Sr. Network Engineer at Diligent Robotics

<p><strong>What we’re doing isn’t easy, but nothing worth doing ever is.&nbsp;</strong></p> <p>As a Network Engineer, you will be the architect and guardian of our Enterprise Network Infrastructure. You will design, implement, and manage high-availability systems to ensure maximum uptime and performance for our users and products. This role is a blend of high-level design, hands-on implementation, and proactive maintenance within a fast-paced environment.</p> <p><strong>Key Responsibilities</strong></p> <ul> <li><strong>Design &amp; Architecture</strong>: Own the network environment by designing system configurations, defining technical standards, and implementing resilient solutions to future-proof our infrastructure.</li> <li><strong>Performance &amp; Reliability</strong>: Maximize uptime through proactive monitoring, troubleshooting outages, and scheduling strategic upgrades.</li> <li><strong>Security &amp; Compliance</strong>: Support and administer firewall environments (specifically Palo Alto) in alignment with IT security policies; establish and enforce access control and system policies.</li> <li><strong>Operations &amp; Support</strong>: Act as the senior escalation point for our 24/7/365 operations center. Provide remote support to on-site engineers and end-users.</li> <li><strong>Deployment</strong>: Configure routing, switching, hosted IP voice services, and firewalls. Lead on-site network assessments at hospital facilities to support new product rollouts.</li> <li><strong>Mentorship</strong>: Serve as a technical lead, mentoring junior staff and documenting implementations to ensure team-wide alignment.</li> </ul> <p><strong>Basic Qualifications</strong></p> <ul> <li><strong>Experience:</strong> 3–5+ years of proven success managing complex Enterprise Network Environments.</li> <li><strong>Firewall Expertise:</strong> In-depth experience with Palo Alto firewalls (configuration, management, and security policy).</li> <li><strong>Wireless Mastery:</strong> Strong background in wireless network design, maintenance, and complex troubleshooting.</li> <li><strong>Leadership:</strong> Demonstrated ability to lead projects and mentor team members.</li> </ul> <p><strong>Preferred Qualifications</strong></p> <ul> <li><strong>Hardware/Platform Experience:</strong> Ubiquiti/UniFi Systems, Routers (e.g. Cradlepoint), and NetCloud Manager.</li> <li><strong>Network Tools:</strong> Experience with WiFi Survey tools (e.g., Ekahau), RADIUS, DNS, and MDM solutions.</li> <li><strong>Cellular Connectivity:</strong> Knowledge of LTE/5G RF technologies and LTE failover configurations.</li> <li><strong>Systems:</strong> Proficiency in Linux environments.</li> <li><strong>Certifications:</strong> PCNSA/PCNSE, CCNA/CCNP, or equivalent.</li> <li><strong>Agility:</strong> Previous experience thriving in a high-growth startup environment.</li> </ul>