School Learning Consultant and Coordinator [Mandarin Required] at Think Academy US

<div class="ql-direction-ltr ql-long-1588" data-header="1" data-foldable="true" data-default-linespacing="100"><strong class="ql-author-1588">School Advisor and Coordinator [Mandarin Required ]</strong></div> <p class="ql-direction-ltr ql-long-1588"><strong class="ql-author-1588"> Location:</strong><span class="ql-author-1588"> Cupertino, CA &nbsp;</span></p> <p class="ql-direction-ltr ql-long-1588"><strong class="ql-author-1588">Type</strong><span class="ql-author-1588">: Full-Time | 40 hrs/week (Wednesday–Sunday)</span></p> <p class="ql-direction-ltr ql-long-1588"><strong class="ql-author-1588">Compensation:</strong><span class="ql-author-1588"> $20–$28/hour + performance-based incentives, targeted $50K-$74K/year</span></p> <hr> <p class="ql-direction-ltr ql-long-1588"><strong class="ql-author-1588">About the Role</strong></p> <p data-start="364" data-end="707">The School Advisor and Coordinator is a<span class="Apple-converted-space">&nbsp;</span><strong data-start="404" data-end="442">front desk and administrative role</strong><span class="Apple-converted-space">&nbsp;</span>that serves as the first point of contact for families at Think Academy. This position focuses on<span class="Apple-converted-space">&nbsp;</span><strong data-start="541" data-end="608">student assessment, parent consultation, and enrollment support</strong>, helping families identify the most suitable learning path based on each student’s academic needs.</p> <p data-start="709" data-end="890">You will play a key role in<span class="Apple-converted-space">&nbsp;</span><strong data-start="737" data-end="807">conducting placement evaluations, recommending appropriate classes</strong>, and ensuring a smooth and positive experience for both new and existing families.</p> <hr> <p class="ql-direction-ltr ql-long-1588"><strong class="ql-author-1588">Key Responsibilities</strong></p> <div class="ql-direction-ltr ql-long-1588" data-header="3" data-foldable="true"><span class="ql-author-1588">&nbsp;</span><strong class="ql-author-1588">1. Enrollment &amp; Consultation</strong></div> <ul> <li class=""><span class="ql-author-1588"> Greet and consult with walk-in or online parents to understand student needs. </span></li> <li class=""><span class="ql-author-1588"> Present Think Academy programs and recommend appropriate classes or learning paths. </span></li> <li class=""><span class="ql-author-1588"> Support placement tests and trial classes, and guide parents through the enrollment process. </span></li> <li class=""><span class="ql-author-1588"> Follow up with potential families to maximize conversion and ensure a smooth onboarding experience. </span></li> </ul> <div class="ql-direction-ltr ql-long-1588" data-header="3" data-foldable="true"><span class="ql-author-1588">&nbsp;</span><strong class="ql-author-1588">2. Front Desk &amp; Parent Communication</strong></div> <ul> <li class=""><span class="ql-author-1588"> Serve as the first point of contact for parents and visitors — in person, by phone, and via email. </span></li> <li class=""><span class="ql-author-1588"> Handle class scheduling, student check-in/out, and inquiries with warmth and efficiency. </span></li> <li class=""><span class="ql-author-1588"> Maintain a welcoming, organized, and professional front-desk environment. </span></li> <li class=""><span class="ql-author-1588"> Coordinate with teachers and operations teams to resolve classroom or scheduling issues. </span></li> </ul> <div class="ql-direction-ltr ql-long-1588" data-header="3" data-foldable="true"><span class="ql-author-1588">&nbsp;</span><strong class="ql-author-1588">3. Operations &amp; Team Collaboration</strong></div> <ul> <li class=""><span class="ql-author-1588"> Assist with campus events, workshops, and open houses. </span></li> <li class=""><span class="ql-author-1588"> Collaborate with marketing and academic teams to ensure consistent service and smooth workflow. </span></li> </ul> <div class="ql-divide ql-long-1588 ql-authorBlock-1588 ql-embed-selected"><hr></div> <div class="ql-direction-ltr ql-long-1588" data-header="2" data-foldable="true"><strong class="ql-author-1588">Qualifications</strong></div> <ul> <li class=""><span class="ql-author-1588"> Bachelor’s degree preferred; education, communication, or customer service background a plus. </span></li> <li class=""><strong><span class="ql-author-1588"> Bilingual in </span><span class="ql-author-1588">English and Mandarin</span><span class="ql-author-1588"> required.&nbsp;</span></strong></li> <li class=""><span class="ql-author-1588"> Excellent interpersonal and communication skills — friendly, patient, and solution-oriented. </span></li> <li class=""><span class="ql-author-1588"> Organized and detail-minded, able to multitask in a fast-paced environment. </span></li> <li class=""><span class="ql-author-1588"> Passionate about education and providing great parent and student experiences.</span></li> <li class=""><span class="ql-author-1588">Experienced in sale is preferred&nbsp;</span></li> </ul> <div class="ql-divide ql-long-1588 ql-authorBlock-1588 ql-embed-selected"><hr></div> <p class="ql-direction-ltr ql-long-1588"><strong class="ql-author-1588">Why Join Think Academy</strong></p> <ul> <li class="ql-direction-ltr ql-long-1588">Meaningful work that impacts students’ academic growth.</li> <li class=""><span class="ql-author-1588"> Supportive, collaborative, and growth-oriented team environment. </span></li> <li class=""><span class="ql-author-1588"> Career development opportunities in education operations and management.</span></li> </ul>