Information Systems Engineer at Conga

FranceFull-timeITPosted about 1 month ago

About the Role

<div class="content-intro">A career that’s the whole package! At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard. Conga lines up commercial operations so companies run as connected, smarter businesses. By unifying the people and processes that drive commerce, Conga aligns pricing, quoting, contracting, rebates, and communications so teams stay in sync and buyers keep moving forward. The result is trusted decisions, consistent buyer experiences, and profitable growth. More than 10,000 customers worldwide, including over 50% of the Fortune 100®, trust Conga when commercial complexity is high and global impact is on the line.</div>Job Title: Information System Engineer Languages: French and English native/C2 level Locations: France (hybrid); Toulouse is the preferred location Travel: occasional travel to other Conga offices, events etc. Reports to: Sr. Manager, IT Infrastructure   A quick snapshot…   The Information Systems Engineer is responsible for deploying and supporting IT infrastructure, systems, applications, and network services. You’ll provide advanced technical support to ensure system reliability and performance, troubleshoot complex issues, and contribute across the full lifecycle—from requirements analysis and testing to integration and ongoing management. You may also act as a subject matter expert in key technology areas.    Why it’s a big deal…   This role is critical to maintaining a secure, stable, and scalable technology environment at Conga. By proactively managing systems and infrastructure, effectively resolving incidents, and ensuring compliance with IT strategy, security, and regulatory standards, the Information Systems Engineer plays a key role in enabling business continuity and supporting future growth.    What you’ll do.....  <ul> <li data-leveltext="" data-font="Symbol" data-listid="34" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Own, maintain, and optimize</li> <li data-leveltext="" data-font="Symbol" data-listid="34" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"> IT systems for performance, reliability, and security </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="34" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1">Design, implement, and document scalable technical solutions </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="34" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="1">Provide L2/L3 support and escalation, meeting SLAs (incl. occasional out-of-hours) </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="34" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="4" data-aria-level="1">Troubleshoot hardware, software, and network issues end-to-end </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="34" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="5" data-aria-level="1">Lead desktop and helpdesk support with minimal disruption </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="34" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="6" data-aria-level="1">Assess and manage change impacts across systems and business processes </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="34" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="7" data-aria-level="1">Maintain accurate documentation, asset inventory, and system records </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="34" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="8" data-aria-level="1">Support projects and continuous improvement aligned to IT strategy </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="34" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="9" data-aria-level="1">Collaborate cross-functionally and share technical knowledge </li> </ul>   What you bring....  -3+ years’ experience in IT support, infrastructure, or systems engineering  -Hands-on experience with:   <ul> <li data-leveltext="o" data-font="Courier New" data-listid="35" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="2">Microsoft Windows Server & OS </li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="35" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="2">Identity & access management (permissions, policies, authentication/replication) </li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="35" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="2">Networking (VPN, DHCP, wireless) </li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="35" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="4" data-aria-level="2">Device management (Intune, Jamf) </li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="35" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="5" data-aria-level="2">Cloud platforms (Azure, Microsoft 365, AWS) </li> </ul> -Experience supporting global, distributed environments  -Strong troubleshooting and problem-solving skills  -Clear communication and a customer-first mindset  -Ability to prioritize and work independently <div class="content-conclusion">Did we pique your interest?   If this sounds like the kind of job you would love in the kind of environment where you would thrive, please click apply. We'd love to hear from you!  Preferred Resume Format  We accept resumes in any format, we suggest using PDF or plain text. These formats help ensure that your resume’s formatting remains intact, making it easier for our recruiters to review your application promptly.  Don’t meet every requirement for the role?    Studies have shown that women and members of ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Conga we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You just might be the right candidate for this or other roles.   <div> <section id="st-additionalInformation" class="job-section"> <div> <h2 class="title">Additional Information</h2> </div> <div class="wysiwyg"> Conga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. We understand interviewing can be stressful for those with disabilities. If reasonable accommodation is needed to allow you to show us your best self, please let your recruiter know as soon as possible. All your information will be kept confidential according to EEO guidelines. Conga is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary. </div> </section> </div> <section class="job-apply print-hidden"></section> Conga's Applicant Privacy Statement  The information you provide during the application process will be used in accordance with Conga’s Applicant Privacy Statement (<a href="https://conga.com/applicant-privacy-statement">https://conga.com/applicant-privacy-statement</a>). By submitting your application, you acknowledge and agree to the terms outlined in this privacy statement.    </div>

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