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IT Support Coordinator (Full-Time, 1.0/Days) at Hospice of Central PA
Harrisburg, PAFull-timeInformation TechnologyPosted about 1 month ago
Apply with PipelineAbout the Role
<p style="margin-bottom: 0px; margin-top: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold;">Your Career at Hospice…</span></p>
<p style="margin-bottom: 0px; margin-top: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> </span></p>
<p style="margin-bottom: 0px; margin-top: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Hospice of Central PA provides quality care to thousands of patients and families every year so they can live better at end of life. We are able to support hundreds of individuals in our community each day because of our incredible staff. Whether in a clinical role or supporting the organization behind the scenes, your career at Hospice of Central PA makes a meaningful difference to patients and families.</span></p>
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<p style="margin-bottom: 0px; margin-top: 0px;"><span style="text-decoration: underline;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>IT Support Coordinator</strong></span></span></p>
<p style="margin-bottom: 0px; margin-top: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="color: #222222;">Full Time (80hrs. per biweekly pay period)</span></span></p>
<p style="margin-bottom: 0px; margin-top: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="color: #222222;">8am - 5pm, in person position</span></span></p>
<p style="margin-bottom: 0px; margin-top: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="color: #222222;">This role does requires travel to the Lancaster office 1 day per week. </span></span></p>
<p style="margin-bottom: 0px; margin-top: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="color: #222222;">Training/Orientation- will mostly be at Lancaster office</span></span></p>
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<p style="margin-bottom: 0px; margin-top: 0px;"><span style="text-decoration: underline; font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Essential Functions</strong></span></p>
<p style="margin-bottom: 0px; margin-top: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Organizes, documents, and prioritizes all incoming IT support requests.</span></p>
<p style="margin-bottom: 0px; margin-top: 0px;"><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Troubleshoots organization information systems problems and supports end-users, with a specific focus on Suncoast Solutions and Microsoft Windows.</span></p>
<p style="margin-bottom: 0px; margin-top: 0px;"><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Collaborates with other I.T. department staff for advanced support issues.</span></p>
<p style="margin-bottom: 0px; margin-top: 0px;"><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Communicates with software vendors regarding enhancements and unresolved issues.</span></p>
<p style="margin-bottom: 0px; margin-top: 0px;"><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Assists with routine maintenance and monitoring functions of software applications.</span></p>
<p style="margin-bottom: 0px; margin-top: 0px;"><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Assists other staff in the Information Technology Department with routine functions and special projects. </span></p>
<p style="margin-bottom: 0px; margin-top: 0px;"><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Works with the department in developing recommendations to improve and enhance organization’s overall utilization of technology. Assist in implementing enhancements and solutions where appropriate.</span></p>
<p style="margin-bottom: 0px; margin-top: 0px;"><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Troubleshoots and performs minor repairs on hardware.</span></p>
<p style="margin-bottom: 0px; margin-top: 0px;"><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Assists in deploying and staging smartphones, desktops and laptops.</span></p>
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<p style="margin-bottom: 0px; margin-top: 0px;"><span style="text-decoration: underline; font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-weight: bold;">Qualifications</span></span></p>
<p style="margin-bottom: 0px; margin-top: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">High school graduate or GED required</span></p>
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<p style="margin-bottom: 0px; margin-top: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Working knowledge of Windows Operating systems and office productivity software required. </span></p>
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<p style="margin-bottom: 0px; margin-top: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold;">We offer a full range of benefits including:</span></p>
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<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Health Insurance *</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Dental and Vision Insurance ^</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Short and Long Term Disability- Employer Paid *</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Life Insurance/Accidental Death & Dismemberment (AD&D) - Employer Paid *</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Flexible Spending Account (FSA) ^</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">401(k) and Roth 401(k) retirement plan with company match</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Paid Holidays ^</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Paid Time off (PTO) ^</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Shift Differentials</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Employee Assistance Program (EAP)</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Tuition Reimbursement Program ^</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Free Flu Shots</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Mileage reimbursement</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Educational Opportunities</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">AAA Membership – Employer Paid ^</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Chair Massages – Employer Paid</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Fresh Fruit during the summer</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Semi-Annual “All Staff” meetings</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Fun, employer-sponsored activities and recognition events</span></li>
</ul>
<p style="margin-bottom: 0px; margin-top: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">* Must work a minimum of 64 hours per two-week pay period</span></p>
<p style="margin-bottom: 0px; margin-top: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">^ Must work a minimum of 40 hours per two week pay period</span></p>
<p style="margin-bottom: 0px; margin-top: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> </span></p>
<p style="margin-bottom: 0px; margin-top: 0px;"> </p>
<p style="margin-bottom: 0px; margin-top: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Must be vaccinated for influenza or be granted a religious/medical exemption. </span></p>
<p style="margin-bottom: 0px; margin-top: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">EOE</span></p>
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<p><strong>Privacy Notice: CCPA & GDPR Compliance</strong></p>
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<p>We value your privacy and comply with the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR). As a part of the job application process, we may collect your name, address, email, phone number, resume, cover letter, websites, social media, education, age, citizenship status, work history, criminal history, and/or professional license status. We will not sell your information. Under the CCPA (for California residents), you have the right to know and delete your personal information with us. If you are a resident of the European Economic Area (EEA), you have the right to access, rectify, erase, restrict the processing of, receive a copy of, or object to the processing any information we collect. To exercise your rights under GDPR, please contact us.</p>
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