Implementation Manager at Dealpath

<p style="text-align: left;"><span style="font-size: 12pt;"><strong>Dealpath is looking for a self-motivated Implementation Manager to join our growing team!</strong></span></p> <p style="text-align: left;"><span style="font-size: 12pt;">As an Implementation Manager you will play a critical role in collecting and analyzing new customer business requirements, configuring Dealpath accounts post-sale, and performing qualitative and quantitative analysis to optimize and improve the implementation process going forward.</span></p> <h3 style="text-align: left;"><span style="font-size: 12pt;"><strong>You're excited about this opportunity because you’ll:</strong></span></h3> <ul style="text-align: left;"> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Efficiently manage 6-8 implementations, ensuring customers are setup with product and industry best practices</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Improve existing implementation processes to increase speed, efficiency and customer satisfaction</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Actively identify growth opportunities in accounts</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Work cross-functionally with Dealpath’s product and sales teams to relay customer feedback and resolve escalations</span></li> </ul> <h3 style="text-align: left;"><span style="font-size: 12pt;"><strong>We are excited that you are:</strong></span></h3> <ul style="text-align: left;"> <li style="font-size: 12pt;"><span style="font-size: 12pt;">A self-motivated team player, ready to embrace a fast paced, high-growth environment</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Product-focused; you enjoy and feel challenged mastering new software</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Able to effectively partner, collaborate, and communicate with technical and non-technical colleagues</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Curious about customer use cases and processes and find satisfaction in creating solutions for them to become more efficient</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Always thinking of new ways to effectively serve customers and improve the implementation team’s internal processes</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Resourceful and not afraid to try out-of-the-box approaches to resolve complex issues</span></li> </ul> <h3 style="text-align: left;"><span style="font-size: 12pt;"><strong>Qualifications:</strong></span></h3> <ul style="text-align: left;"> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Bachelor’s degree or higher</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">3-5 years of implementation, customer success, project management, technical consulting, and/or financial analysis experience</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Strong knowledge and proficiency in Excel / Google Sheets</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">High attention to detail and accuracy</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Demonstrated ability to manage ambiguity and apply problem-solving skills</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Excellent verbal, written, and interpersonal communication skills</span></li> </ul> <h3 style="text-align: left;"><span style="font-size: 12pt;"><strong>For Bonus Points:</strong></span></h3> <ul style="text-align: left;"> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Familiarity with SQL, Salesforce, and other Software-as-a-Service</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Commercial Real Estate background</span></li> </ul> <p style="text-align: left;"><span style="font-size: 12pt;"><strong>The Perks &amp; Culture:</strong></span></p> <ul style="text-align: left;"> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Medical, dental, and vision insurance.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Health Savings Account (HSA) &amp; Flexible Spending Account (FSA) options.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">401(k) retirement plan.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Paid Parental Leave.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Flexible Time Off (FTO) policy.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Commuter benefits program.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Monthly wellness reimbursement to support physical and mental well-being.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Hybrid Work Policy, 3 days in office.</span></li> </ul> <p><span style="font-size: 12pt;"><strong>About Dealpath</strong>:</span></p> <p><span style="font-size: 12pt;">Dealpath is the world’s largest and most trusted AI-powered operating system for real estate investing. To date, the platform has powered more than $10 trillion in transactions, partnering with hundreds of firms, including leading global institutions such as Blackstone, Nuveen, LaSalle, CBRE IM, MetLife, Newmark, New York Life, UBS, Manulife, DWS, and Principal.</span><br><br><span style="font-size: 12pt;">By bringing together the only private exchange for institutional real estate listings, investment data, and intelligent execution workflows into a single platform, Dealpath enables firms to capture more opportunities, make faster decisions, execute efficiently, and deliver superior returns.</span><br><br><span style="font-size: 12pt;">Our company is led by an experienced team and backed by a combination of top tier venture capital firms and strategic industry partners including: Blackstone, Nasdaq, 8VC, JLL Spark, WTI, GreenSoil Investments, LeFrak, Milstein, Bechtel, and Morgan Stanley Expansion Capital.</span><br><br><span style="font-size: 12pt;">We value your voice! If you get excited about solving real business challenges and working closely with other smart folks in a winning culture — we’d love to meet you!</span></p> <p class="font-claude-response-body break-words whitespace-normal"><span style="font-size: 12pt;"><strong>Interview Process Notice</strong></span></p> <p class="font-claude-response-body break-words whitespace-normal"><span style="font-size: 12pt;">Dealpath conducts interviews via video conference. To support our interviewers with accurate note-taking, we may use AI-assisted transcription tools during your interview sessions. By participating in the interview process, you acknowledge that interviews may be recorded or transcribed using these tools for note-taking purposes only. Transcripts are used solely for internal evaluation and are not shared outside of the hiring team.</span></p>