Account Manager, Small-Market at NetDocuments
Lehi, Utah, United StatesFull-timeSalesPosted about 2 months ago
Apply with PipelineAbout the Role
<div class="content-intro"><p><span style="font-family: arial, helvetica, sans-serif;" data-contrast="none"><span class="TextRun SCXW172170175 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW172170175 BCX0">NetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and </span><span class="NormalTextRun SCXW172170175 BCX0">communications</span><span class="NormalTextRun SCXW172170175 BCX0"> from emails using the @netdocuments.com domain. If you have any concerns or questions about communications you have received, please send them to </span></span><a class="Hyperlink SCXW172170175 BCX0" href="mailto:[email protected]" target="_blank"><span class="TextRun Underlined SCXW172170175 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW172170175 BCX0" data-ccp-charstyle="Hyperlink">[email protected]</span><span class="NormalTextRun SCXW172170175 BCX0" data-ccp-charstyle="Hyperlink">m</span></span></a><span class="TextRun SCXW172170175 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW172170175 BCX0"> so our team members can review.</span></span></span></p>
<p> </p>
<p><span style="font-family: arial, helvetica, sans-serif;"><span data-contrast="none">NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work, exploring new things and recognizing every interaction matters.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></span></p>
<p><span style="font-family: arial, helvetica, sans-serif;"><span data-contrast="none">NetDocuments provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></span></p>
<p><span style="font-family: arial, helvetica, sans-serif;"><span data-contrast="none">At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades, including being named among the 2022, 2023, & 2024 list of Inc. Magazine’s 5000 Fastest-Growing Private Companies in America.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></span></p>
<p><span style="font-family: arial, helvetica, sans-serif;"><span data-contrast="none">Other recent awards include:</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif;">Five-time winner (2025, 2024, 2023, 2022, 2021) Top Workplace in the US by the Salt Lake Tribune</li>
<li style="font-family: arial, helvetica, sans-serif;">Four-time winner (2025, 2023, 2022, 2021) Best Companies to Work for by Utah Business magazine</li>
<li style="font-family: arial, helvetica, sans-serif;">Three-time winner (2025, 2023, 2022) Top Workplace Employee Appreciation and Employee Well-Being</li>
<li style="font-family: arial, helvetica, sans-serif;">Three-time winner (2024, 2023, 2022) Top Workplace Work-Life Flexibility</li>
<li style="font-family: arial, helvetica, sans-serif;">Three-time winner (2024, 2023, 2022) Top Workplace Compensation & Benefits</li>
<li style="font-family: arial, helvetica, sans-serif;">Two-time winner (2024, 2023) National Top Workplaces</li>
<li style="font-family: arial, helvetica, sans-serif;">Two-time winner (2024, 2023) Top Workplace Innovation</li>
<li style="font-family: arial, helvetica, sans-serif;">2025 Remote Work</li>
<li style="font-family: arial, helvetica, sans-serif;">2024 Technology Industry</li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif;"><span data-contrast="none">NetDocuments is a hybrid, remote-friendly workplace. Come join our team and work inspired each day!</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></span></p></div><p><strong><span data-contrast="auto">What You’ll Do</span></strong><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">NetDocuments is seeking an Account Manager who is responsible for developing and managing existing customer accounts while building relationships to find solutions to customer needs for our SaaS company. The Account Manager will report to the Sales Manager. The ideal candidate will have experience with all aspects of the customer relationship process. </span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">You will:</span><span data-ccp-props="{}"> </span></p>
<ul>
<li><span data-contrast="none">Proactively manage and grow a large book of existing customer accounts, with a focus on driving expansion revenue</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="none">Generate your own pipeline through outbound activity (calls, emails, and direct account engagement) without reliance on BDR support</span><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16777215,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none">Run discovery conversations with customers to uncover business needs and identify upsell/cross-sell opportunities</span><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16777215,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none">Own the full sales cycle within your accounts, from initial outreach through close</span><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16777215,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none">Maintain consistent activity and pipeline management within Salesforce</span><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16777215,"335559738":0,"335559739":0}"> </span></li>
</ul>
<p><span data-ccp-props="{}"> </span></p>
<p><strong><span data-contrast="auto">What You’ll Need to be Successful</span></strong><span data-ccp-props="{}"> </span></p>
<ul>
<li><span data-contrast="none">Experience managing and growing existing accounts, not just maintaining relationships</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="none">Demonstrated ability to generate pipeline through outbound efforts</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335557856":16777215,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none">Comfort with high activity levels (calls, meetings, follow-ups)</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335557856":16777215,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none">Strong discovery and qualification skills</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335557856":16777215,"335559738":0,"335559739":0}"> </span></li>
</ul>
<p><span data-ccp-props="{"335559685":720}"> </span></p>
<p><strong><span data-contrast="auto">What Will Make You Stand Out </span></strong><span data-ccp-props="{}"> </span></p>
<ul>
<li><span data-contrast="none">Proven track record of expanding revenue within a book of business</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="none">Experience selling into legal or professional services firms</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335557856":16777215,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none">History of self-sourcing opportunities and running independent discovery</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335557856":16777215,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none">Consistent use of CRM and sales tools to manage pipeline and activity</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335557856":16777215,"335559738":0,"335559739":0}"> </span></li>
</ul>
<p><span data-ccp-props="{"335559685":720}"> </span></p>
<p><strong><span data-contrast="auto">What You’ll Love About NetDocuments</span></strong><span data-ccp-props="{}"> </span></p>
<ul>
<li><span data-contrast="auto">The People!</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":276}"> </span></li>
<li><span data-contrast="auto">90% healthcare premiums company covered</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":276}"> </span></li>
<li><span data-contrast="auto">HSA company contribution</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":276}"> </span></li>
<li><span data-contrast="auto">401K match at 4% with immediate vesting</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":276}"> </span></li>
<li><span data-contrast="auto">Flexible PTO (typically 3 to 4 weeks a year)</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":276}"> </span></li>
<li><span data-contrast="auto">10 paid holidays</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":276}"> </span></li>
<li><span data-contrast="auto">Monthly contributions for life activities & wellness</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":276}"> </span></li>
<li><span data-contrast="auto">Access to LinkedIn learning with monthly dedicated time to explore</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":276}"> </span></li>
</ul>
<p> </p>
<p> </p>
<p><strong><span data-contrast="none">Compensation Transparency</span></strong><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="none">The compensation range for this position is: </span><span data-ccp-props="{}"> $75,000.00 + Variable</span></p>
<p><em><span data-contrast="none">The posted cash compensation for this position includes on target earnings, base salary and variable if applicable. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations</span></em><span data-ccp-props="{}"> </span></p><div class="content-conclusion"><p><span style="font-family: arial, helvetica, sans-serif;"><strong><span data-contrast="none">Equal Opportunity</span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></span></p>
<p><span style="font-family: arial, helvetica, sans-serif;"><em><span data-contrast="none">NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex, (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate. NetDocuments believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment.</span></em><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></span></p></div>
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