Product Design II at DigiCert

<div class="content-intro"><p style="line-height: 1.4;"><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Who we are</strong></span></p> <p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at&nbsp;<a href="http://www.digicert.com/">www.digicert.com</a></span></p></div><p style="line-height: 1.4;"><strong><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Job summary</span></strong></p> <p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">We are seeking a Product Designer II to design intuitive, user-centered experiences for DigiCert’s Trust Lifecycle Manager. In this role, you will define and execute key aspects of the design process, including research, interaction design, and validation. You’ll collaborate with cross-functional partners to better understand customer needs and translate them into effective, scalable solutions. This role is ideal for a designer who is comfortable working through complex workflows and eager to make a measurable impact on enterprise user experiences.</span></p> <p style="line-height: 1.4;">&nbsp;</p> <p style="line-height: 1.4;"><strong><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">What you will do</span></strong></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Collaborate with stakeholders and design partners to identify opportunities and define user-centered solutions</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Create user flows, prototypes, and high-fidelity designs for complex workflows within Trust Lifecycle Manager</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Conduct and synthesize user research, usability testing, and data analysis to inform design decisions</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Partner with senior designers to apply and evolve design patterns, ensuring alignment with best practices and design systems</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Translate technical requirements and security concepts into intuitive, accessible user experiences</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Present design concepts and rationale to stakeholders, iterating based on feedback</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Represent the user’s perspective in product discussions and feature prioritization</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Contribute to design system components and ensure consistency across the platform</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Measure and iterate on designs using user insights and product metrics</span></li> </ul> <p style="line-height: 1.4;">&nbsp;</p> <p style="line-height: 1.4;"><strong><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">What you will have</span></strong></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">3+ years of experience in UX, product, or interaction design</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Experience designing end-to-end user experiences, from concept through implementation</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Proficiency in design and prototyping tools such as Figma, Figma Make, Claude Code or similar tools</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Strong understanding of user-centered design principles, usability, and accessibility</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Experience conducting research and translating insights into design solutions</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Ability to collaborate effectively with cross-functional teams</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Strong communication and presentation skills</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Experience working within or contributing to a design system</span></li> </ul> <p style="line-height: 1.4;">&nbsp;</p> <p style="line-height: 1.4;"><strong><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Nice to have</span></strong></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Experience with AI based design tools and confidence experimenting with emerging AI technologies</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Experience designing for enterprise or SaaS products</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Experience working on complex workflows or technical domains (e.g., security, infrastructure, or IT tools)</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Familiarity with analytics and data-informed design approaches</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Experience contributing to or scaling a design system</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Basic understanding of front-end development and responsive design</span></li> </ul> <p style="line-height: 1.4;">&nbsp;</p> <p style="line-height: 1.4;">&nbsp;</p> <p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Benefits</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Generous time off policies</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Top shelf benefits</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Education, wellness and lifestyle support</span></li> </ul> <p style="line-height: 1.4;">&nbsp;</p> <p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">#LI-SD1</span></p> <p>&nbsp;</p>