Programme Manager - Insurance at Capco

<p></p> <p data-start="0" data-end="50"><strong data-start="0" data-end="48">Programme Manager – Insurance Transformation</strong></p> <p data-start="52" data-end="128">Location: London (Hybrid) | <strong data-start="80" data-end="97">Practice Area</strong>: Insurance | Type: Permanent</p> <p data-start="130" data-end="257"><strong data-start="130" data-end="257">Lead large-scale insurance transformation programmes that combine deep domain expertise with structured programme delivery.</strong></p> <p data-start="259" data-end="600"><strong data-start="259" data-end="271">The Role</strong><br data-start="271" data-end="274">Capco is seeking a highly experienced Programme Manager to join our Insurance practice in London. You will lead complex transformation programmes across Life &amp; Pensions, General Insurance, and Commercial &amp; Specialty Insurance, working with leading insurers to deliver strategic, regulatory, operational, and technology change.</p> <p data-start="602" data-end="1013">Operating at the intersection of business and technology, you will oversee multi-workstream initiatives such as core platform modernisation, digital underwriting and claims transformation, regulatory implementation, and post-merger integration. Your insurance domain expertise will enable you to challenge assumptions, guide strategic decisions, and deliver measurable outcomes in highly regulated environments.</p> <p data-start="1015" data-end="1033"><strong data-start="1015" data-end="1033">What You’ll Do</strong></p> <ul data-start="1034" data-end="1762"> <li data-start="1034" data-end="1191"> <p data-start="1036" data-end="1191">Lead delivery of complex, multi-workstream transformation programmes across insurance organisations, spanning business, operations, and technology change</p> </li> <li data-start="1192" data-end="1310"> <p data-start="1194" data-end="1310">Manage programme governance, budgets, delivery roadmaps, RAID management, and executive stakeholder communications</p> </li> <li data-start="1311" data-end="1485"> <p data-start="1313" data-end="1485">Coordinate cross-functional teams including project managers, business analysts, architects, and SMEs across underwriting, claims, policy administration, and distribution</p> </li> <li data-start="1486" data-end="1626"> <p data-start="1488" data-end="1626">Partner with senior client stakeholders to shape programme strategy, define delivery approaches, and resolve complex delivery challenges</p> </li> <li data-start="1627" data-end="1762"> <p data-start="1629" data-end="1762">Contribute to business development through proposal development, account growth, and thought leadership across the insurance market</p> </li> </ul> <p data-start="1764" data-end="1790"><strong data-start="1764" data-end="1790">What We’re Looking For</strong></p> <ul data-start="1791" data-end="2397"> <li data-start="1791" data-end="1944"> <p data-start="1793" data-end="1944">Significant experience leading large-scale transformation programmes within Insurance (General Insurance, Life &amp; Pensions, or Commercial &amp; Specialty)</p> </li> <li data-start="1945" data-end="2029"> <p data-start="1947" data-end="2029">Proven consulting experience delivering complex client-facing change initiatives</p> </li> <li data-start="2030" data-end="2155"> <p data-start="2032" data-end="2155">Strong understanding of core insurance operations including underwriting, claims, policy administration, and distribution</p> </li> <li data-start="2156" data-end="2274"> <p data-start="2158" data-end="2274">Experience delivering digital, regulatory, or platform-led transformation programmes within regulated environments</p> </li> <li data-start="2275" data-end="2397"> <p data-start="2277" data-end="2397">Strong stakeholder engagement skills with the ability to influence senior leadership and navigate matrix organisations</p> </li> </ul> <p data-start="2399" data-end="2419"><strong data-start="2399" data-end="2419">Bonus Points For</strong></p> <ul data-start="2420" data-end="2908"> <li data-start="2420" data-end="2540"> <p data-start="2422" data-end="2540">Experience delivering core insurance platform transformation (e.g. Guidewire or policy administration modernisation)</p> </li> <li data-start="2541" data-end="2648"> <p data-start="2543" data-end="2648">Exposure to regulatory initiatives such as IFRS17, Consumer Duty, or other regulatory-driven programmes</p> </li> <li data-start="2649" data-end="2746"> <p data-start="2651" data-end="2746">Experience leading post-merger integration or operating model transformation within insurance</p> </li> <li data-start="2747" data-end="2847"> <p data-start="2749" data-end="2847">Knowledge of Agile delivery frameworks combined with traditional programme governance approaches</p> </li> <li data-start="2848" data-end="2908"> <p data-start="2850" data-end="2908">Professional certifications such as MSP, PRINCE2, or PMP</p> </li> </ul> <p data-start="2910" data-end="2928"><strong data-start="2910" data-end="2928">Why Join Capco</strong></p> <ul data-start="2929" data-end="3314"> <li data-start="2929" data-end="3006"> <p data-start="2931" data-end="3006">Deliver high-impact transformation programmes for leading global insurers</p> </li> <li data-start="3007" data-end="3080"> <p data-start="3009" data-end="3080">Work in a collaborative, flat, and entrepreneurial consulting culture</p> </li> <li data-start="3081" data-end="3150"> <p data-start="3083" data-end="3150">Access continuous learning, training, and industry certifications</p> </li> <li data-start="3151" data-end="3223"> <p data-start="3153" data-end="3223">Be part of a team shaping the future of digital insurance ecosystems</p> </li> <li data-start="3224" data-end="3314"> <p data-start="3226" data-end="3314">Help drive innovation across the Insurance sector and wider financial services markets</p> </li> </ul> <p data-start="3316" data-end="3416">We offer a competitive, people-first benefits package designed to support every aspect of your life:</p> <ul data-start="3418" data-end="4410"> <li data-start="3418" data-end="3542"> <p data-start="3420" data-end="3542"><strong data-start="3420" data-end="3437">Core Benefits</strong>: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover</p> </li> <li data-start="3543" data-end="3646"> <p data-start="3545" data-end="3646"><strong data-start="3545" data-end="3562">Mental Health</strong>: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders</p> </li> <li data-start="3647" data-end="3809"> <p data-start="3649" data-end="3809"><strong data-start="3649" data-end="3668">Family-Friendly</strong>: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement</p> </li> <li data-start="3810" data-end="3905"> <p data-start="3812" data-end="3905"><strong data-start="3812" data-end="3827">Family Care</strong>: 8 complimentary backup care sessions for emergency childcare or elder care</p> </li> <li data-start="3906" data-end="4022"> <p data-start="3908" data-end="4022"><strong data-start="3908" data-end="3931">Holiday Flexibility</strong>: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs</p> </li> <li data-start="4023" data-end="4227"> <p data-start="4025" data-end="4227"><strong data-start="4025" data-end="4048">Continuous Learning</strong>: Minimum 40 Hours of Training Annually: Take your pick—workshops, certifications, e-learning—your growth, your way. Business Coach assigned from Day One for one-on-one guidance</p> </li> <li data-start="4228" data-end="4284"> <p data-start="4230" data-end="4284"><strong data-start="4230" data-end="4251">Healthcare Access</strong>: Convenient online GP services</p> </li> <li data-start="4285" data-end="4410"> <p data-start="4287" data-end="4410"><strong data-start="4287" data-end="4302">Extra Perks</strong>: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance</p> </li> </ul> <p data-start="4516" data-end="4996"><strong data-start="4516" data-end="4538">Inclusion at Capco</strong><br data-start="4538" data-end="4541">We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.</p> <p></p>