Data Center Operations Engineer at Colovore

<div class="content-intro"><p><span style="font-size: 12pt;"><strong><span data-contrast="auto">About the Organization</span></strong><span data-ccp-props="{}">&nbsp;</span></span></p> <p><span class="TextRun SCXW89259790 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW89259790 BCX0">Colovore</span><span class="NormalTextRun SCXW89259790 BCX0">&nbsp;is the leader in ultra-high-density, liquid-cooled AI colocation data centers for the deployment of AI inference,&nbsp;</span><span class="NormalTextRun SCXW89259790 BCX0">SuperPod</span><span class="NormalTextRun SCXW89259790 BCX0">, and AI factory applications and solutions. With facilities featuring power densities of 17-500+ kilowatts per cabinet, we are expanding quickly and building a national footprint of modern, hyper-efficient, high-density data centers to serve F500 enterprises and startups. The company was&nbsp;</span><span class="NormalTextRun SCXW89259790 BCX0">acquired</span><span class="NormalTextRun SCXW89259790 BCX0">&nbsp;by King Street in 2024, who provides real estate development&nbsp;</span><span class="NormalTextRun SCXW89259790 BCX0">expertise</span><span class="NormalTextRun SCXW89259790 BCX0">&nbsp;and secured $925 million funding to accelerate its national expansion. Join our team and play a critical role as we scale for rapid growth. You can be&nbsp;</span><span class="NormalTextRun SCXW89259790 BCX0">a game-changer</span><span class="NormalTextRun SCXW89259790 BCX0">&nbsp;at&nbsp;</span><span class="NormalTextRun SCXW89259790 BCX0">Colovore</span><span class="NormalTextRun SCXW89259790 BCX0">.</span></span><span class="EOP SCXW89259790 BCX0" data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:276}">&nbsp;</span></p></div><p><span style="font-size: 12pt;"><strong>Role Overview</strong></span></p> <p><span style="font-size: 12pt;">We’re seeking a hands-on, detail-oriented Engineer, Data Center Operations to support daily operations in a high-density, mission-critical environment. This role is responsible for performing preventative maintenance, supporting customer deployments, monitoring infrastructure systems, and ensuring uptime across electrical, mechanical, and IT equipment. The ideal candidate is technically curious, reliable, safety-focused, and eager to grow within a fast-paced operations team. You will work closely with senior engineers to maintain site performance, resolve issues, and deliver an exceptional customer experience.</span></p> <p><span style="font-size: 12pt;"><strong>Key Responsibilities</strong></span></p> <h3><span style="font-size: 12pt;"><strong>Operational Support &amp; Daily Activities</strong></span></h3> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Perform day-to-day tasks including equipment installation, racking and stacking, cabling, labeling, and facility rounds.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Execute preventative maintenance procedures and support corrective maintenance under the guidance of senior engineers.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Assist in monitoring and operating Building Management Systems (BMS), Computerized Maintenance Management Systems (CMMS), and ticketing platforms.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Follow SOPs, MOPs, and EOPs to ensure safe and consistent work execution.</span></li> </ul> <h3><span style="font-size: 12pt;"><strong>Infrastructure Monitoring &amp; Issue Resolution</strong></span></h3> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Monitor power, cooling, and IT systems to ensure stable performance and identify potential issues early.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Assist in troubleshooting electrical, mechanical, and IT infrastructure incidents.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Escalate equipment or system issues to senior engineers in a timely, concise, and accurate manner.</span></li> </ul> <h3><span style="font-size: 12pt;"><strong>Customer Support &amp; Remote Hands Services</strong></span></h3> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Provide professional and timely remote hands support, including power cycling, cable tracing, hardware swaps, and visual inspections.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Communicate clearly with customers and internal teams to ensure service requests are handled correctly.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Contribute to a positive customer experience through responsiveness, accuracy, and attention to detail.</span></li> </ul> <h3><span style="font-size: 12pt;"><strong>Documentation, Compliance &amp; Reporting</strong></span></h3> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Maintain accurate logs, checklists, and records for audits, compliance, and operational transparency.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Document changes, maintenance activities, and incidents following established processes.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Support asset tracking, inventory management, and spare parts organization.</span></li> </ul> <h3><span style="font-size: 12pt;"><strong>Cross-Functional Collaboration</strong></span></h3> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Work alongside Senior Engineers, Facilities, Engineering, and Customer Success teams to support operational readiness and continuous improvements.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Participate in project-based tasks such as new deployments, infrastructure upgrades, and capacity expansions.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Provide input on workflow improvements and safety practices.</span></li> </ul> <p><span style="font-size: 12pt;"><strong>Key Skills</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Solid understanding of electrical, mechanical, or IT infrastructure fundamentals (power distribution, cooling, cabling, server hardware).</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Ability to follow technical procedures, safety protocols, and step-by-step documentation.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Strong troubleshooting instincts and eagerness to learn complex systems in high-density environments.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Experience using or willingness to learn BMS, CMMS, monitoring platforms, and ticketing tools.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Detail-oriented approach to inspections, documentation, and compliance tasks.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Clear written and verbal communication skills for internal updates and customer interactions.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Strong teamwork mentality with the ability to take direction and collaborate effectively.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Comfortable working in fast-paced, mission-critical environments where accuracy and safety are essential.</span></li> </ul> <p><span style="font-size: 12pt;"><strong>Required Experience</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">2–4+ years of data center, critical facility, telecommunications, or related technical operations experience.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Hands-on experience with cabling, equipment installation, preventative maintenance, or infrastructure support.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Familiarity with power, cooling, and IT systems in a production environment.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Experience using ticketing systems, monitoring tools, or facility management platforms preferred.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Ability to work rotating shifts, respond to incidents, and support 24/7 operations as needed.</span></li> </ul> <p><span style="font-size: 12pt;"><strong>What Success Looks Like</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Reliable execution of daily tasks with high accuracy, professionalism, and adherence to SOPs.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Strong support for preventative and corrective maintenance resulting in reduced incidents and improved uptime.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Clear, professional communication that enhances the customer experience.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Early identification and proper escalation of issues before they impact operations.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Accurate logs, documentation, and compliance tracking with minimal rework.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Continuous skill development, growing autonomy, and expanding competence across power, cooling, and IT systems.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Effective teamwork that contributes to a safe, efficient, and high-performing site.</span></li> </ul><div class="content-conclusion"><h3 data-start="221" data-end="264"><span style="font-size: 12pt;"><strong data-start="225" data-end="264">Why You’ll Love Working at Colovore</strong></span></h3> <p data-start="266" data-end="493">At Colovore, we believe great work happens when people feel supported, trusted, and empowered. We offer a competitive and thoughtful benefits package designed to support your health, growth, and life outside of work, including:</p> <ul> <li data-start="497" data-end="573"><strong data-start="497" data-end="525">Competitive compensation</strong> with opportunities for growth and advancement</li> <li data-start="576" data-end="641"><strong data-start="576" data-end="609">Comprehensive health benefits</strong> (medical, dental, and vision)</li> <li data-start="644" data-end="731"><strong data-start="644" data-end="677">Unlimited Paid Time Off (PTO)</strong> to support flexibility, rest, and work-life balance</li> <li data-start="734" data-end="784"><strong>10 paid company holidays&nbsp;</strong>and paid sick leave</li> <li data-start="787" data-end="831"><strong data-start="787" data-end="802">401(k) plan</strong> with company participation</li> <li data-start="834" data-end="899"><strong data-start="834" data-end="876">Professional development opportunities</strong> and learning support</li> <li data-start="902" data-end="976"><strong data-start="902" data-end="938">Collaborative, inclusive culture</strong> where your work makes a real impact</li> </ul> <p data-start="978" data-end="1146">If you’re excited to build meaningful infrastructure, solve complex challenges, and grow with a team that values both performance and people, we’d love to hear from you.</p></div>