CRM & Sales Operations Specialist at Xometry

<div class="content-intro"><p><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.</span></p></div><div id="1730395005.226669" class="c-virtual_list__item" data-qa="virtual-list-item" data-item-key="1730395005.226669"> <div class="c-message_kit__background c-message_kit__background--hovered p-message_pane_message__message c-message_kit__message" data-qa="message_container" data-qa-unprocessed="false" data-qa-placeholder="false"> <div class="c-message_kit__hover c-message_kit__hover--hovered" data-qa-hover="true"> <div class="c-message_kit__actions c-message_kit__actions--default"> <div class="c-message_kit__gutter"> <div class="c-message_kit__gutter__right" data-qa="message_content"> <div class="c-message_kit__blocks c-message_kit__blocks--rich_text"> <div class="c-message__message_blocks c-message__message_blocks--rich_text" data-qa="message-text"> <div class="p-block_kit_renderer" data-qa="block-kit-renderer"> <div class="p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first"> <div class="p-rich_text_block"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Thomas, a Xometry company, is the leading platform for industrial sourcing and digital marketing. We help manufacturers grow their businesses through high-impact digital advertising, SEO, and content marketing services. This role is critical to maintaining the data integrity and lead flow that keeps our Sales and Marketing engines running at scale.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">The <strong>Sales Prospecting and Pipeline Analyst</strong> is responsible for the "Top of Funnel" data lifecycle. You will collaborate deeply with Sales Leaders and the Marketing department to identify, enrich, and manage massive datasets that fuel our marketing services and digital advertising sales business.</span></p> <h4><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Key Responsibilities</strong></span></h4> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Scalable Lead Operations &amp; Enrichment</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Contact Database Building: </strong>Build and maintain the company’s core prospect and contact database, ensuring it supports scalable outbound and inbound sales efforts.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Mass List Management: </strong>Identify and pull large-scale prospect lists based on Ideal Customer Profiles (ICPs) defined by Marketing and Sales leadership</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Bulk Data Enrichment:</strong> Utilize internal and external tools (ZoomInfo, LinkedIn Sales Navigator) to enrich thousands of records with firmographic, technographic, lead scoring, and contact data.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Data Scrubbing &amp; Segmentation: </strong>Cleanse large datasets to remove duplicates and inaccuracies, segmenting lists by industry, spend potential, and engagement levels.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Distribution &amp; Recycling Processing</strong>: Develop process to re-score, rest, and re-distribute prospects defining operational rules and workflows to ensure the best leads reach the correct sales teams&nbsp;&nbsp;</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Cross-Functional Collaboration</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Marketing Alignment:</strong> Work closely with the Marketing team to ensure leads generated are properly routed and enriched for Sales.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Sales Strategy Execution:</strong> Partner with Sales Leaders to "pre-load" territories with high-intent data, ensuring Account Executives spend 100% of their time selling rather than sourcing.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Product Alignment:</strong> Partner with Product and Data teams to improve automation where relevant.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Feedback Loops:</strong> Monitor the "convertibility" of research lists and adjust sourcing parameters based on real-time feedback from the sales floor.</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Systems &amp; Administrative Excellence</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>CRM Governance:</strong> Serve as a power user of Salesforce (SFDC), maintaining the health of the lead and account objects.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Automation Support: </strong>Assist in building automated workflows that move data from research tools into the CRM seamlessly.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>High-Volume Reporting: </strong>Track and report on list performance, penetration rates, and the overall health of the outbound database.</span></li> </ul> <h4><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Qualifications</strong></span></h4> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Experience: </strong>2–5 years in Sales Ops, Marketing Ops, or Lead Generation, ideally within a B2B SaaS or Digital Advertising environment.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Data Proficiency: </strong>Advanced Excel/Google Sheets skills (Pivot Tables, VLOOKUP/Index Match, Data Cleaning) are mandatory.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Tool Stack: </strong>Expert-level knowledge of Salesforce (SFDC) and familiarity with major enrichment tools (e.g., ZoomInfo, Apollo, Demandbase).</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Strategic Cross-Functional Alignment:</strong> Proven ability to act as a critical liaison between Sales Leadership and Marketing Operations, translating high-level growth strategies into executable data workstreams while effectively managing competing priorities.</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="text-decoration: underline;"><strong>Please submit your resume in English</strong></span></span></p> <p><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">#LI-Remote</span></p> <p><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">#Promoted</span></p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div><div class="content-conclusion"><p><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.</span></p></div>