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Director of IT at Aspire Living & Learning
Vermont, New Hampshire, Massachusetts, ConnecticutFull-timeInformation TechnologyPosted 14 days ago
Apply with PipelineAbout the Role
<p>At Aspire Living & Learning, we don't just talk about making an impact, we live it. For more than 40 years, we've supported neurodiverse children and adults across New England and Maryland as they discover their passions, unlock their potential, and live more independently in their communities. Our person-centered services evolve with people's needs, from education and behavioral health to residential and community-based supports. We empower people to live lives shaped by their own interests, choices, and strengths. Join our collaborative, mission-driven team and bring your skills to work that makes a real difference every day.</p>
<p><span data-contrast="auto"><strong>Aspire Living & Learning is seeking a Director of Information Technology (IT)</strong>. The Director of IT provides hands-on strategic and operational leadership for Aspire Living & Learning’s technology infrastructure. This role is responsible for designing, implementing, and maintaining a robust, secure, and scalable IT environment that advances Aspire’s mission. The Director oversees IT systems, networks, hardware, software, cybersecurity, and end-user support while ensuring seamless operations and alignment with organizational priorities.</span> <br> <br><span data-contrast="auto">As a key member of the leadership team, the Director partners with senior leaders and cross-functional teams to ensure technology solutions effectively support Aspire’s programs, services, and strategic goals.</span><span data-ccp-props="{}"> </span></p>
<p><span style="text-decoration: underline;"><strong><span data-contrast="auto">Key Responsibilities</span></strong></span></p>
<p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 3">Technology Leadership & Strategy</span></span></strong><span data-ccp-props="{"134245418":true,"134245529":true,"335559738":40}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="30" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Develop and execute a long-term technology roadmap aligned with Aspire’s mission and operational goals.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="30" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Identify emerging technologies that enhance service delivery, employee experience, and data management.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="30" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Lead IT project planning, budgeting, execution, and risk mitigation.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="30" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Maintain disaster recovery, business continuity, and security plans tailored to nonprofit constraints.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="30" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Oversee network, phone, and security systems; manage upgrades and technology conversions with minimal disruption.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
</ul>
<p><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16777215,"335559685":720,"335559738":0,"335559739":0,"335559991":360}"> </span><strong><span data-contrast="none"><span data-ccp-parastyle="heading 3">Infrastructure & Technical Management</span></span></strong><span data-ccp-props="{"134245418":true,"134245529":true,"335559738":40}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="31" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Oversee the deployment, maintenance, and performance of IT systems, including servers, networks, cloud platforms, and approximately 600 computers.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="31" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Ensure reliable connectivity, data backup, and system monitoring across all locations.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="31" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Provide hands-on oversight of systems such as Microsoft 365, Google Workspace, EHR, HRIS, accounting/payroll platforms, Cisco switches, VoIP, and virtualization technologies.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="31" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Maintain documentation for all systems and configurations.</span><span data-ccp-props="{}"> </span></li>
</ul>
<p><span data-ccp-props="{}"> </span><strong><span data-contrast="auto">Cybersecurity & Compliance</span></strong><span data-ccp-props="{"335559739":200}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="32" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Implement cybersecurity protocols to protect sensitive donor, client, and organizational data.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="32" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Ensure compliance with privacy regulations and nonprofit data standards.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="32" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Monitor system vulnerabilities and lead timely upgrades and remediation.</span><span data-ccp-props="{}"> </span></li>
</ul>
<p><span data-ccp-props="{}"> </span><strong><span data-contrast="none"><span data-ccp-parastyle="heading 3">Leadership & </span><span data-ccp-parastyle="heading 3">Team Development</span></span></strong><span data-ccp-props="{"134245418":true,"134245529":true,"335559738":40}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="25" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Lead, develop and grow a lean team of IT professionals. </span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="25" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Foster a collaborative, inclusive culture focused on continuous learning and mission alignment.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="25" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Conduct supervision, goal setting, and performance evaluations.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="25" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Build strong relationships with organizational leaders to understand technology needs and develop responsive, efficient solutions.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
</ul>
<p><span data-ccp-props="{"201341983":0,"335559685":720,"335559739":0,"335559740":240}"> </span><strong><span data-contrast="none"><span data-ccp-parastyle="heading 3">Cross-Functional </span><span data-ccp-parastyle="heading 3">Collaboration</span></span></strong><span data-ccp-props="{"134245418":true,"134245529":true,"335559738":40}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="34" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Partner with departments including Finance, People & Culture, Clinical Services, and Operations to align technology with business needs.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="34" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Communicate complex technical information clearly and effectively to non-technical staff and leadership.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="34" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Support the rollout of new systems that improve program delivery and operational efficiency.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="34" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Participate in organizational planning and policy development, providing expert guidance on technology infrastructure and data management.</span><span data-ccp-props="{"201341983":0,"335559739":200,"335559740":240}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">Budgeting & Vendor Management</span></strong><span data-ccp-props="{"335559739":200}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="35" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Manage technology budgets with a focus on cost-efficiency and impact.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="35" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Negotiate with vendors and service providers to secure favorable terms and support.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="35" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Partner with external consultants to manage systems and ensure effective support across Aspire’s locations.</span> </li>
</ul>
<p><strong><span data-contrast="auto"><span style="text-decoration: underline;">Qualifications</span></span></strong><span style="text-decoration: underline;"><span data-ccp-props="{}"> </span></span></p>
<p><span data-ccp-props="{}"> </span><strong><span data-contrast="auto">Education & Certification</span></strong><span data-ccp-props="{}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="36" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="36" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Master’s degree in Management or Business Administration preferred.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="36" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">ITIL certification required; vendor certifications (Microsoft, VMware, Cisco, Apple) preferred.</span><span data-ccp-props="{}"> </span></li>
</ul>
<p><span data-ccp-props="{"201341983":0,"335559740":256}"> </span><strong><span data-contrast="auto">Experience</span></strong><span data-ccp-props="{"201341983":0,"335559740":256}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="27" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Minimum of 7–10 years of progressive IT leadership experience, including management of teams and enterprise systems.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="27" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Proven success in digital transformation, cloud migration and infrastructure oversight.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="27" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Experience in multi-site or nonprofit/human services environments strongly preferred.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
</ul>
<p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 3">Skills </span><span data-ccp-parastyle="heading 3">& </span><span data-ccp-parastyle="heading 3">Abilities</span></span></strong><span data-ccp-props="{"134245418":true,"134245529":true,"335559738":40}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="37" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Exceptional strategic planning, coordination, and problem-solving skills.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="37" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Strong communication and interpersonal abilities across all organizational levels.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="37" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">High initiative, sound judgment, and business acumen.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="37" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Ability to manage multiple complex projects and meet deadlines.</span> </li>
</ul>
<p>Salary range: $120k - $130k</p>
<p><strong>Employees at Aspire enjoy working with a collaborative and dedicated team that values a culture of belonging and care. We take pride in offering a comprehensive benefits package to eligible employees, including:</strong></p>
<ul>
<li><strong>Comprehensive Health, Dental, & Vision Insurance - </strong>Choose from multiple medical plans, with vision coverage included at no extra cost.</li>
<li><strong>Flexible Spending Accounts (FSA) and Health Saving Account (HSA) options - </strong>Use pre-tax dollars for medical and dependent care expenses.</li>
<li><strong>Lifestyle Spending Accounts with JOON - </strong>Monthly funds for wellness, fitness, commuting, childcare, pet care, and more.</li>
<li><strong>403(b) Retirement Plan with Employer Match - </strong>A 100% match on contributions up to 2% of your salary.</li>
<li><strong>Generous Paid Time Off - </strong>Paid sick, personal, and vacation days, plus holidays.</li>
<li><strong>Professional Growth Opportunities - </strong>Access to training, leadership and management courses, mentorship, and career advancement.</li>
<li><strong>Employer-Paid Life & Disability Insurance, Employee Assistance Program (EAP), Telehealth Services</strong> and more!</li>
</ul>
<p>If you want to join us in making a difference and positively impact the lives of others while charting your own path of development, then we at the Aspire team would love to hear from you.</p>
<p><em>Aspire Living & Learning believes it must play an active role in creating a community of employees that is diverse, inclusive and equitable. Our work benefits greatly from the contributions of people of color, people from working class backgrounds, women, LGBTQ people, and individuals with disabilities. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities. </em></p>
<p><em>#CA26</em></p>
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