Technical Writer, Technology Operations (Temp) at Sphere Entertainment Co.

<div class="content-intro"><p><span style="font-size: 14pt;"><span data-olk-copy-source="MessageBody">Sphere Entertainment Co. is a leader in immersive experiences, technology and media. The Company includes Sphere, an experiential medium powered by advanced technologies. The first Sphere opened in Las Vegas, with a second venue planned for Abu Dhabi. In addition, the Company includes MSG Networks, which operates two regional sports and entertainment networks, MSG Network and MSG Sportsnet, as well as a direct-to-consumer and authenticated streaming product, MSG+, delivering a wide range of live sports content and other programming. More information is available at&nbsp;</span><a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.sphereentertainmentco.com%2F&amp;data=05%7C02%7CMaddie.Rizzo%40msg.com%7Cf345c42af5d7463ff83408de643f07ae%7Cf2c1e8475bd24ba2b5e4b529a645f31a%7C1%7C0%7C639058419051444527%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=cMiSC0m9pVYooMKOmqGRKLvrWz4pyLwUcbtd%2BD8jl0E%3D&amp;reserved=0" data-auth="NotApplicable" data-linkindex="3">www.sphereentertainmentco.com</a>.</span></p></div><p></p> <p><span style="font-size: 14pt;"><strong>Who are we hiring?</strong></span></p> <p><span style="font-size: 14pt;">We are seeking a highly skilled Technical Writer with deep experience in professional audio/video systems and show control technologies to join our Technology Operations team.</span></p> <p><span style="font-size: 14pt;">In this role, you will own the end-to-end development of documentation for complex show control and media production environments. Your work will serve as a critical operational bridge—translating system architecture into clear, actionable guidance for the teams who build, maintain, and operate live experiences.</span></p> <p><span style="font-size: 14pt;">Key deliverables include system integration specifications, operator runbooks, training materials, and signal flow documentation. Your audience will span production crews, systems engineers, venue operations teams, and senior leadership.</span></p> <p><span style="font-size: 14pt;"><strong>Key Responsibilities</strong></span></p> <p><span style="font-size: 14pt;"><strong>Documentation &amp; Content Development</strong></span></p> <ul> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Author, structure, and maintain comprehensive technical documentation for audio/video systems, including:</span></li> <ul> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Routing matrices</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Signal flow diagrams</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Patch lists</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">System integration specifications</span></li> </ul> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Develop clear, operationally focused runbooks and standard operating procedure (SOP) libraries for show control systems</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Create training materials, onboarding documentation, and quick-reference guides for production and operations teams</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Translate complex system behaviors into clear, usable documentation tailored to diverse audiences</span></li> </ul> <p><span style="font-size: 14pt;"><strong>Cross-Functional Collaboration</strong></span></p> <ul> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Partner with systems engineers and production technology teams to gather requirements, validate configurations, and ensure documentation accuracy</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Collaborate with show control programmers, A/V integrators, and production supervisors to document system behavior and operational workflows</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Act as a central liaison between system architects, integrators, and operators to ensure alignment and clarity</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Manage documentation lifecycle, including version control, updates, and change tracking across system evolutions</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site. &nbsp;</span></li> </ul> <p><span style="font-size: 14pt;"><strong>Standards &amp; Governance</strong></span></p> <ul> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Establish and enforce documentation standards, templates, and style guides across the technology organization</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Build and maintain a centralized, scalable, and accessible documentation repository</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Ensure consistency, usability, and accuracy across all documentation artifacts</span></li> </ul> <p><span style="font-size: 14pt;"><strong>Qualifications</strong></span></p> <p><span style="font-size: 14pt;"><strong>Required</strong></span></p> <ul> <li style="font-size: 14pt;"><span style="font-size: 14pt;">5+ years of technical writing experience in professional AV, broadcast, live entertainment, or studio production environments</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Proven expertise documenting complex audio/video systems and delivery specifications</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Familiarity with industry standards (e.g., SMPTE, AES, IEEE)</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Exceptional written communication skills, with the ability to calibrate content for both operator-facing documentation and engineering-level specifications</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Ability to synthesize and present complex technical information clearly for senior leadership audiences</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site. &nbsp;</span></li> </ul> <p><span style="font-size: 14pt;"><strong>Preferred</strong></span></p> <ul> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Experience supporting studio production, media engineering, or cloud-based production systems</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Working knowledge of IT and networking fundamentals, particularly as applied to AV-over-IP and media infrastructure</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Familiarity with digital media formats and packaging standards (e.g., IMF, DCP, QuickTime, image sequences)</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Experience documenting end-to-end media production workflows</span></li> </ul> <p><span style="font-size: 14pt;">#LI-Onsite</span></p> <p></p><div class="content-pay-transparency"><div class="pay-input"><div class="title">Pay Range</div><div class="pay-range"><span>$115,000</span><span class="divider">&mdash;</span><span>$135,000 USD</span></div></div></div><div class="content-conclusion"><p></p> <p style="line-height: 1.4;"><span style="font-family: helvetica, arial, sans-serif; font-size: 14pt;">At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.</span></p> <p style="line-height: 1.4;"><span style="font-family: helvetica, arial, sans-serif; font-size: 14pt;">We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. <span data-teams="true">MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including considering requests for reasonable accommodations as required.</span></span></p> <p></p></div>