Sales Operations Analyst at Workato

<div class="content-intro"><h1><span style="font-family: helvetica, arial, sans-serif;"><strong>About Workato</strong></span></h1> <p>Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit <span><a href="http://www.workato.com" target="_blank">www.workato.com</a></span></p> <h1><strong>Why join us?</strong></h1> <p><span style="font-weight: 400;">Ultimately, Workato believes in fostering a </span><strong>flexible, trust-oriented culture that empowers everyone to take full ownership of their roles</strong><span style="font-weight: 400;">. We are driven by </span><strong>innovation </strong><span style="font-weight: 400;">and looking for</span><strong> team players </strong><span style="font-weight: 400;">who want to actively build our company.&nbsp;</span></p> <p><span style="font-weight: 400;">But, we also believe in </span><strong>balancing productivity with self-care</strong><span style="font-weight: 400;">. That’s why we offer all of our employees a vibrant and dynamic work environment </span><a href="http://www.workato.com/careers"><span style="font-weight: 400;">along with a multitude of benefits</span></a><span style="font-weight: 400;"> they can enjoy inside and outside of their work lives.&nbsp;</span></p> <p><span style="font-weight: 400;">If this sounds right up your alley, please submit an application. We look forward to getting to know you!</span></p> <p><span style="font-weight: 400;">Also, feel free to check out why:</span></p> <ul> <li style="font-weight: 400;"> <p><a href="https://www.businessinsider.com/47-enterprise-startups-to-bet-your-career-on-in-2020-2019-12"><span style="font-weight: 400;">Business Insider</span></a><span style="font-weight: 400;"> named us an “enterprise startup to bet your career on”</span></p> </li> <li style="font-weight: 400;"> <p><a href="https://www.forbes.com/cloud100/#a57477b5f941"><span style="font-weight: 400;">Forbes’ Cloud 100</span></a><span style="font-weight: 400;"> recognized us as one of the top 100 private cloud companies in the world</span></p> </li> <li style="font-weight: 400;"> <p><a href="https://www2.deloitte.com/us/en/pages/technology-media-and-telecommunications/articles/fast500-winners.html"><span style="font-weight: 400;">Deloitte Tech Fast 500</span></a><span style="font-weight: 400;"> ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America</span></p> </li> <li> <p><a href="https://qz.com/work/2053446/the-best-companies-for-working-from-home/"><span style="font-weight: 400;">Quartz</span></a><span style="font-weight: 400;"> ranked us the #1 best company for remote workers</span></p> </li> </ul></div><h1><strong>Responsibilities</strong></h1> <p>We're seeking a data-driven, business-savvy Sales Operations Data Analyst to own and enhance our dashboarding ecosystem using modern BI tools. This role will empower Workato’s Sales and Revenue Operations teams with actionable insights &nbsp;that drive strategic and operational decision-making.</p> <p><span style="font-weight: 400;">In this role, y</span><span style="font-weight: 400;">ou will also be responsible to:</span></p> <ul> <li> <p>Build scalable, efficient, and easy-to-consume front-end dashboards within our BI application, Sigma Computing, that drive informed decision-making across Sales and Sales Ops teams.</p> </li> <li> <p>Support and maintain core dashboards and reports, ensuring they remain accurate, relevant, and accessible as the business evolves.</p> </li> <li> <p>Document dashboards to support self-service, troubleshooting, and long-term sustainability.</p> </li> <li> <p>Balance short-term ad hoc requests with the development of longer-term analytics solutions.</p> </li> <li> <p>Collaborate with data engineering to ensure dashboards are built on robust and future-proof data architectures.</p> </li> <li> <p>Develop working knowledge of key Sales KPIs and become a go-to resource for the team.</p> </li> <li> <p>Partner with SalesOps leaders to identify insights gaps and propose solutions that enhance sales productivity and process optimization.</p> </li> <li> <p>Work cross-functionally with product and systems teams to improve data quality and availability.</p> </li> <li> <p>Conduct exploratory analyses to uncover insights, highlight trends, and support strategic discussions.</p> </li> </ul> <h1><strong>Requirements</strong></h1> <h3><strong>Qualifications / Experience / Technical Skills</strong></h3> <ul> <li> <p>1-2 years of data analysis experience, or a recently completed degree in a relevant field (e.g. Data Science, Statistics, Business Analytics, Computer Science, or similar). Recent graduates are encouraged to apply.</p> </li> <li> <p>Some exposure to BI tools such as Sigma, Tableau, Looker, or Power BI — whether through work, internships, or coursework.</p> </li> <li> <p>Working knowledge of SQL; willingness to develop stronger data modeling skills on the job.</p> </li> <li> <p>Experience or coursework in SaaS, sales, or business operations is a plus but not required.</p> </li> <li> <p>Bachelor's degree in a relevant field, or equivalent practical experience.</p> </li> </ul> <h3><strong>Soft Skills / Personal Characteristics</strong></h3> <ul> <li> <p>Ability to communicate data clearly to non-technical stakeholders.</p> </li> <li> <p>Detail-oriented with a sense of urgency and a proactive, problem-solving mindset.</p> </li> <li> <p>Intellectually curious and eager to learn in a fast-paced environment.</p> </li> <li> <p>Strong interpersonal skills and ability to manage multiple tasks and deadlines.</p> </li> </ul> <p><strong>(REQ ID: 2687)</strong></p>