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Hawthorne Residential Partners

Leasing Consultant at Hawthorne Residential Partners

Meridian Cary - 110 Waddell Plaza - Cary, NC - 27511Full-timeProperty StaffPosted about 2 months ago
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About the Role

<p>We’re on the search for <strong>passionate, hardworking,</strong> and <strong>caring</strong> individuals who are ready to make a&nbsp; meaningful impact at our award winning apartment communities each day.&nbsp;&nbsp;</p> <p>As one of the top 50 largest multifamily management companies in the country- proudly rooted in&nbsp; the Southeast—we lead with heart and operate with purpose. Our <strong>Live It</strong> culture reflects our&nbsp; commitment to service, connection, and exceeding expectations at every turn.&nbsp;&nbsp;</p> <p>If you're looking for a place where your work truly matters – <strong>Apply Today!</strong>&nbsp;&nbsp;</p> <p><strong><span style="text-decoration: underline;">Leasing Consultant | Job Overview</span>&nbsp;</strong></p> <p>At Hawthorne, Leasing Consultants are known as<strong> Leasing &amp; Live It Specialists</strong>—the face of the&nbsp; community and ambassadors of our<strong> Live It</strong> culture. This role is all about creating standout&nbsp; experiences and meaningful connections. Whether you’re leading engaging apartment tours,&nbsp; planning resident events, or responding to daily inquiries, your goal is to ensure every prospect and&nbsp; resident leaves feeling welcomed, supported, and excited to call Hawthorne home.&nbsp;&nbsp;</p> <p><span style="text-decoration: underline;"><strong>Leasing Consultant | Job Functions</strong></span>&nbsp;</p> <p><strong>Create Exceptional First Impressions&nbsp;</strong></p> <ul> <li>Greet prospective residents with warmth and professionalism&nbsp;&nbsp;</li> <li>Conduct personalized apartment tours that highlight the lifestyle and value of the&nbsp; community&nbsp;&nbsp;</li> <li>Respond to phone, email, and web inquiries promptly and thoroughly&nbsp;&nbsp;</li> </ul> <p><strong>Drive Leasing Success&nbsp;</strong></p> <ul> <li>Convert leads to leases through follow-up, relationship-building, and deep understanding&nbsp; of resident needs&nbsp;&nbsp;</li> <li>Complete leasing applications, verifications, and new move-in paperwork accurately&nbsp; • Contribute to community occupancy and renewal goals&nbsp;&nbsp;</li> </ul> <p><strong>Foster Resident Relationships</strong>&nbsp;</p> <ul> <li>Coordinate and attend resident events and community engagement initiatives&nbsp; • Respond to resident questions and concerns with empathy and efficiency&nbsp;</li> <li>Promote a clean, welcoming environment by helping maintain office and common areas&nbsp;&nbsp;</li> </ul> <p><strong>Build Brand &amp; Community Awareness&nbsp;</strong></p> <ul> <li>Assist in marketing the property through social media and Community outreach&nbsp; • Stay informed on local market trends and competitor properties&nbsp;&nbsp;</li> </ul> <p><strong><span style="text-decoration: underline;">What Makes Someone SOAR in This Role?&nbsp;</span></strong></p> <ul> <li><strong>Positive Attitude:</strong> Enthusiastic, passionate, and driven within their day-to-day operations.</li> <li><strong>Clear Communicator</strong>: Confident in-person, over the phone, and online&nbsp;</li> <li><strong>People Service &amp; Customer-Focuse</strong>d: Daily commitment to providing excellent service by&nbsp; embracing our Live It culture of kindness, community and connection.&nbsp;&nbsp;</li> <li><strong>Persuasive:</strong> Naturally influential with a talent for connecting with people, overcoming&nbsp; objections, and inspiring prospects to choose Hawthorne as home.&nbsp;&nbsp;</li> <li><strong>Willingness to Learn</strong>: Embraces the ability to be coached on Hawthorne standard Live It&nbsp; practices ensuring our communities receive excellent support.&nbsp;&nbsp;</li> </ul> <p>&nbsp;&nbsp;</p> <p><strong><span style="text-decoration: underline;">Work Schedule:&nbsp;</span></strong></p> <p>Our leasing office is open Monday–Friday, 9:00 AM–6:00 PM, and Saturdays, 10:00 AM–4:00 PM.&nbsp; One weekday off is provided each week to maintain a 40-hour schedule.&nbsp;&nbsp;</p> <p><em>Evening and weekend availability may be required for resident events or based on the unique needs&nbsp; of the community.&nbsp;</em></p> <p><strong><span style="text-decoration: underline;">Leasing Consultant| Education, Experience, and License Qualifications </span></strong></p> <p><span style="text-decoration: underline;">Education</span>:&nbsp;</p> <ul> <li>High School or GED equivalent.&nbsp;&nbsp;</li> </ul> <p><span style="text-decoration: underline;">Experience:</span> &nbsp;</p> <ul> <li>One year of customer service experience, sales and/or apartment leasing is preferred but&nbsp; not required&nbsp;</li> </ul> <p><span style="text-decoration: underline;">Licenses &amp; Certifications:&nbsp;</span></p> <ul> <li>Valid Driver's License&nbsp;</li> <li>A Certified Apartment Leasing Professional Accreditation (CALP) is a plus&nbsp;</li> </ul> <p><span style="text-decoration: underline;"><strong>Hawthorne’s Total Rewards Package | Compensation and Benefits&nbsp;</strong></span></p> <p><span style="text-decoration: underline;">Leasing-Specific Benefits</span>: Leasing Consultants are eligible for monthly leasing and renewal&nbsp; commissions, and leasing incentive programs, in addition to their hourly compensation.&nbsp;</p> <p><span style="text-decoration: underline;">Professional Benefits</span>: <em>Leasing Consultant Today – Assistant Community Manager Tomorrow! </em>Our Career Path Program is offered to all of our employees. When you start at Hawthorne, we want&nbsp; to see you succeed and grow with us - that is why our Learning and Development team is&nbsp; committed to your career growth.&nbsp;</p> <p>&nbsp;&nbsp;</p> <p><span style="text-decoration: underline;">Personal Benefits:&nbsp;</span></p> <ul> <li>Free Dental Insurance&nbsp;</li> <li>Comprehensive and Affordable Plans for Medical and Vision Coverage&nbsp;</li> <li>Health and Wellness Incentives&nbsp;</li> <li>401k Retirement Match Program&nbsp;</li> <li>Paid Time Off- including your birthday!&nbsp;&nbsp;</li> <li>Paid Sick Time Off&nbsp;&nbsp;</li> <li>Pet Insurance Plans&nbsp;</li> <li>Paid Maternity, Paternity, and Adoption Leave Options&nbsp;</li> <li>Telehealth – Access to Doctors 24/7/365&nbsp;</li> <li>Company Paid Life Insurance&nbsp;</li> <li>Retirement Planning&nbsp;</li> </ul> <p>&nbsp;</p><div class="content-conclusion"><p><span style="font-size: 8pt;">Hawthorne is an equal opportunity employer.&nbsp;</span></p></div>

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