Senior Product Designer, Chat Experience at OKX

<div data-page-id="KJAjdKltmoFNngxg0tFlzdfDgkf" data-lark-html-role="root" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-doxlg8mw8LEolPlsEI6VlzfMXzb"><strong>OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.</strong></div> <div class="ace-line ace-line old-record-id-doxlgixGhNHrW8JcIte5mI5IWxc">&nbsp;</div> <h2 class="heading-2 ace-line old-record-id-doxlg1bQbwebKLUXKfLmTNRGXW3"><strong>Who We Are</strong></h2> <div class="ace-line ace-line old-record-id-doxlgbX18hLWCm7myr17kUcEL9c">At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: <em>We Before Me</em>, <em>Do the Right Thing</em>, and <em>Get Things Done</em>. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.</div> <div class="ace-line ace-line old-record-id-doxlgoIROBrNie1C3ByazhbQlTd">&nbsp;</div> <h2 class="heading-2 ace-line old-record-id-doxlgWH9tPgy8DQKtZXwn7HMgQf"><strong>About the Opportunity</strong></h2> <div class="ace-line ace-line old-record-id-doxlgCMMFtd1T4dCAj1tnyFHIhe"><em>Join our product design squads at OKX as a Senior Product Designer, Chat Experience and become a pivotal force in defining the crypto experience landscape. This role offers you a unique opportunity to craft intuitive, trustworthy, and aesthetically appealing user experiences that set the standard in the rapidly evolving crypto industry. Your work will not only shape customer-facing designs that meet the needs of a global audience but also drive business-facing design practices that underpin strategic decisions and product development. Collaborating with an interdisciplinary team of product managers, engineers, and other key stakeholders, you will lead the charge in transforming ideas into design-driven solutions that resonate with users globally. </em></div> <div class="ace-line ace-line old-record-id-doxlgMo2oNzHyPeNWHaGXHc3i9c">&nbsp;</div> <h2 class="heading-2 ace-line old-record-id-doxlgHJsmFjsI6j32TdOOI1srnb"><strong>What You’ll Be Doing</strong></h2> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-NIhCd7LRFoAuTxxmtMXlqze8gue" data-list="bullet"> <div>Drive experience innovation on socially-driven and interaction-heavy feature, elevating user experience and foster meaningful connections—ultimately boosting user adoption and engagement.</div> </li> <li class="ace-line ace-line old-record-id-Qk4Yd2QTCo3MLpxGZAulGf6Yg1f" data-list="bullet"> <div>Partner closely with product managers, researchers, and engineers to define core problems and deliver user-centered design solutions—taking them from concept to polished execution.</div> </li> <li class="ace-line ace-line old-record-id-doxlgwSO74Qg1SOcfn0KlLy6idh" data-list="bullet"> <div>Contribute to the product development process with wireframes, user flows, journey maps, high-fidelity mockups, interactive prototypes, and evaluative research</div> </li> <li class="ace-line ace-line old-record-id-doxlg7GaqSFD9vopv09ihAeSiTf" data-list="bullet"> <div>Collaborate closely with UX Research, UX Writing, Brand, and Product leadership to shape the overall design vision of your area of ownership</div> </li> <li class="ace-line ace-line old-record-id-doxlgcep8jw64PZqV1o2vPNGlMU" data-list="bullet"> <div>Consistently elevate the quality of the design by soliciting feedback from peers and stakeholders through formal Design Reviews, presentations and by facilitating design thinking workshops</div> </li> </ul> <h2 class="heading-2 ace-line old-record-id-doxlgqvdudq9PpEDplNYcLfZFOX"><strong>What We Look For In You</strong></h2> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-X6Yjdxi0Ko7EOaxixgBl35YGgdf" data-list="bullet">Experience in designing visually or engaging consumer-facing chat experience or instant messaging platform/features.</li> <li class="ace-line ace-line old-record-id-X6Yjdxi0Ko7EOaxixgBl35YGgdf" data-list="bullet"> <div>A strong sense of ownership and a growth mindset—you take initiative, stay curious, and continuously push your craft forward.</div> </li> <li>Experience designing for chat, social, or user-to-user interaction features.</li> <li class="ace-line ace-line old-record-id-EVRLdXLgeoQg6cxaSHoldgiGgHg" data-list="bullet"> <div>Deep expertise in visual and user interface design, with a sharp eye for detail and a passion for delivering pixel-perfect experiences.</div> </li> <li class="ace-line ace-line old-record-id-BH8GdjuQUoh4CcxpY6JlGtaAgEd" data-list="bullet"> <div>A champion of innovation who brings fresh ideas to the table and solves problems with creativity and clarity.</div> </li> <li class="ace-line ace-line old-record-id-TwbBd3ORuosZnSx5pZjlU5FXgKg" data-list="bullet"> <div>Strong critical thinking and design judgment—you can zoom in on micro-interactions and zoom out to shape holistic user journeys.</div> </li> <li class="ace-line ace-line old-record-id-Lyk9dsAe4oQ0a7xsdwHlsve6gCc" data-list="bullet"> <div>3+ years of experience collaborating within cross-functional teams at a tech company, shipping end-to-end design solutions that make an impact.</div> </li> <li class="ace-line ace-line old-record-id-doxlgRALy56Hg8TzWO3eOG4vUNf" data-list="bullet"> <div>Strong communication skills with a proven ability to articulate ideas and advocate for design decisions.</div> </li> </ul> <div class="ace-line ace-line old-record-id-doxlgj0exXh930FPujHdIEwcc2d">&nbsp;</div> <h2 class="heading-2 ace-line old-record-id-doxlgjja9tcKFq2QyKA2jVp1BeR"><strong>Nice to Haves</strong></h2> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-HBFjdpMOvouGSix8dD8l3ZbWgng" data-list="bullet"> <div>Prototyping skills to bring ideas to life and communicate transitions or microinteractions.</div> </li> <li class="ace-line ace-line old-record-id-T6SQd6lBOoY3ZOxfzPZl3z7cglb" data-list="bullet"> <div>Familiarity with design systems and the ability to scale visual consistency across platforms.</div> </li> <li class="ace-line ace-line old-record-id-GLQadDcHxoeWJQx7ePXl7Y4Agvc" data-list="bullet"> <div>Exposure to data-informed design—comfortable interpreting user insights, behavioral data, or A/B test results.</div> </li> <li class="ace-line ace-line old-record-id-LE63dvq5goM4G9xZM0TlMo53gQg" data-list="bullet"> <div>Experience working across time zones with distributed teams—you know how to stay aligned and communicate with clarity.</div> </li> <li class="ace-line ace-line old-record-id-WTXHdjbjWo78jNxIr6AlJvYIg0d" data-list="bullet"> <div>A Bachelor or Masters in Fine Arts in Graphic/Visual Design, Visual Communication, or a related design discipline.</div> </li> </ul> <h2 class="heading-2 ace-line old-record-id-doxlgcIaLytK6imx58pCOFnND2e"><strong>Perks &amp; Benefits</strong></h2> <div class="ace-line ace-line old-record-id-doxlgODrMsF90x9tB2omdBQq6Te"> <ul> <li>Competitive total compensation package</li> <li>L&amp;D programs and Education subsidy for employees' growth and development</li> <li>Various team building programs and company events</li> <li>Wellness and meal allowances</li> <li>Comprehensive healthcare schemes for employees and dependants</li> <li>More that we love to tell you along the process!</li> </ul> </div> </div><div class="content-conclusion"><div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only"><span class="text-only" data-eleid="6">Notice:<br></span></span></span> <div data-lark-html-role="root"><span class="text-only" data-eleid="26"><span class="text-only">All official </span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only"> vacancies are published on this website.</span></span> <span class="text-only" data-eleid="28"><span class="text-only">While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. </span></span><strong><span class="text-only" data-eleid="29"><span class="text-only">If in doubt, please apply directly through our official careers website.</span></span></strong></div> </div> <div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only">Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to&nbsp;</span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only">'s </span></span><a class="link rich-text-anchor __anchor-intercept-flag__ text-content-link" href="https://www.okx.com/en-eu/help/okx-candidate-privacy-notice" target="_blank" data-eleid="19" data-lark-is-custom="true" data-lark-link="true">Candidate Privacy Notice</a><span class="text-only" data-eleid="20"><span class="text-only">.</span></span></div></div>