Modern Work Engineer at AvePoint

<p><strong>About the position</strong></p> <p><span data-contrast="auto"><span data-ccp-props="{}"><span data-teams="true">This is a <strong>full-time position under AvePoint</strong> as your employer. The role will be <strong>client‑facing</strong>, working directly with one of AvePoint’s clients.</span></span></span></p> <p><span data-contrast="auto">We are seeking a&nbsp;<strong>Modern Work Engineer</strong> to join our client's Delivery team and design, implement, and optimize collaboration, communication, and meeting solutions across Microsoft 365. This includes Microsoft Teams, Teams Voice, and Teams Rooms, ensuring seamless communication experiences across digital and physical workspaces.</span><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">You will implement Microsoft 365 workloads including Teams, SharePoint, OneDrive, Exchange Online, and related services, while collaborating with project managers, strategists, and clients to ensure successful delivery outcomes.</span><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">This role directly contributes to our client's Microsoft Solutions Partner designation in Modern Work, supporting skilling, customer success, and performance metrics aligned to Microsoft partner requirements.</span><span data-ccp-props="{}">&nbsp;</span></p> <p><strong>Key Responsibilities</strong></p> <p><strong><span data-contrast="auto">Collaboration, Communication &amp; Meetings</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Implement Microsoft Teams for chat, collaboration, and meetings.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Design and configure Teams Phone (Voice) solutions including:</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Auto attendants and call queues</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Direct Routing, Operator Connect, and Calling Plans</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">PSTN connectivity and call flow design</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Implement and configure Microsoft Teams Rooms (MTR) environments:</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Room accounts, policies, and device provisioning</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Integration with conferencing hardware and meeting spaces</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Optimize meeting and collaboration experiences across Teams.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Align solutions to Microsoft best practices and reference architectures.</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">Adoption &amp; User Enablement</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Drive adoption of Teams as a central hub for collaboration and communication.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Support end-user enablement for collaboration, calling, and meeting experiences.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Deliver training, workshops, and onboarding for users and administrators.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Ensure successful change management and adoption strategies.</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">Copilot &amp; AI Enablement</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Support Microsoft 365 Copilot readiness across Teams and collaboration workloads.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Enable AI-driven meeting insights, summaries, and workflow automation.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Identify opportunities for automation and productivity improvements.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Align solutions to Microsoft Copilot and AI solution plays.</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">Delivery &amp; Implementation</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Execute deployments across Microsoft 365, Teams, Teams Voice, and Teams Rooms.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Support tenant-to-tenant migrations and collaboration transformations.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Participate in planning, configuration, migration, and validation activities.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Deliver solutions aligned to Microsoft solution plays:</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Collaboration transformation</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Voice modernization (PBX replacement)</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Meeting room modernization.</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">Governance &amp; Best Practices</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Implement governance frameworks across Teams, SharePoint, and collaboration workloads.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Configure policies for Teams lifecycle, voice compliance, and meeting governance.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Support data lifecycle, sharing controls, and compliance requirements.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Contribute to reusable governance templates and standards.</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">Client &amp; Stakeholder Communication</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Collaborate with clients to understand collaboration, communication, and meeting needs.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Participate in workshops, demos, and solution walkthroughs.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Provide guidance on best practices and governance strategies.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Support adoption and optimization of Microsoft 365 and Teams solutions.</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">Collaboration &amp; Knowledge Sharing</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Work closely with Project Managers, Architects, and Strategists to align delivery outcomes.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Identify opportunities for productivity improvements and automation.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Stay current on Microsoft 365, Teams Voice, Teams Rooms, and Copilot capabilities.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Contribute to internal IP supporting repeatable Modern Work delivery.</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">Required Qualifications</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">2–5 years of experience with Microsoft 365 workloads.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Strong understanding of Microsoft Teams, SharePoint, OneDrive, and Exchange Online.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Basic understanding of Teams Voice or telephony concepts.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Experience with collaboration, file sharing, and user enablement.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Strong problem-solving and communication skills.</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">Preferred Qualifications</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Microsoft certifications (MS-102, MS-700, or equivalent).</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Experience with Teams Phone (Direct Routing, Operator Connect, Calling Plans).</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Experience with Microsoft Teams Rooms deployments and device management.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Familiarity with Microsoft Purview and compliance tools.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Understanding of networking concepts for voice/video (latency, QoS).</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Experience in an MSP, consulting, or Microsoft Partner environment.</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">What&nbsp;</span></strong><strong><span data-contrast="auto">Success in this Role Looks Like:</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Teams is successfully adopted as the central collaboration platform.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Voice solutions replace or integrate with legacy telephony systems.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Meeting room experiences are seamless, modern, and reliable.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Collaboration solutions are delivered on time and aligned to business needs.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Contribution to Microsoft certification and skilling targets is achieved.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Solutions drive adoption of Microsoft 365, Teams, and Copilot capabilities.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Reusable governance and adoption frameworks are created.</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p>&nbsp;</p> <p><strong>What’s in it for you?</strong></p> <ul> <li>HMO coverage from day 1 of employment (plus 2 free dependents)</li> <li>Group life insurance (upon regularization)</li> <li>Wellness Reimbursement Program (upon regularization)</li> <li>Paid annual and sick leaves (convertible into cash)</li> <li>Paid compassionate leave (5 days)</li> <li>Employee Dedication Award (years of service)</li> <li>Employee Referral Bonus Program</li> <li>Promoting diversity and inclusion</li> <li>Business Travel Opportunity (Top Performers)</li> <li>Hybrid Working Arrangement (3 days onsite &amp; 2 days' work-from-home)</li> <li>Competitive compensation package,&nbsp;Performance bonuses/incentives</li> <li>Career growth &amp; advancement opportunities</li> </ul> <p><span data-contrast="auto">AvePoint is proud to employ talent from many different backgrounds, experiences, and identities. We believe that diversity and inclusion drives our success and is at the core of how we hire, communicate, and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities.  </span><span data-ccp-props="{}">&nbsp;</span></p> <p>&nbsp;</p> <p>&nbsp;</p><div class="content-conclusion"><p><span data-teams="true"><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak">Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our <a id="menur12n" class="fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn" href="https://www.avepoint.com/company/privacy-notice" target="_blank">Privacy Notice</a>.</span></span></p></div>