Forward-Deployed Engineer at Habitat Health

California preferred; other locations considered.Full-timeProductPosted about 2 months ago

About the Role

<div class="content-intro">Habitat Health empowers older adults to experience more good days in their homes and communities. Through the Program of All-Inclusive Care for the Elderly (PACE), we provide comprehensive medical care along with support for daily needs such as meals, transportation, and in‑home assistance. We deliver coordinated clinical and social care in our centers and directly in participants’ homes, creating a fully integrated experience that brings peace of mind and a true sense of belonging. As we expand our scalable, affordable PACE model to meet the growing and complex needs of aging populations, our mission‑driven care teams continue to help participants live well on their own terms.  Habitat Health is supported by leading healthcare organizations and investors including New Enterprise Associates, Kaiser Permanente, and Town Hall Ventures. We are entering a period of significant growth and are looking for exceptional teammates to help us scale a better model of care for older adults. To learn more, visit www.habitathealth.com.</div>Habitat Health’s Product team is focused on using AI, technology, and disciplined workflow design to turn how the company works into scalable, measurable capability. This is the first product and engineering hire into that function, and you’ll build the technology foundation and first tools that the company runs on.   The Forward-Deployed Engineer will design, build, and deploy AI-enabled tools – agents, copilots, automations, and technology-enabled workflows – that live inside day-to-day work across clinical, operational, growth, administrative, and support functions. You will write the code, own the architecture, and take each tool from prototype to production. You also carry the product sense to decide what is worth building – working with teams on the ground to understand how the work happens, rethinking it from first principles, and shipping solutions that measurably improve productivity, quality, and consistency.    You own each tool end-to-end – the data layer, integrations, agent and prompt design, evaluation, interface, and enhancements after it ships. As a founding hire in the function, you’ll work directly with executive leadership and functional owners to decide where technology creates the most value – and then go and build it.   Core Responsibilities & Expectations for the Role  System Architecture & AI Agent Development  <ul> <li data-leveltext="●" data-font="Poppins" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Support building a unified data and tooling layer on top of Habitat Health’s existing infrastructure that AI tools can be built and deployed on cleanly and efficiently  </li> </ul> <ul> <li data-leveltext="●" data-font="Poppins" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1">Design, build, test, and ship production-grade AI tools, copilots, agents, and automations embedded in day-to-day work, owning each solution end-to-end from data layer through to interface. </li> </ul> <ul> <li data-leveltext="●" data-font="Poppins" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="1">Run structured evaluations against operational and clinical expectations, and debug failure modes before they reach users. </li> </ul> <ul> <li data-leveltext="●" data-font="Poppins" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"multilevel"}" data-aria-posinset="4" data-aria-level="1">Maintain and improve what you build – monitor tools in production, fix what breaks, and write documentation that lets people use them without technical support. </li> </ul> Workflow & Product Design  <ul> <li data-leveltext="●" data-font="Poppins" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"multilevel"}" data-aria-posinset="5" data-aria-level="1">Embed with care and outreach teams, observe work as it happens, prototype solutions, support implementation, and drive adoption. </li> </ul> <ul> <li data-leveltext="●" data-font="Poppins" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"multilevel"}" data-aria-posinset="6" data-aria-level="1">Map current-state clinical and operational workflows and redesign them - rethinking handoffs, decision points, and documentation, and combining AI and automation with the right operational changes rather than simply layering technology onto existing processes. </li> </ul> <ul> <li data-leveltext="●" data-font="Poppins" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"multilevel"}" data-aria-posinset="7" data-aria-level="1">Identify and prioritize the highest-value opportunities to apply AI and technology, with a focus on efficiency, accelerating throughput and increasing quality of engagement and care. </li> </ul> <ul> <li data-leveltext="●" data-font="Poppins" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"multilevel"}" data-aria-posinset="8" data-aria-level="1">Define and track success metrics, including adoption, throughput, cycle time, quality, administrative burden reduction, user satisfaction, and measurable business impact. </li> </ul> <ul> <li data-leveltext="●" data-font="Poppins" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"multilevel"}" data-aria-posinset="9" data-aria-level="1">Partner closely with operations, technology & data, and legal & compliance to move quickly while maintaining quality, privacy, security, and regulatory standards. </li> </ul>  Qualifications:   <ul> <li data-leveltext="●" data-font="Poppins" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">3-6+ years of experience with software engineering background and a track record of building and shipping production systems end to end in ambiguous, fast-paced environments, including building the 0-to-1 prototype yourself, not just spec it for others. </li> </ul> <ul> <li data-leveltext="●" data-font="Poppins" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1">Experience building with modern AI tooling – designing agents and prompting logic and running structured evaluations against real-world expectations. </li> </ul> <ul> <li data-leveltext="●" data-font="Poppins" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="1">Strong hands-on engineering skills: experience building and shipping production software end to end, with the ability to work across the technology stack and adapt to new languages, frameworks, and infrastructure as needed. Comfortable working in an early-stage environment where you’ll help establish technical foundations, tooling, and best practices from the ground up. </li> </ul> <ul> <li data-leveltext="●" data-font="Poppins" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"multilevel"}" data-aria-posinset="4" data-aria-level="1">Strong product judgement, including ability to distinguish between interesting ideas and high-ROI problems worth solving. </li> </ul> <ul> <li data-leveltext="●" data-font="Poppins" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"multilevel"}" data-aria-posinset="5" data-aria-level="1">Demonstrated ability to understand complex workflows and translate them into product, technology, and process solutions. </li> </ul> <ul> <li data-leveltext="●" data-font="Poppins" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"multilevel"}" data-aria-posinset="6" data-aria-level="1">Strong analytical orientation, with ability to define success metrics, use data to prioritize, and measure adoption and impact. </li> </ul> <ul> <li data-leveltext="●" data-font="Poppins" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"multilevel"}" data-aria-posinset="7" data-aria-level="1">Low ego and high ownership – as ready to write documentation and fix what breaks as you are to design and architect the system. </li> </ul> <ul> <li data-leveltext="●" data-font="Poppins" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"multilevel"}" data-aria-posinset="8" data-aria-level="1">Strong interpersonal and written/oral communication skills, including ability to run discovery with non-technical staff and translate technical constraints into plain language. </li> </ul> <ul> <li data-leveltext="●" data-font="Poppins" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"multilevel"}" data-aria-posinset="9" data-aria-level="1">Willingness to work in hybrid work environment with travel to Habitat Health centers as needed. </li> </ul> <ul> <li data-leveltext="●" data-font="" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Proof of medical clearance for communicable diseases, including a TB test. </li> </ul> <ul> <li data-leveltext="●" data-font="" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1">Proof of all immunizations are up to date. </li> </ul> <ul> <li data-leveltext="●" data-font="Poppins" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="1">Proof of valid CA driver’s license, personal transportation, good driving record and auto insurance as required by State law. </li> </ul>  Preferred Qualifications:  <ul> <li data-leveltext="●" data-font="Poppins" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Experience in healthcare services, value-based care, provider operations, payer operations, Medicare, Medicaid, PACE, or complex care delivery. </li> </ul> <ul> <li data-leveltext="●" data-font="Poppins" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1">Experience building, deploying, or scaling technology-enabled solutions in complex or regulated environments. </li> </ul> <ul> <li data-leveltext="●" data-font="Poppins" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="1">Familiarity with Salesforce, Epic, or healthcare data (EHR, referral, or enrollment data). </li> </ul> <ul> <li data-leveltext="●" data-font="Poppins" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"multilevel"}" data-aria-posinset="4" data-aria-level="1">Prior forward-deployed, embedded, or solutions engineering experience. </li> </ul>  Compensation:   We take into account an individual’s qualifications, skillset, and experience to determine final salary. This role is eligible for medical/dental/vision insurance, short and long-term disability, life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays. The expected base salary range for this position is $181K-235K + bonus + equity. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location. <div class="content-conclusion">Vaccination Policy, including COVID-19 To help maintain a safe environment for our participants and team members, Habitat Health maintains vaccination and infection control policies applicable to certain roles and work locations. For COVID-19 and influenza, team members who are working in a participant care setting are required to provide either proof of vaccination or a signed declination form and comply with applicable masking requirements while in a care setting to the extent permitted by law in the applicable jurisdiction.  Habitat Health will consider requests for reasonable accommodation based on an applicant's disability, medical condition, or sincerely held religious belief, practice, or observance in accordance with applicable law.  As a condition of employment, team members are expected to comply with all applicable infection control protocols, personal protective equipment (PPE) requirements, and vaccination requirements associated with their role and work location, and to the extent required by law and as permitted in the applicable jurisdiction.  Our Commitment to Equal Opportunity and Inclusion Habitat Health is an Equal Opportunity Employer committed to the principles of equal opportunity and inclusion. Employment decisions at Habitat Health are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender identity, gender expression, sexual orientation, marital status, registered domestic partner status, age, national origin, ancestry, citizenship, military or veteran status, physical or mental disability, medical condition, genetic information, reproductive health decision-making, or any other characteristic protected by applicable federal, state, or local law.  Habitat Health is committed to the full inclusion of all qualified individuals. Consistent with applicable law, we provide reasonable accommodations to qualified individuals with disabilities and to individuals with religious beliefs, practices, or observances that require accommodation.  If you require a reasonable accommodation to participate in the application or interview process, perform the essential functions of a position, or receive other employment benefits and privileges, please contact us at <a href="mailto:[email protected]">[email protected]</a>.  We encourage individuals from all backgrounds to apply, even if their experience does not align perfectly with every qualification listed.  E-Verify Participation Notice   Habitat Health participates in E-Verify and will provide the federal government with information from your Form I-9 to confirm your authorization to work in the United States.  If E-Verify cannot confirm your authorization to work, Habitat Health will provide you with written instructions and an opportunity to contact the Department of Homeland Security (DHS) and/or the Social Security Administration (SSA) to resolve the issue before any adverse employment action is taken, including termination of employment.  E-Verify is used only after an applicant has accepted an offer of employment and completed the Form I-9 and to the extent permitted by applicable law.  Habitat Health complies with all federal and state employment eligibility verification requirements.  Beware of Scams and Fraud   Habitat Health is committed to protecting job seekers from recruitment scams. Please ensure that you submit applications only through Habitat Health's official careers website or authorized job boards.  Official communications from Habitat Health recruiters and team members will come from email addresses ending in @habitathealth.com. Habitat Health will never ask applicants to pay fees, purchase equipment, or provide sensitive financial information as part of the recruiting or hiring process.  If you receive suspicious communications claiming to represent Habitat Health, we encourage you to exercise caution and independently verify the communication before responding.  If you believe you have been the victim of a recruitment scam or fraudulent job posting, please report the incident to the Federal Trade Commission (FTC) through its fraud reporting website at reportfraud.ftc.gov. </div>

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