Consumer Sales Operations Lead at SpaceX

<div class="content-intro"><p>SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of&nbsp;enabling human life on Mars.</p></div><p><strong>CONSUMER SALES OPERATIONS LEAD</strong></p> <p><strong>RESPONSIBILITIES:</strong></p> <ul> <li>Own end-to-end sales operations for channel partners, driving revenue improvements and scaling Starlink’s go-to-market efforts in US/CA</li> <li>Lead the rollout of new purchasing models, product offerings, and go-to-market initiatives across channel partners</li> <li>Build and maintain sales dashboards, KPIs, and reporting infrastructure using SQL, Power BI, and other tools to provide actionable insights to leadership</li> <li>Analyze sales data to develop strategic insights on channel performance, customer acquisition, and retention</li> <li>Design and improve sales processes, including lead routing, deal management, forecasting, and pipeline hygiene</li> <li>Partner closely with Business Development, Finance, Supply &amp; Operations Planning, and Logistics teams to optimize order management, delivery timelines, and inventory planning</li> </ul> <p><strong>BASIC QUALIFICATIONS:</strong></p> <ul> <li>Bachelor's degree in engineering or business; OR high school diploma or equivalency certificate and 2+ years of professional experience</li> <li>2+ years of project management, sales operations, or consulting experience; OR 2+ years of experience in a customer-facing role</li> </ul> <p><strong>PREFERRED SKILLS AND EXPERIENCE:</strong></p> <ul> <li>Strong proficiency with SQL and data visualization tools (Power BI or similar)</li> <li>Knowledge or experience in retail, telecommunications, or consumer electronics sales operations</li> <li>Experience with inventory management and supply planning in a manufacturing or hardware environment</li> <li>Demonstrated ability to operationalize new processes, tools, or purchasing models</li> <li>Excellent communication skills and ability to influence stakeholders</li> <li>Track record of delivering results; experience driving measurable revenue or efficiency impact</li> </ul> <p><strong>ADDITIONAL REQUIREMENTS:</strong></p> <ul> <li>Must be available to work extended hours and/or weekends as needed to support critical milestones or operations shifts</li> <li>Availability and willingness to travel as needed to customer sites/meetings</li> </ul><div class="content-conclusion"><p><strong>ITAR REQUIREMENTS:</strong></p> <ul> <li>To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR <a href="https://www.pmddtc.state.gov/?id=ddtc_kb_article_page&amp;sys_id=24d528fddbfc930044f9ff621f961987">here</a>. &nbsp;</li> </ul> <p>SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.</p> <p>Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to&nbsp;<a href="mailto:[email protected]">[email protected]</a><em>.&nbsp;</em></p></div>