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Senior Compliance Specialist (AML Auditor) at Coupang

Taipei, TaiwanFull-timeCompliancePosted 10 days ago

About the Role

<p>Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.</p> <p>Our&nbsp;services&nbsp;in&nbsp;Taiwan&nbsp;include&nbsp;“Rocket&nbsp;Delivery”&nbsp;which&nbsp;offers&nbsp;next-day&nbsp;delivery&nbsp;for&nbsp;a&nbsp;wide&nbsp;selection&nbsp;of&nbsp;items&nbsp;at&nbsp;affordable&nbsp;prices,&nbsp;“Rocket&nbsp;Oversea”&nbsp;which&nbsp;offers&nbsp;free&nbsp;international&nbsp;delivery&nbsp;on&nbsp;millions&nbsp;of&nbsp;best-selling&nbsp;products&nbsp;from&nbsp;Korea,&nbsp;the&nbsp;U.S.,&nbsp;and&nbsp;beyond.</p> <p>We&nbsp;are&nbsp;looking&nbsp;for&nbsp;talents&nbsp;to&nbsp;help&nbsp;us&nbsp;lead&nbsp;Coupang’s&nbsp;expansion&nbsp;in&nbsp;Taiwan.&nbsp;This&nbsp;is&nbsp;an&nbsp;exceptional&nbsp;opportunity&nbsp;to&nbsp;become&nbsp;a&nbsp;part&nbsp;of&nbsp;Coupang’s&nbsp;growth&nbsp;in&nbsp;Taiwan&nbsp;and&nbsp;create&nbsp;a&nbsp;world&nbsp;where&nbsp;our&nbsp;customers&nbsp;wonder,&nbsp;“How&nbsp;did&nbsp;I&nbsp;ever&nbsp;live&nbsp;without&nbsp;Coupang?”</p> <p>&nbsp;</p> <p><strong>Position&nbsp;:&nbsp;Senior&nbsp;Compliance&nbsp;Specialist&nbsp;(AML&nbsp;Auditor)</strong></p> <p>&nbsp;</p> <p><strong>What&nbsp;will&nbsp;you&nbsp;do?&nbsp;</strong></p> <p>1.&nbsp;Audit&nbsp;Planning&nbsp;&amp;&nbsp;Strategy</p> <ul> <li><strong>Develop&nbsp;Annual&nbsp;Audit&nbsp;Plans</strong>:&nbsp;Establish&nbsp;risk-based&nbsp;annual&nbsp;or&nbsp;quarterly&nbsp;AML&nbsp;internal&nbsp;audit&nbsp;plans.</li> <li><strong>Define&nbsp;Scope&nbsp;and&nbsp;Frequency</strong>:&nbsp;Determine&nbsp;sampling&nbsp;ratios&nbsp;and&nbsp;inspection&nbsp;cycles&nbsp;for&nbsp;various&nbsp;operations&nbsp;(e.g.,&nbsp;high-risk&nbsp;customers,&nbsp;suspicious&nbsp;transaction&nbsp;alerts)&nbsp;based&nbsp;on&nbsp;Risk-Based&nbsp;Approach&nbsp;(RBA)&nbsp;principles.</li> <li><strong>Develop&nbsp;Audit&nbsp;Frameworks</strong>:&nbsp;Design&nbsp;standardized&nbsp;audit&nbsp;checklists&nbsp;and&nbsp;Quality&nbsp;Assurance&nbsp;(QA)&nbsp;metrics&nbsp;to&nbsp;ensure&nbsp;objectivity&nbsp;and&nbsp;consistency&nbsp;across&nbsp;all&nbsp;reviews.</li> </ul> <p>2.&nbsp;Continuous&nbsp;Testing&nbsp;&amp;&nbsp;Sampling</p> <ul> <li><strong>Independent&nbsp;Retrospective&nbsp;Review</strong>:&nbsp;Conduct&nbsp;back-testing&nbsp;on&nbsp;completed&nbsp;cases&nbsp;from&nbsp;the&nbsp;1st&nbsp;line&nbsp;(Business)&nbsp;and&nbsp;2nd&nbsp;line&nbsp;(AML&nbsp;Operations),&nbsp;including&nbsp;KYC&nbsp;onboarding,&nbsp;Periodic&nbsp;Reviews&nbsp;(CDD/EDD),&nbsp;and&nbsp;Transaction&nbsp;Monitoring&nbsp;alerts.</li> <li><strong>Compliance&nbsp;Verification</strong>:&nbsp;Validate&nbsp;whether&nbsp;operational&nbsp;procedures&nbsp;strictly&nbsp;adhere&nbsp;to&nbsp;internal&nbsp;SOPs&nbsp;and&nbsp;the&nbsp;latest&nbsp;regulatory&nbsp;updates.</li> <li><strong>System&nbsp;Effectiveness&nbsp;Testing</strong>:&nbsp;Periodically&nbsp;verify&nbsp;the&nbsp;accuracy&nbsp;of&nbsp;sanction&nbsp;screening&nbsp;systems&nbsp;and&nbsp;monitoring&nbsp;models&nbsp;to&nbsp;ensure&nbsp;there&nbsp;are&nbsp;no&nbsp;systemic&nbsp;failures&nbsp;or&nbsp;tuning&nbsp;biases.</li> </ul> <p>3.&nbsp;Reporting&nbsp;&amp;&nbsp;Remediation&nbsp;Tracking</p> <ul> <li><strong>Audit&nbsp;Reporting</strong>:&nbsp;Compile&nbsp;audit&nbsp;findings&nbsp;into&nbsp;formal&nbsp;reports,&nbsp;highlighting&nbsp;trend&nbsp;analysis&nbsp;and&nbsp;root&nbsp;cause&nbsp;identification&nbsp;for&nbsp;recurring&nbsp;errors.</li> <li><strong>Follow-up&nbsp;&amp;&nbsp;Remediation</strong>:&nbsp;Track&nbsp;the&nbsp;progress&nbsp;of&nbsp;"Audit&nbsp;Findings,"&nbsp;oversee&nbsp;the&nbsp;implementation&nbsp;of&nbsp;corrective&nbsp;actions&nbsp;by&nbsp;relevant&nbsp;departments,&nbsp;and&nbsp;verify&nbsp;the&nbsp;effectiveness&nbsp;of&nbsp;these&nbsp;improvements.</li> <li><strong>Management&nbsp;Reporting</strong>:&nbsp;Report&nbsp;the&nbsp;health&nbsp;of&nbsp;the&nbsp;AML&nbsp;control&nbsp;environment&nbsp;to&nbsp;the&nbsp;Head&nbsp;of&nbsp;Compliance&nbsp;or&nbsp;the&nbsp;Board&nbsp;of&nbsp;Directors&nbsp;on&nbsp;a&nbsp;regular&nbsp;basis.</li> </ul> <p>4.&nbsp;Process&nbsp;Optimization&nbsp;&amp;&nbsp;Advisory</p> <ul> <li><strong>Professional&nbsp;Recommendations</strong>:&nbsp;Propose&nbsp;enhancements&nbsp;to&nbsp;existing&nbsp;AML&nbsp;SOPs&nbsp;based&nbsp;on&nbsp;audit&nbsp;results&nbsp;to&nbsp;bridge&nbsp;identified&nbsp;"Control&nbsp;Gaps."</li> <li><strong>Regulatory&nbsp;Readiness</strong>:&nbsp;Conduct&nbsp;internal&nbsp;"Mock&nbsp;Audits"&nbsp;prior&nbsp;to&nbsp;inspections&nbsp;by&nbsp;regulators&nbsp;or&nbsp;external&nbsp;auditors&nbsp;to&nbsp;mitigate&nbsp;compliance&nbsp;risks.</li> </ul> <p>5.&nbsp;Communication&nbsp;&amp;&nbsp;Collaboration</p> <ul> <li><strong>Stakeholder&nbsp;Management</strong>:&nbsp;Maintain&nbsp;professional&nbsp;communication&nbsp;with&nbsp;the&nbsp;AML&nbsp;Operations&nbsp;team&nbsp;to&nbsp;discuss&nbsp;audit&nbsp;disputes&nbsp;and&nbsp;coordinate&nbsp;with&nbsp;external&nbsp;auditors&nbsp;or&nbsp;regulators&nbsp;during&nbsp;examinations.</li> </ul> <p>&nbsp;</p> <p><strong>Essential&nbsp;Qualifications:</strong></p> <ul> <li><strong>3–5&nbsp;years&nbsp;of&nbsp;experience&nbsp;in&nbsp;internal&nbsp;auditing,&nbsp;compliance&nbsp;testing,&nbsp;AML&nbsp;review,&nbsp;or&nbsp;financial&nbsp;controls</strong>,&nbsp;preferably&nbsp;within&nbsp;banking&nbsp;or&nbsp;financial&nbsp;services.</li> <li>Strong&nbsp;understanding&nbsp;of&nbsp;<strong>audit&nbsp;methodologies</strong>,&nbsp;including&nbsp;risk&nbsp;assessment,&nbsp;sampling&nbsp;techniques,&nbsp;control&nbsp;testing,&nbsp;and&nbsp;documentation&nbsp;standards.</li> <li>Experience&nbsp;in&nbsp;<strong>AML/Compliance&nbsp;domains</strong>&nbsp;such&nbsp;as&nbsp;KYC,&nbsp;CDD/EDD,&nbsp;transaction&nbsp;monitoring,&nbsp;sanctions&nbsp;screening,&nbsp;or&nbsp;QA&nbsp;review&nbsp;is&nbsp;highly&nbsp;desirable.</li> <li>Demonstrated&nbsp;ability&nbsp;to&nbsp;<strong>evaluate&nbsp;control&nbsp;design&nbsp;and&nbsp;operating&nbsp;effectiveness</strong>,&nbsp;identify&nbsp;gaps,&nbsp;and&nbsp;provide&nbsp;clear,&nbsp;evidence‑based&nbsp;audit&nbsp;findings.</li> <li>Highly&nbsp;organized&nbsp;with&nbsp;strong&nbsp;<strong>analytical,&nbsp;critical‑thinking,&nbsp;and&nbsp;problem‑solving&nbsp;skills</strong>,&nbsp;with&nbsp;meticulous&nbsp;attention&nbsp;to&nbsp;detail&nbsp;and&nbsp;accuracy.</li> <li>Ability&nbsp;to&nbsp;<strong>work&nbsp;independently</strong>&nbsp;while&nbsp;managing&nbsp;multiple&nbsp;reviews&nbsp;simultaneously&nbsp;and&nbsp;meeting&nbsp;deadlines&nbsp;in&nbsp;a&nbsp;fast‑paced&nbsp;environment.</li> </ul> <p>&nbsp;</p> <p><strong>Recruitment&nbsp;Process</strong></p> <ul> <li>Application&nbsp;Review&nbsp;-&nbsp;Phone&nbsp;Interview&nbsp;-&nbsp;Onsite&nbsp;(or&nbsp;Virtual&nbsp;Onsite)&nbsp;Interview&nbsp;–&nbsp;Offer</li> <li>The&nbsp;exact&nbsp;nature&nbsp;of&nbsp;the&nbsp;recruitment&nbsp;process&nbsp;may&nbsp;vary&nbsp;according&nbsp;to&nbsp;the&nbsp;specific&nbsp;job&nbsp;and&nbsp;may&nbsp;be&nbsp;changed&nbsp;due&nbsp;to&nbsp;scheduling&nbsp;or&nbsp;other&nbsp;circumstances.</li> <li>Interview&nbsp;schedules&nbsp;and&nbsp;the&nbsp;results&nbsp;will&nbsp;be&nbsp;informed&nbsp;to&nbsp;the&nbsp;applicant&nbsp;via&nbsp;the&nbsp;e-mail&nbsp;address&nbsp;submitted&nbsp;at&nbsp;the&nbsp;application&nbsp;stage.</li> </ul> <p><strong>Things&nbsp;to&nbsp;Consider</strong></p> <ul> <li>This&nbsp;job&nbsp;posting&nbsp;may&nbsp;be&nbsp;closed&nbsp;prior&nbsp;to&nbsp;the&nbsp;stated&nbsp;end&nbsp;date&nbsp;for&nbsp;application&nbsp;if&nbsp;all&nbsp;openings&nbsp;are&nbsp;filled.</li> <li>Coupang&nbsp;has&nbsp;the&nbsp;right&nbsp;to&nbsp;rescind&nbsp;an&nbsp;offer&nbsp;of&nbsp;employment&nbsp;if&nbsp;a&nbsp;candidate&nbsp;is&nbsp;found&nbsp;to&nbsp;have&nbsp;submitted&nbsp;false&nbsp;information&nbsp;as&nbsp;part&nbsp;of&nbsp;the&nbsp;application&nbsp;process.</li> </ul> <p>&nbsp;</p>