team. The successful candidate will be responsible for providing excellent customer service, assisting customers with inquiries, and maintaining accurate records.</p> <p><strong>This position will work closely with the Finance team based in Greece.</strong></p> <p><strong>Shift Timing – 11:00 am IST to 7:30 pm IST&nbsp;</strong></p> <p><strong>What You’ll Do:</strong><strong> </strong><strong>&nbsp;</strong></p> <ul> <li>Collections: Make outbound collection calls/emails professionally while maintaining and improving customer relations. Collect customer payments in accordance with payment due dates.</li> <li>Customer Service: Communicate with clients about billing discrepancies and questions, applying good customer service promptly. Send correspondence to customers to encourage payment of delinquent accounts.</li> <li>Record Keeping: Capture data via correspondence and maintain the accuracy of client billing systems records. Post collections to clients’ accounts and verify the accuracy of calculations, balances, and supporting documents.</li> <li>Reconciliation: Perform account reconciliations and review and monitor assigned accounts and all applicable collection reports. Assist with daily cash collections report.</li> <li>Issue Resolution: Identify issues contributing to account delinquency and discuss them with management. Provide timely follow-up on payment arrangements.</li> <li>Compliance: Adhere to policy and procedure to maintain confidentiality and ensure compliance with company standards and regulations.&nbsp;</li> </ul> <p><strong>What You Have:</strong><strong> </strong><strong>&nbsp;</strong></p> <ul> <li>Experience: +2 years of experience in account receivables.</li> <li>Strong attention to detail and accuracy.</li> <li>Excellent customer service and communication skills.</li> <li>Proficient in Microsoft Office Suite, particularly Excel.</li> <li>Familiarity with accounting software (e.g., NetSuite, SAP).&nbsp;</li> </ul> <p><strong style="font-size: 10pt;"><span data-contrast="none">What We Offer:</span></strong><span style="font-size: 10pt;" data-ccp-props="{&quot;201341983&quot;:1,&quot;335559738&quot;:195,&quot;335559739&quot;:195,&quot;335559740&quot;:300}">&nbsp;</span></p> <ul> <li>Competitive compensation</li> <li>Employee medical coverage</li> <li>Central office location</li> <li>Entrepreneurial environment, autonomy, and fast decisions</li> <li>Casual work environment</li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span data-contrast="none">About Guidepoint:</span></strong><span data-ccp-props="{&quot;201341983&quot;:1,&quot;335559738&quot;:195,&quot;335559739&quot;:195,&quot;335559740&quot;:300}">&nbsp;</span></span></p> <p></p> <p>Guidepoint powers end-to-end research workflows for the world’s best research teams.</p> <p>Backed by a global network of more than <strong>2 million experts and over 1,600 employees</strong>, Guidepoint delivers real-time access to expertise, primary research, and actionable knowledge that help organizations make informed decisions. Through consultations, surveys, events, proprietary content, and AI-enabled tools, we support every stage of the decision-making process—from developing hypotheses and gathering insights to validating assumptions and building conviction for critical decisions.</p> <p>At Guidepoint, our success relies on the diversity of our employees, experts, and clients, which enables us to foster meaningful connections and a broad range of perspectives. We are committed to creating an inclusive and welcoming environment where individuals of all backgrounds, identities, and experiences can contribute and succeed.</p> <p></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-contrast="auto">#LI-VD1</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-contrast="auto">#LI-HYBRID</span></p>