Senior AI Platform Engineer (Agentic IDP) at Guidepoint

<h1><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Overview:</span></h1> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">As a <strong>Senior Platform Engineer</strong>, you will sit at the intersection of infrastructure reliability and developer experience. You will not only maintain the scalability of our Kubernetes based cloud environment but also work collaboratively on the shift toward a self-service platform model.&nbsp;</span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">In this role, you will apply a software engineering mindset to infrastructure, leveraging <strong>Agentic AI</strong> to automate complex workflows and building the "Golden Paths" that eliminate manual bottlenecks. You aren't just managing clusters; you are architecting the software that manages them, ensuring our systems are resilient, cost-optimized, and inherently self-healing.</span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>This position will be hybrid out of our Toronto office.</strong></span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>What You’ll Do:&nbsp;</strong></span></p> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>IDP Architecture &amp; Development:</strong> Lead the design and implementation of an Internal Developer Platform that abstracts infrastructure complexity, providing developers with self-service capabilities for environment scaffolding and deployment.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Collaborative Infrastructure:</strong> Work with the team to maintain and scale multi-region <strong>Azure/AKS</strong> environments using <strong>Terraform</strong> and <strong>ArgoCD</strong>.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Reliability Partnership:</strong> Collaborate with application engineers to implement deep observability via <strong>Datadog</strong> and establish meaningful reliability targets (SLOs).</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>AI-Driven Automation:</strong> Build Python-based AI agents and tools that reduce team "toil" and streamline common operational tasks.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Full-Lifecycle Ownership:</strong> Participate in on-call rotations and lead collective RootCause Analysis (<strong>RCA</strong>), turning every incident into a platform improvement or automated fix.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Mentorship &amp; Standards:</strong> Contribute to team code reviews, document best practices, and help establish standard patterns for deployment and security.</span></li> </ul> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>What You Have:</strong></span></p> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Bachelor’s/Master’s degree in computer science, a related technical field, or equivalent practical experience.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>5+ years of professional Software Development experience</strong> with a deep understanding of the full SDLC, system design, and clean code principles.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>7+ years</strong> of experience in <strong>Platform Engineering</strong>&nbsp;with a focus on running large-scale production environments.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Proficiency in <strong>Python</strong> or <strong>Go</strong> for automation, tool building, and AI agent integration.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Experience managing <strong>Kubernetes (AKS)</strong> and <strong>Infrastructure as Code (Terraform/Terragrunt)</strong> in a team-based environment.</span></li> </ul> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Nice to Have:</strong>&nbsp;</span></p> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Proven track record of building or contributing to an Internal Developer Platform (IDP)</strong> (e.g., Backstage, internal CLI tools, or custom portals).</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Experience collaborating with application teams to define <strong>SLIs/SLOs</strong> and improve service reliability.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Demonstrated ability to mentor junior engineers and lead team-wide technical initiatives.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Experience implementing <strong>GitOps (ArgoCD)</strong> and <strong>Policy-as-Code (Kyverno)</strong> to standardize team workflows.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Familiarity with building <strong>Agentic AI</strong> tools to automate repetitive operational tasks (toil).</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Expertise in <strong>Datadog</strong> for observability, dashboarding, and incident response.</span></li> </ul> <p>&nbsp;</p> <div> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>What We Offer:</strong> &nbsp;</span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">The annual base salary range for this position is $115,000 - $140,000. Additionally, this position is eligible for an annual discretionary bonus based on performance.</span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>You will also be eligible for the following benefits:</strong>&nbsp;&nbsp;</span></p> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Paid time off&nbsp;&nbsp;</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Comprehensive benefits plan&nbsp;&nbsp;</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Company RRSP match&nbsp;&nbsp;</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Development opportunities through the LinkedIn Learning platform&nbsp;</span></li> </ul> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>About Guidepoint: &nbsp;</strong>&nbsp;</span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. &nbsp;</span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. &nbsp;</span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.  &nbsp;</span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;" data-teams="true">&nbsp;#LI-TA1</span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;" data-teams="true">#LI-Hybrid</span></p> </div> <p>&nbsp;</p>