Head of Product at Kindo

<p><strong>Job title: Head of Product</strong></p> <h3><strong>About Kindo</strong></h3> <p>Kindo.ai is an agent automation platform purpose-built for DevOps and SecOps teams. We help organizations automate tedious, high-friction operational work—securely—using autonomous agents that can run in the background on schedules or triggers. We’re on-prem capable and built with enterprise security controls from day one.</p> <p>We’re ~40 people, have strong customer traction, and are entering the next phase of growth where product clarity, focus, and execution velocity matter more than ever.</p> <h3><strong>The Role</strong></h3> <p>We’re hiring a Head of Product who will be our sole PM initially—a hands-on, IC-first product leader who can chart direction, translate customer pain into product strategy, and drive high-quality execution with engineering, design, security, and go-to-market. Over time, you’ll lay the foundation for a strong product practice and build a team as the company scales.</p> <p><strong>Generative AI doesn’t just change what we build—it changes how product is done.</strong> This role is for someone who’s excited to <em>prove</em> (and operationalize) what an AI-native product discipline looks like in practice: faster discovery and synthesis, more iteration through working prototypes, fewer heavyweight artifacts, more personalized communication for different audiences, and tighter feedback loops powered by analytics and automation.</p> <p>This role is ideal for someone who loves being close to customers and the details, but can also zoom out to define a multi-year product arc—and partner directly with the executive team to drive key business decisions.</p> <h3><strong>What You’ll Work On</strong></h3> <p>You’ll own product end-to-end across an agent automation platform, including:</p> <ul> <li><strong>Agent automation for DevOps/SecOps</strong> across incident response, IAM, vulnerability management, network security, GRC, threat intelligence, red teaming, incident management, infrastructure management, and CI/CD.</li> <li><strong>Agentic tool calling &amp; integrations</strong>, including an MCP-server-based ecosystem that lets agents safely take action across enterprise systems.</li> <li><strong>Orchestration at scale</strong>, building toward a future where customers run hundreds (eventually thousands) of agents—plus higher-level coordination patterns where users manage hierarchies of agents.</li> <li><strong>Enterprise security &amp; governance controls</strong>, especially for customers with strict compliance and regulated requirements.</li> <li><strong>On-prem/self-managed deployments</strong>, including constraints that come with regulated environments.</li> </ul> <h3><strong>Responsibilities</strong></h3> <ul> <li>Own the product vision, strategy, and roadmap across platform + workflows; make hard prioritization decisions and keep the team aligned.</li> <li>Serve as the company’s product leader and executive partner, working directly with the CEO/CTO/CSO/CRO/VP Marketing and leadership team on strategy, market direction, and business tradeoffs.</li> <li>Drive customer discovery (security + ops leaders, practitioners, buyers) and translate insights into crisp product requirements and outcomes.</li> <li>Define the platform roadmap for agent execution, orchestration, reliability, and enterprise-grade controls (guardrails, approvals, auditability, policy, observability).</li> <li>Partner deeply with Engineering and Design to ship: write PRDs/specs, run product reviews, unblock execution, and ensure high-quality delivery.</li> </ul> <p><strong>Reinvent the product operating system with generative AI</strong></p> <ul> <li>Evolve how product work gets done using AI: faster synthesis of research and customer feedback, automated/agent-assisted analysis of qualitative + quantitative signals, and clearer decision-making with less overhead.</li> <li>Prefer <strong>working prototypes and “showable” artifacts</strong> (code prototypes, interactive demos, thin specs, living docs) over process-heavy documentation—while maintaining enterprise-grade rigor where it matters (security, governance, reliability, auditability).</li> <li>Build <strong>audience-specific narratives</strong> and materials (exec, buyer, practitioner, engineering, security/compliance) with tailored messaging that improves alignment and speeds decisions.</li> </ul> <p><strong>Establish operating rhythm and measurement</strong></p> <ul> <li>Establish a clear product operating cadence (planning, roadmap reviews, launch readiness, metrics) that scales with the org.</li> <li>Align tightly with GTM on positioning, packaging, pricing inputs, and launch plans—ensuring the product story matches what the market is buying.</li> <li>Build and track product success metrics (adoption, retention, workflow completion, time-to-value, platform reliability, expansion signals).</li> <li>Over time: hire and develop the product team, define roles/processes, and scale product leadership across the company.</li> </ul> <h3><strong>What We’re Looking For (Required)</strong></h3> <ul> <li>8+ years building product in B2B SaaS and/or enterprise software, with clear ownership of roadmap-to-shipping outcomes.</li> <li>Proven product leadership experience (e.g., Head of Product / VP Product / Director of Product / Group PM), including direct, ongoing partnership with C-level executives (CEO/CTO/CISO/COO) and the ability to drive alignment across Engineering and GTM.</li> <li>Experience building product in the security and/or DevOps domains—you can credibly engage with practitioners and buyers (SOC, IR, IAM, vuln mgmt, infra ops, CI/CD, etc.).</li> <li>Hands-on experience building <strong>agentic, AI-enabled platforms</strong> and modern LLM-enabled product patterns (tool calling, retrieval/RAG, evals, reliability, human-in-the-loop design).</li> <li>Comfort operating as the sole PM / player-coach while also serving as the company’s product leader—setting direction, driving clarity, and making tradeoffs.</li> <li>Exceptional product judgment and communication: structured thinking, strong writing, crisp decision-making, and the ability to operate effectively amid ambiguity.</li> <li>Track record of strong cross-functional partnership (Engineering, Design, Security/Compliance, Sales, Customer Success).</li> </ul> <p><strong>AI-native product craft</strong></p> <ul> <li>You have strong opinions (and real practice) on how generative AI changes product work: how discovery is run, how decisions are made, what artifacts matter, how teams stay aligned, and how you increase velocity without sacrificing quality.</li> <li>You’re comfortable getting “hands-on” with modern tools—whether that’s quickly producing prototypes, iterating on workflows, or building lightweight systems for feedback and analytics—so the team can move faster and learn more.</li> </ul> <h3><strong>Nice to Have</strong></h3> <ul> <li>Experience shipping on-prem / self-managed enterprise software (including regulated or constrained environments).</li> <li>Built or owned platforms with enterprise governance controls (RBAC/permissions, audit trails, policy/approvals, compliance workflows).</li> <li>Experience in or selling to regulated sectors (finance, healthcare, government, critical infrastructure).</li> <li>Prior work on products involving integration ecosystems (connectors, SDKs, API platforms), including quality, versioning, and operational support.</li> <li>Experience with evaluation/measurement for LLM/agent behavior (quality metrics, safety, regression testing, reliability at scale).</li> <li>Ability to prototype in code (or closely partner with engineers to do so) to accelerate iteration and learning.</li> </ul> <h3><strong>What Success Looks Like (First 6–12 Months)</strong></h3> <ul> <li>Establish a clear, focused roadmap that reflects real customer pull and the company’s strategic wedge.</li> <li>Deliver meaningful improvements in agent capability, reliability, and enterprise controls that accelerate adoption/expansion.</li> <li>Create a product operating rhythm that increases clarity and execution velocity across eng/design/GTM.</li> <li>Demonstrably improve how Kindo builds product using AI: faster synthesis, tighter loops, better instrumentation, and more “show, don’t tell” iteration.</li> <li>Define the hiring plan and foundations for a scalable product function.</li> </ul> <h3><strong>Why Kindo</strong></h3> <ul> <li>Build a category-defining agent automation platform for some of the most important (and most painful) workflows in enterprise security and operations.</li> <li>Work on real “automation that takes action,” not just copilots—while staying grounded in governance, safety, and enterprise readiness.</li> <li>High-impact role with broad ownership: strategy, platform direction, customer discovery, and shipping.</li> <li><strong>Help define what “great product” looks like in an AI world</strong>—not just for what we deliver to customers, but for how we operate internally.</li> </ul> <p>&nbsp;</p>