Senior Technical Project Manager - Professional Services at AiDASH
Palo Alto, California, United StatesFull-timeR&DPosted 8 days ago
Apply with PipelineAbout the Role
<div class="content-intro"><p><strong>About AiDASH</strong><br><br><span data-teams="true">AiDASH is leading the PreventionFirst™movement for electric utilities and transforming grid resilience through its pioneering platform that unifies vegetation, asset, storm, and wildfire intelligence. Powered by SatelliteFirst™ Inspection & Monitoring, AiDASH delivers comprehensive visibility across the entire grid at the right frequency and budget, using the right data modality. More than 200 customers trust AiDASH to keep the lights on, spend where it counts, and defend every decision, Securing Tomorrow across every mile of the grid.</span> Learn more at <a href="https://www.aidash.com." target="_blank">www.aidash.com.</a></p>
<p><span data-contrast="auto">The PreventionFirst movement is growing, and so is the recognition behind it. In 2026, Forbes named AiDASH one of America's Best Startup Employers for the 4th consecutive year, and TIME included AiDASH among America's Top GreenTech Companies for the 3rd year in a row. </span><a href="https://www2.deloitte.com/us/en/pages/technology-media-and-telecommunications/topics/north-america-technology-fast-500.html?utm_source=bngaiwebsite&utm_medium=referral&utm_campaign=evolve-banner"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">Deloitte Technology Fast 500</span></span></a><span data-contrast="auto">™ ranked AiDASH No. 12 in the San Francisco Bay Area, and No. 59 overall in their selection of the top 500 for 2024.</span><span data-ccp-props="{"335551550":0,"335551620":0}"> </span></p>
<p><span data-contrast="auto">Join us in Securing Tomorrow Together!</span><span data-ccp-props="{"335551550":0,"335551620":0}"> </span></p></div><p><strong><span data-contrast="none">The Role</span></strong><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">As a </span><strong><span data-contrast="auto">Senior Technical Project Manager </span></strong><span data-contrast="auto">in the Professional Services team, you will own end-to-end technical delivery of AiDASH implementations for enterprise utility customers, from kickoff through go-live and handoff to Customer Success. You'll be the primary delivery point of contact for customers, work closely with Engineering, Product, Data, and Solutions teams, and make sure every engagement lands on scope, on schedule, and with measurable value.</span><span data-ccp-props="{}"> </span></p>
<p><strong><span data-contrast="none">Location: </span></strong><span data-contrast="none">This is a hybrid role based in Palo Alto, CA, requiring 2-3 days per week in the office.</span><span data-ccp-props="{"335557856":16777215,"335559738":240,"335559739":240}"> </span></p>
<p><strong><span data-contrast="none">How you'll make an impact:</span></strong><span data-ccp-props="{"335557856":16777215,"335559738":240,"335559739":240}"> </span></p>
<ul>
<li><span data-contrast="auto">Lead multiple concurrent SaaS implementation projects for enterprise customers, including planning, execution, risk management, and go-live</span><span data-ccp-props="{"335559739":0}"> </span></li>
<li><span data-contrast="auto">Act as the primary customer-facing delivery lead: run kickoffs, steering committees, status reviews, and executive readouts</span><span data-ccp-props="{"335559739":0}"> </span></li>
<li><span data-contrast="auto">Translate customer requirements into clear project plans, work breakdowns, and technical tasks for cross-functional teams</span><span data-ccp-props="{"335559739":0}"> </span></li>
<li><span data-contrast="auto">Manage technical workstreams including data ingestion and migration, system integrations (APIs, GIS and enterprise systems), configuration, UAT, and deployment</span><span data-ccp-props="{"335559739":0}"> </span></li>
<li><span data-contrast="auto">Support pre-sales and scoping: contribute to effort estimates, SOWs, and change requests, and keep delivery within contracted scope</span><span data-ccp-props="{"335559739":0}"> </span></li>
<li><span data-contrast="auto">Track and report project health (schedule, budget, risks, dependencies) using JIRA and PS tooling; escalate early and propose options</span><span data-ccp-props="{"335559739":0}"> </span></li>
<li><span data-contrast="auto">Coordinate with globally distributed delivery teams across US, India, and UK time zones</span><span data-ccp-props="{"335559739":0}"> </span></li>
<li><span data-contrast="auto">Partner with Sales and Customer Success to drive adoption, value realization, and expansion</span><span data-ccp-props="{"335559739":0}"> </span></li>
<li><span data-contrast="auto">Contribute to delivery playbooks, templates, and process improvements that shorten time-to-value</span><span data-ccp-props="{"335559739":0}"> </span></li>
</ul>
<p><strong><span data-contrast="none">What we’re looking for:</span></strong><span data-ccp-props="{"335557856":16777215,"335559738":240,"335559739":240}"> </span></p>
<ul>
<li><span data-contrast="auto">8+ years in technical project or program management, with at least 5 years delivering customer-facing implementations</span><span data-ccp-props="{"335559739":0}"> </span></li>
<li><span data-contrast="auto">Background in IT services, consulting, or SaaS professional services delivering for enterprise clients</span><span data-ccp-props="{"335559739":0}"> </span></li>
<li><span data-contrast="auto">Proven track record managing several projects at once with distributed, cross-functional teams</span><span data-ccp-props="{"335559739":0}"> </span></li>
<li><span data-contrast="auto">Solid technical foundation: comfortable with cloud platforms (AWS/Azure), APIs and integrations, data migration, and the SDLC; able to engage credibly with engineers and customer IT teams</span><span data-ccp-props="{"335559739":0}"> </span></li>
<li><span data-contrast="auto">Working command of Agile and Waterfall delivery; hands-on with JIRA and standard PM tools</span><span data-ccp-props="{"335559739":0}"> </span></li>
<li><span data-contrast="auto">Experience with scoping, estimation, SOWs, and change management</span><span data-ccp-props="{"335559739":0}"> </span></li>
<li><span data-contrast="auto">Strong executive communication and stakeholder management</span><span data-ccp-props="{"335559739":0}"> </span></li>
<li><span data-contrast="auto">Bachelor's degree in Computer Science, Engineering, or a related field</span></li>
<li><span data-contrast="auto">Able to travel up to 20-30% of the time</span></li>
</ul>
<p><strong><span data-contrast="auto">Nice to Have</span></strong><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></p>
<ul>
<li><span data-contrast="auto">Experience implementing data-heavy or analytics SaaS platforms</span><span data-ccp-props="{"335559739":0}"> </span></li>
<li><span data-contrast="auto">Experience with utilities, energy, or critical infrastructure customers</span><span data-ccp-props="{"335559739":0}"> </span></li>
<li><span data-contrast="auto">Exposure to geospatial/GIS data, remote sensing, or AI/ML-driven products</span><span data-ccp-props="{"335559739":0}"> </span></li>
<li><span data-contrast="auto">PMP, CSM/PSM, or equivalent certification</span><span data-ccp-props="{"335559739":0}"> </span></li>
</ul>
<p><strong><span data-contrast="none">What you'll love:</span></strong><span data-contrast="none"> </span><span data-ccp-props="{"335557856":16777215,"335559738":240,"335559739":240}"> </span></p>
<ul>
<li><span data-contrast="none">Comprehensive Medical, Dental, and Vision Coverage: 100% coverage for employees and 80% for their spouses and children </span><span data-ccp-props="{"335557856":16777215,"335559739":0}"> </span></li>
<li><span data-contrast="none">Health Reimbursement Account (HRA): 100% funded by AiDASH to cover medical deductibles </span><span data-ccp-props="{"335557856":16777215,"335559739":0}"> </span></li>
<li><span data-contrast="none">401(k) Plan: Begin contributing after two months of employment to prepare for your future. Currently, no company match is offered </span><span data-ccp-props="{"335557856":16777215,"335559739":0}"> </span></li>
<li><span data-contrast="none">Parental Leave: Supportive parental leave with 16 weeks for primary caregivers and 4 weeks for secondary caregivers </span><span data-ccp-props="{"335557856":16777215,"335559739":0}"> </span></li>
<li><span data-contrast="none">Generous Vacation Policy: Accrue 20 vacation days per year, plus enjoy an additional flex holiday to celebrate whatever feels most important to you</span><span data-ccp-props="{"335557856":16777215,"335559739":0}"> </span></li>
<li><span data-contrast="none">Winter Break: From December 25th through January 1st, we give everyone time off to recharge and enjoy time with family and friends!</span><span data-ccp-props="{"335557856":16777215,"335559739":0}"> </span></li>
</ul>
<p><span data-contrast="none">We are proud to be an equal-opportunity employer. We are committed to embracing diversity and inclusion in our hiring practices, and we promote a work environment where everyone, from any race, color, religion, sex, sexual orientation, gender identity, or national origin, can do their best work. </span><span data-ccp-props="{"335557856":16777215,"335559738":240,"335559739":240}"> </span></p>
<p><span data-contrast="none">We offer a competitive annual pay range of $160,000 to $200,000 for this full-time position, which includes a base salary and bonus based on performance. This range reflects the anticipated annual pay range (base + bonus) for new hires. We strive to ensure our compensation packages are equitable and aligned with industry standards. Your recruiter can share more about compensation during the hiring process. </span></p><div class="content-conclusion"><div>We are committed to providing an inclusive and accessible interview experience for all candidates. Please let us know if you require any accommodation during the interview process, and we will make every effort to meet your needs.<br><br>Read our Privacy Policy here: <a id="menur8uvg" class="fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn" href="https://www.aidash.com/policy/privacy-policy/" target="_blank">https://www.aidash.com/policy/privacy-policy/</a>
<p> </p>
</div></div>
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