VP of Client Growth at Fueled

<p><strong>Location:</strong> Remote - North America (Open to candidates across the Americas aligned time zones, with a preference for Eastern Time Zone)</p> <p>Fueled is a leading digital strategy, design, and engineering agency. We are a 300+ person team that has designed and built hundreds of digital products and experiences for brands like Google, Apple, The New York Times, ESPN, Victoria’s Secret, MGM Resorts, Albertsons, and CLEAR.</p> <p>As <strong>VP of Client Growth</strong> at Fueled, you’ll own the long-term health, retention, and growth of our client portfolio. This senior leadership role is for someone who sees client relationships as both an art and a business driver. You’ll lead the Client Growth organization, define how we partner with clients post-sale, and turn trust into measurable growth through renewals, scope expansion, and multi-year partnerships. As a member of the GTM Leadership Team, you’ll oversee key client relationships while building the team, playbook, and commercial discipline needed to turn strong client outcomes into a durable revenue engine.</p> <p>Intentionally remote and globally distributed across six continents, our team thrives in a culture that values flexibility, creativity, and cutting-edge technology. Together, we’re shaping the future of digital experiences.</p> <h3>What you will do:</h3> <ul> <li>Establish strategic account practices and engagement standards that strengthen portfolio performance and client continuity.</li> <li>Build and scale the commercial discipline, operating rhythms, and service models that drive sustainable Net Revenue Retention (NRR).</li> <li>Develop senior client growth leaders capable of influencing executive stakeholders and leading complex enterprise relationships.</li> <li>Partner cross-functionally with GTM, Delivery, and Practice Leadership to ensure account plans are profitable, scalable, and aligned to client outcomes.</li> <li>Advance portfolio visibility and decision-making through clear forecasting, health metrics, renewal planning, and expansion pipeline management.</li> </ul> <h3>What you will achieve:</h3> <ul> <li>Grow and protect recurring revenue through stronger retention, account expansion, and long-term client investment.</li> <li>Create a high-performing Client Growth function with clear accountability, strong talent development, and measurable commercial impact.</li> <li>Contribute to greater client confidence and strategic alignment through proactive business reviews and executive engagement.</li> <li>Advance operational efficiency and profitability by improving forecasting accuracy, pricing alignment, staffing plans, and margin management.</li> <li>Lead the evolution of the agency’s client growth strategy by identifying emerging opportunities, reducing churn risk, and strengthening collaboration between New Business and Delivery teams.</li> </ul> <h3>About you:</h3> <ul> <li>You’re a builder by nature, with a track record of scaling client growth or account management organizations in agency, consulting, or professional services environments.</li> <li>You have a strong commercial mindset and know how to turn trusted client relationships into sustainable business growth.</li> <li>You are well-versed in commercial strategy, including pricing, scoping, contract negotiation, margin management, and portfolio forecasting.</li> <li>You’re confident partnering with senior client stakeholders and executive teams, with the judgment to influence, challenge, and build trust at the highest levels.</li> <li>You’re excited by building operational rigor and cross-functional alignment, knowing that sustainable growth comes from exceptional delivery, strong teams, and disciplined execution.</li> </ul> <h3><strong>Benefits &amp; Salary</strong></h3> <p>We offer competitive salaries and benefits. Compensation is determined based on a variety of factors, including relevant experience, other job-related qualifications, geographic location, and business needs.</p> <h3 style="text-align: center;"><strong>Join our Team</strong></h3> <p>If you are passionate about Fueled's mission and think you have what it takes to be successful in this role, even if you don't check all the boxes - please apply. We'd appreciate the opportunity to review your application. Everyone gets a response.</p> <p>Any data provided will be processed in accordance with applicable law and our&nbsp;<a href="https://fueled.com/privacy-policy/">privacy policy</a>. Curious about what to expect during our talent process? Check it out&nbsp;<a href="https://www.notion.so/What-to-Expect-from-the-Interview-Process-at-Fueled-1d84dccd9d8b80f8a0b0d40b244f4caf?pvs=21">here</a>.</p> <p>We don't want you to miss any communication from us! To ensure you receive updates on your application, please add <a href="mailto:[email protected]">[email protected]</a>&nbsp;to your contacts list!</p>