Offline and Center Support Associate at Think Academy US

<p data-start="197" data-end="285"><strong data-start="197" data-end="210">Location:</strong> Santa Clara, CA (main office). Please note that this role will require support of our various locations.&nbsp;<br data-start="250" data-end="253"><strong data-start="253" data-end="273">Employment Type:</strong> Full-Time</p> <h2 data-section-id="1y3h6bp" data-start="287" data-end="306">About the Role</h2> <p data-start="308" data-end="469">We are looking for a hands-on, execution-focused team member to support offline events, tabling activities, and daily center operations across multiple campuses.</p> <p data-start="471" data-end="738">This role is ideal for someone who enjoys turning plans into action. You will help deliver high-quality in-person experiences, represent the center in the local community, and support enrollment growth through well-executed events and strong operational coordination.</p> <p data-start="740" data-end="882">This position is designed as a strong operational foundation with clear growth opportunities into Center Manager or Regional Operations roles.</p> <hr data-start="884" data-end="887"> <h2 data-section-id="1qxjlq" data-start="889" data-end="908">What You’ll Do</h2> <h3 data-section-id="guxnsw" data-start="910" data-end="956">1. Event Planning &amp; Community Engagement</h3> <ul data-start="958" data-end="1326"> <li data-section-id="kb6r54" data-start="958" data-end="1075">Plan and organize offline events including workshops, information sessions, seasonal camps, and community tabling</li> <li data-section-id="1dsk5e1" data-start="1076" data-end="1159">Design event flow, prepare materials, and create structured on-site experiences</li> <li data-section-id="nck8ps" data-start="1160" data-end="1231">Represent the center at schools, local venues, and community events</li> <li data-section-id="ikeeih" data-start="1232" data-end="1326">Engage directly with parents and students, introduce programs, and collect qualified leads</li> </ul> <hr data-start="1328" data-end="1331"> <h3 data-section-id="1q0x565" data-start="1333" data-end="1372">2. Event Execution &amp; Coordination</h3> <ul data-start="1374" data-end="1681"> <li data-section-id="vupqf4" data-start="1374" data-end="1440">Execute events across assigned campuses and external locations</li> <li data-section-id="s8lbx9" data-start="1441" data-end="1519">Coordinate closely with center managers, instructors, and operations teams</li> <li data-section-id="1v4a76" data-start="1520" data-end="1598">Ensure smooth setup, logistics management, and high-quality event delivery</li> <li data-section-id="1go22tf" data-start="1599" data-end="1681">Manage materials preparation, registration processes, sign-ins, and follow-ups</li> </ul> <hr data-start="1683" data-end="1686"> <h3 data-section-id="18es0rf" data-start="1688" data-end="1735">3. Center Operations &amp; Enrollment Support</h3> <ul data-start="1737" data-end="2070"> <li data-section-id="wi6sh5" data-start="1737" data-end="1831">Support in-center activities such as open houses, trial days, and parent engagement events</li> <li data-section-id="ulpfoz" data-start="1832" data-end="1910">Assist with front-desk or on-site coordination during peak hours as needed</li> <li data-section-id="vm28kr" data-start="1911" data-end="1980">Maintain a welcoming, organized environment for visiting families</li> <li data-section-id="jygi7q" data-start="1981" data-end="2070">Collaborate with center managers to support ongoing enrollment and conversion efforts</li> </ul> <hr data-start="2072" data-end="2075"> <h3 data-section-id="fqiwk0" data-start="2077" data-end="2119">4. Tracking &amp; Continuous Improvement</h3> <ul data-start="2121" data-end="2331"> <li data-section-id="onylvw" data-start="2121" data-end="2197">Track key metrics such as registrations, attendance, and lead collection</li> <li data-section-id="7a3kbd" data-start="2198" data-end="2258">Gather parent feedback and summarize actionable insights</li> <li data-section-id="1a2z1aj" data-start="2259" data-end="2331">Share observations and propose improvements to enhance future events</li> </ul> <hr data-start="2333" data-end="2336"> <h2 data-section-id="1eu124x" data-start="2338" data-end="2358">Success Metrics</h2> <ul data-start="2360" data-end="2571"> <li data-section-id="193b1o4" data-start="2360" data-end="2404">Consistent, high-quality event execution</li> <li data-section-id="1vjo7va" data-start="2405" data-end="2458">Strong lead generation through offline engagement</li> <li data-section-id="s6p93q" data-start="2459" data-end="2517">Event attendance performance (registered vs. attended)</li> <li data-section-id="1hgqbg0" data-start="2518" data-end="2571">Positive parent experience and on-site engagement</li> </ul> <hr data-start="2573" data-end="2576"> <h2 data-section-id="dj09we" data-start="2578" data-end="2606">Ideal Candidate Profile</h2> <ul data-start="2608" data-end="3032"> <li data-section-id="12jgxnf" data-start="2608" data-end="2692">1–3 years of experience in events, marketing, education, or community engagement</li> <li data-section-id="1h66zv9" data-start="2693" data-end="2745">Strong execution skills with attention to detail</li> <li data-section-id="9pcwhe" data-start="2746" data-end="2819">Comfortable interacting with parents, students, and community members</li> <li data-section-id="1imfwt4" data-start="2820" data-end="2883">Energetic, proactive, and willing to be on-site when needed</li> <li data-section-id="1wjvvum" data-start="2884" data-end="2959">Flexible schedule with availability for occasional evenings or weekends</li> <li data-section-id="1fklojl" data-start="2960" data-end="3032">Experience in education, youth programs, or local outreach is a plus</li> </ul> <hr data-start="3034" data-end="3037"> <h2 data-section-id="virvx5" data-start="3039" data-end="3055">Growth Path</h2> <p data-start="3057" data-end="3121">We promote from within. This role provides a clear pathway into:</p> <ul data-start="3123" data-end="3268"> <li data-section-id="1n7erm8" data-start="3123" data-end="3194"><strong data-start="3125" data-end="3143">Center Manager</strong> (owning campus-level operations and performance)</li> <li data-section-id="1ki6869" data-start="3195" data-end="3268"><strong data-start="3197" data-end="3235">Regional Operations / Growth roles</strong> (overseeing multiple campuses)</li> </ul> <hr data-start="3270" data-end="3273"> <h2 data-section-id="3wa6cx" data-start="3275" data-end="3292">Compensation</h2> <ul data-start="3294" data-end="3436"> <li data-section-id="u14x2w" data-start="3294" data-end="3377">Full-time hourly or salary equivalent: <strong data-start="3335" data-end="3350">$25–30/hour</strong>, depending on experience</li> <li data-section-id="1dpyfhd" data-start="3378" data-end="3436">Performance-based growth and advancement opportunities</li> </ul>