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Senior Data Scientist at Synapse Health
RemoteFull-timeRemoteProduct & TechnologyPosted 2 months ago
Apply with PipelineAbout the Role
<p><strong><span data-contrast="none"><span data-ccp-charstyle="eop" data-ccp-charstyle-defn="{"ObjectId":"920dbcde-2834-5e15-a5fa-062170b236ba|1","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"Calibri",469777842,"Arial",469777843,"Calibri",469777844,"Calibri",201341986,"1",469769226,"Calibri,Arial",268442635,"24",469775450,"eop",201340122,"1",134233614,"true",469778129,"eop",335572020,"1",469778324,"Default Paragraph Font"]}">Who We Are</span><span data-ccp-charstyle="eop">:</span></span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":-720,"335559738":0,"335559739":0}"> </span></p>
<p><span data-contrast="none"><span data-ccp-parastyle="paragraph" data-ccp-parastyle-defn="{"ObjectId":"aaed607e-c2a3-5841-9fb4-41037bfa0faf|1","ClassId":1073872969,"Properties":[469777841,"Times New Roman",469777842,"Times New Roman",469777843,"Times New Roman",469777844,"Times New Roman",469769226,"Times New Roman",201342446,"1",201342447,"5",201342448,"1",201342449,"1",201341986,"1",268442635,"24",469775450,"paragraph",201340122,"2",134233614,"true",469778129,"paragraph",335572020,"1",134233118,"true",134233117,"true",469778324,"Normal"]}">At Synapse Health, </span><span data-ccp-parastyle="paragraph">we're</span><span data-ccp-parastyle="paragraph"> streamlining the durable medical equipment (DME) process. We manage intake, documentation, routing, claims, billing, and patient support. Our model reshapes how DME is delivered and experienced. </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":-720,"335559738":0,"335559739":0}"> </span></p>
<p><span data-contrast="none"><span data-ccp-parastyle="paragraph">Since </span><span data-ccp-parastyle="paragraph">2016,</span><span data-ccp-parastyle="paragraph"> with decades of industry and leadership experience, </span><span data-ccp-parastyle="paragraph">we've</span><span data-ccp-parastyle="paragraph"> delivered tech-based solutions that help our partners to modernize operations, improve coordination, and reduce administrative burdens. By taking on operational and financial complexity, </span><span data-ccp-parastyle="paragraph">we're</span><span data-ccp-parastyle="paragraph"> redefining how DME works for providers, prescribers, and patients. We are proud to offer </span></span><strong><em><span data-contrast="none"><span data-ccp-parastyle="paragraph">work that matters, on a mission that matter</span><span data-ccp-parastyle="paragraph">s</span></span></em></strong><strong><span data-contrast="none"><span data-ccp-parastyle="paragraph">.</span></span></strong><span data-contrast="none"><span data-ccp-parastyle="paragraph"> </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":-720,"335559738":0,"335559739":0}"> </span></p>
<p><em><span data-contrast="none"><span data-ccp-parastyle="paragraph">Learn more at</span></span></em><em><span data-contrast="none"><span data-ccp-parastyle="paragraph"> </span></span></em><a href="https://synapsehealth.com/"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">SynapseHealth.com</span></span></a><em><span data-contrast="none"><span data-ccp-parastyle="paragraph"> </span></span></em><em><span data-contrast="none"><span data-ccp-parastyle="paragraph">and on</span></span></em><em><span data-contrast="none"><span data-ccp-parastyle="paragraph"> </span></span></em><a href="https://www.linkedin.com/company/synapsehealthdme/mycompany/"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">Synapse Health’s LinkedIn</span></span></a><em><span data-contrast="none"><span data-ccp-parastyle="paragraph">.</span></span></em><span data-contrast="none"><span data-ccp-parastyle="paragraph"> </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":-720,"335559738":0,"335559739":0}"> </span></p>
<p><strong><span data-contrast="none"><span data-ccp-charstyle="normaltextrun" data-ccp-charstyle-defn="{"ObjectId":"ac0262f4-8a9e-5820-b908-2d943c5f7113|1","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"Calibri",469777842,"Arial",469777843,"Calibri",469777844,"Calibri",201341986,"1",469769226,"Calibri,Arial",268442635,"24",469775450,"normaltextrun",201340122,"1",134233614,"true",469778129,"normaltextrun",335572020,"1",469778324,"Default Paragraph Font"]}">What We Need</span><span data-ccp-charstyle="normaltextrun">:</span></span></strong><span data-contrast="none"><span data-ccp-charstyle="eop"> </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":-720,"335559738":0,"335559739":0}"> </span></p>
<p><span data-contrast="none"><span data-ccp-parastyle="paragraph">The Sr. Data Scientist reports directly to the Director of Data Science and Analytics (or a Staff Data Scientist, depending on team structure). Our operations team processes tens of thousands of DME orders every day, and </span><span data-ccp-parastyle="paragraph">we've</span><span data-ccp-parastyle="paragraph"> now processed millions of orders overall — giving us the data to build real prediction engines rather than just react </span><span data-ccp-parastyle="paragraph">order</span><span data-ccp-parastyle="paragraph"> by order. This role works </span><span data-ccp-parastyle="paragraph">generally independently</span><span data-ccp-parastyle="paragraph"> and collaboratively, contributing to the moderately complex pieces of the roadmap: you own well-scoped problems end to end, but </span><span data-ccp-parastyle="paragraph">you're</span><span data-ccp-parastyle="paragraph"> not expected to define the technical strategy for an entire domain the way a Staff Data Scientist would.</span></span> <span data-ccp-props="{"134233117":false,"134233118":false,"335559685":-720,"335559738":0,"335559739":0}"> </span></p>
<p><span data-contrast="none"><span data-ccp-parastyle="paragraph">The problems </span><span data-ccp-parastyle="paragraph">you'll</span><span data-ccp-parastyle="paragraph"> contribute to include:</span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":-720,"335559738":0,"335559739":0}"> </span></p>
<ul>
<li><strong><span data-contrast="none"><span data-ccp-parastyle="paragraph">Vendor matching</span></span></strong><span data-contrast="none"><span data-ccp-parastyle="paragraph"> — build and iterate on models that decide which vendor fulfills each incoming order</span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><strong><span data-contrast="none"><span data-ccp-parastyle="paragraph">Order routing</span></span></strong><span data-contrast="none"><span data-ccp-parastyle="paragraph"> — build predictive models that flag orders at risk of delay based on historical patterns</span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><strong><span data-contrast="none"><span data-ccp-parastyle="paragraph">Supply chain optimization</span></span></strong><span data-contrast="none"><span data-ccp-parastyle="paragraph"> — apply the frameworks and methods a Staff Data Scientist or the Director has set up to find and quantify specific bottlenecks</span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><strong><span data-contrast="none"><span data-ccp-parastyle="paragraph">Agentic AI</span></span></strong><span data-contrast="none"><span data-ccp-parastyle="paragraph"> — implement and test components of the decision logic that more senior team members are architecting</span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<p><span data-contrast="none"><span data-ccp-parastyle="paragraph">This mandate </span><span data-ccp-parastyle="paragraph">isn't</span><span data-ccp-parastyle="paragraph"> fixed — as Synapse's data science footprint grows into Revenue Cycle Management, Finance initiatives like anomaly detection, and beyond, this role is expected to flex alongside the rest of the team.</span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":-720,"335559738":0,"335559739":0}"> </span></p>
<p><span data-contrast="none"><span data-ccp-charstyle="eop"> </span></span><strong><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">What You Will Do</span><span data-ccp-charstyle="normaltextrun">:</span></span></strong><span data-contrast="none"><span data-ccp-charstyle="eop"> </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":-720,"335559738":0,"335559739":0}"> </span></p>
<ul>
<li><span data-contrast="none"><span data-ccp-parastyle="paragraph">Own models end to end across vendor matching, order routing, or supply chain optimization, expanding into new problem areas as priorities shift</span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto"><span data-ccp-parastyle="paragraph">Build components of the confidence thresholds and decision logic that push the team's work toward agentic AI </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none"><span data-ccp-parastyle="paragraph">Quantify the impact of your own work with real numbers, not assumptions </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none"><span data-ccp-parastyle="paragraph">Ship models end to end, from experimentation through production, in close partnership with data engineering </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none"><span data-ccp-parastyle="paragraph">Apply the right technical approach to well-scoped problems — predictive ML, causal ML, reinforcement learning, or operations research — with support from senior team members on trickier judgment calls </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none"><span data-ccp-parastyle="paragraph">Write clear technical documentation for your own work </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none"><span data-ccp-parastyle="paragraph">Participate in quarterly planning, taking on clearly </span><span data-ccp-parastyle="paragraph">leverage</span><span data-ccp-parastyle="paragraph">-sequenced pieces of the roadmap </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none"><span data-ccp-parastyle="paragraph">Stay flexible as the team's scope expands into Revenue Cycle Management, Finance, and other domains</span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none"><span data-ccp-parastyle="font-claude-response-body" data-ccp-parastyle-defn="{"ObjectId":"679f3b2c-153b-5071-bf1d-4b0991a9f682|1","ClassId":1073872969,"Properties":[469777841,"Times New Roman",469777842,"Times New Roman",469777843,"Times New Roman",469777844,"Times New Roman",469769226,"Times New Roman",201342446,"1",201342447,"5",201342448,"1",201342449,"1",201341986,"1",268442635,"24",469775450,"font-claude-response-body",201340122,"2",134233614,"true",469778129,"font-claude-response-body",335572020,"1",134233118,"true",134233117,"true",469778324,"Normal"]}">Comfortable operating in a fast-moving, sometimes ambiguous environment</span></span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li>
</ul>
<p><em><span data-contrast="auto"><span data-ccp-parastyle="paragraph">Note: These responsibilities reflect the general nature and scope of the role but are not exhaustive. Responsibilities may evolve to meet changing business needs.</span></span></em><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":-720,"335559738":0,"335559739":0,"335559740":259}"> </span></p>
<p><strong><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">What You Have</span><span data-ccp-charstyle="normaltextrun">: </span></span></strong><span data-contrast="none"><span data-ccp-charstyle="eop"> </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":-720,"335559738":0,"335559739":0}"> </span></p>
<p><span data-contrast="none"><span data-ccp-parastyle="paragraph">At Synapse Health, </span><span data-ccp-parastyle="paragraph">we’ve</span><span data-ccp-parastyle="paragraph"> intentionally built a culture rooted in kindness, collaboration, and creativity, qualities we consider essential for every team member. </span><span data-ccp-parastyle="paragraph">Additional</span><span data-ccp-parastyle="paragraph"> requirements include:</span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":-720,"335559738":0,"335559739":0,"335559740":259}"> </span></p>
<ul>
<li><span data-contrast="none"><span data-ccp-parastyle="paragraph">Education — </span><span data-ccp-parastyle="paragraph">Master's</span><span data-ccp-parastyle="paragraph"> degree </span><span data-ccp-parastyle="paragraph">required</span><span data-ccp-parastyle="paragraph"> in a quantitative field (Computer Science, Statistics, Data Science, Operations Research, or related) </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none"><span data-ccp-parastyle="paragraph">Experience — 4–7 years in data science </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none"><span data-ccp-parastyle="paragraph">Prior experience at an early-stage healthcare startup, with hands-on </span><span data-ccp-parastyle="paragraph">expertise</span><span data-ccp-parastyle="paragraph"> in claims data and other healthcare data</span><span data-ccp-parastyle="paragraph">.</span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":259}"> </span></li>
<li><span data-contrast="none"><span data-ccp-parastyle="paragraph">Strong technical foundation in standard predictive ML (classification, regression, </span><span data-ccp-parastyle="paragraph">f</span><span data-ccp-parastyle="paragraph">orecasting) </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none"><span data-ccp-parastyle="font-claude-response-body">Strong hands-on </span><span data-ccp-parastyle="font-claude-response-body">proficiency</span><span data-ccp-parastyle="font-claude-response-body"> in Python and SQL — able to write, debug, and optimize production-quality code, not just prototype in a notebook</span></span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li>
<li><span data-contrast="none"><span data-ccp-parastyle="font-claude-response-body">Understands the full software development lifecycle and works fluently with GitHub — version control, branching strategies, pull requests, and code review — as a standard part of shipping models into production.</span></span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li>
<li><span data-contrast="none"><span data-ccp-parastyle="paragraph">Track record</span><span data-ccp-parastyle="paragraph"> shipping ML models into production, in partnership with data engineering </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none"><span data-ccp-parastyle="paragraph">Able to write clear technical documentation for your own work </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none"><span data-ccp-parastyle="paragraph">Demonstrate effective verbal and written communication skills, including presenting findings to technical and non-technical stakeholders </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none"><span data-ccp-parastyle="paragraph">Demonstrate strong analytical and organizational skills, managing multiple workstreams and priorities </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none"><span data-ccp-parastyle="paragraph">Comfortable operating in a high-pressure, ambiguous environment where priorities shift and requirements </span><span data-ccp-parastyle="paragraph">aren't</span><span data-ccp-parastyle="paragraph"> always fully defined</span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<p><strong><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">What Sets You Apart</span><span data-ccp-charstyle="normaltextrun">:</span></span></strong><span data-contrast="none"><span data-ccp-charstyle="eop"> </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":-720,"335559738":0,"335559739":0}"> </span></p>
<p><span data-contrast="none"><span data-ccp-parastyle="paragraph">Candidates are expected to have hands-on experience in </span><span data-ccp-parastyle="paragraph">several</span><span data-ccp-parastyle="paragraph"> — not necessarily all — of these areas, along with the ability to quickly learn new ones:</span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":-720,"335559738":0,"335559739":0}"> </span></p>
<ul>
<li><span data-contrast="none"><span data-ccp-parastyle="paragraph">Reinforcement learning for sequencing decisions over time</span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none"><span data-ccp-parastyle="paragraph">Operations research methods (queueing theory, network flow optimization, discrete event simulation)</span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none"><span data-ccp-parastyle="paragraph">Causal inference — difference-in-differences, regression discontinuity, or heterogeneous treatment effects</span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none"><span data-ccp-parastyle="paragraph">Health economics or healthcare claims data experience</span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none"><span data-ccp-parastyle="paragraph">Exposure to agentic AI tools or frameworks</span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<p><strong><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">What Sets Us Apart</span><span data-ccp-charstyle="normaltextrun">: </span></span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":-720,"335559738":0,"335559739":0}"> </span></p>
<p><span data-contrast="none"><span data-ccp-parastyle="paragraph">Work is a part of life</span><span data-ccp-parastyle="paragraph">, </span><span data-ccp-parastyle="paragraph">but at Synapse Health, we believe it should be meaningful and enjoyable. </span><span data-ccp-parastyle="paragraph">We’re</span><span data-ccp-parastyle="paragraph"> committed to helping our team members thrive personally and professionally, which is why our benefits include:</span></span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":-720,"335559738":0,"335559739":0}"> </span></p>
<ul>
<li><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">Professional growth opportunities with compelling career paths</span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":0,"335559738":0,"335559739":0,"335559740":259}"> </span></li>
<li><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">Healthy work-life balance supported by flexible paid time off (PTO)</span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":0,"335559738":0,"335559739":0,"335559740":259}"> </span></li>
<li><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">Comprehensive benefits package, including medical, dental, vision, STD</span><span data-ccp-charstyle="normaltextrun"> &</span><span data-ccp-charstyle="normaltextrun"> LTD insurance for full-time team members</span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":0,"335559738":0,"335559739":0,"335559740":259}"> </span></li>
<li><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">401(k) savings plan with employer matching contributions</span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":0,"335559738":0,"335559739":0,"335559740":259}"> </span></li>
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