Senior IT Administrator at Vay

<div class="content-intro"><p>Ever imagined saying, “I helped launch the future of transportation”?</p> <p>We’re rewriting the rules of urban mobility. At Vay, customers tap a button and a car arrives - with no one inside - powered by our world-first Remote Driving technology on real public streets.</p> <p>We’re live in Las Vegas and scaling fast, powered by a strategic investment of up to $410 million from <a href="https://www.grab.com/sg/">Grab</a>. Our mission is simple: replace private car ownership with a faster, cleaner, door-to-door mobility model. If you want to build something real, visible, and genuinely transformative, you’ll feel right at home here.</p> <p><strong>Curious to experience Vay yourself? Use the code <em data-start="289" data-end="303">VAYCANDIDATE</em> for $10 off your first trip in Las Vegas! Download the "Vay" app from the Apple or Google Play store &amp; off you go!&nbsp;</strong></p> <h4><strong>What’s happening at Vay</strong></h4> <ul> <li>First to roll out vehicles in both Europe and the USA on public roads without a human being inside &amp; currently the 2nd largest commercial, driverless car fleet in the Western World.</li> <li>We've partnered with <a href="https://kodiak.ai/">Kodiak</a> to bring remote-driving technology to autonomous trucks in the US, showcasing our ability to integrate our system into heavy-duty commercial vehicles and expand the applications of our tech across the US.</li> <li>We’ve completed 10’s of thousands of trips so far and are busy multiplying our Las Vegas fleet just to meet demand!</li> <li><strong>...And soon we’ll be expanding across the US &amp; Europe 🚀</strong></li> </ul></div><h2><em><strong>Why this role is exciting<br></strong></em></h2> <p>As a <strong data-start="66" data-end="93">Senior IT Administrator</strong>, you’ll play a central role in keeping Vay’s internal systems running smoothly across all departments, from legal to engineering. This is a highly autonomous position where you’ll own critical tools and services that directly enable company-wide productivity. We’re hiring to replace a key team member, making this a high-impact opportunity to step in and shape IT operations during a growth phase. You’ll collaborate with a diverse, high-performing team while supporting cutting-edge mobility technology.</p> <h2><em><strong>What you’ll be driving</strong></em></h2> <p data-start="670" data-end="823">In this role, you’ll ensure seamless IT operations across the US organization while improving efficiency through automation and strong systems management.</p> <ul data-start="824" data-end="1357"> <li data-section-id="wx56l0" data-start="824" data-end="906">Install, configure, and maintain hardware and software across the organization</li> <li data-section-id="6nbc9v" data-start="907" data-end="969">Manage internal network services and core technology tools</li> <li data-section-id="13a7zux" data-start="970" data-end="1049">Administer user accounts, including Google Workspace and Atlassian products</li> <li data-section-id="1l9i26z" data-start="1050" data-end="1129">Automate internal IT processes to improve efficiency and reduce manual work</li> <li data-section-id="rjdw49" data-start="1130" data-end="1225">Provide helpdesk support, resolving issues related to applications, services, and equipment</li> <li data-section-id="rscxa6" data-start="1226" data-end="1357">Maintain and improve internal IT documentation and policies for clarity and accessibility</li> </ul> <h2><em><strong>What are we looking for</strong></em></h2> <p data-start="1389" data-end="1529">We’re looking for a hands-on IT professional with strong troubleshooting skills who thrives in a fast-paced, cross-functional environment.</p> <ul data-start="1530" data-end="2094"> <li data-section-id="o6ifaq" data-start="1530" data-end="1596">3–7 years of experience in IT administration or helpdesk roles</li> <li data-section-id="1m470hx" data-start="1597" data-end="1669">Experience managing Google Workspace and Atlassian (Jira/Confluence)</li> <li data-section-id="6mjdr3" data-start="1670" data-end="1721">Proficiency in Windows and macOS administration</li> <li data-section-id="14tsfdw" data-start="1722" data-end="1776">Strong problem-solving and troubleshooting mindset</li> <li data-section-id="171jel2" data-start="1777" data-end="1852">Excellent communication skills across technical and non-technical teams</li> <li data-section-id="y8oyij" data-start="1853" data-end="1912">Experience automating processes or improving IT tooling</li> <li data-section-id="8l6b0h" data-start="2002" data-end="2094">Scripting or programming experience, nice to have&nbsp;</li> </ul> <h2><em><strong>Why choose Vay</strong></em></h2> <p>💪A global team of smart, motivated people from 30+ countries who love tackling hard problems and turning bold ideas into reality.</p> <p>🌍 Huge scope for impact in a fast paced environment</p> <p>💰 ESOP stock options: A stake in Vay’s future - not just a salary.</p> <p>🌴 Unlimited Paid Vacation Days</p> <p>🎫 401(k) programme</p> <p>🏥 Health, Dental &amp; Vision Insurance&nbsp;</p> <p>🚗 All Vay team members receive 30% off their Vay rides</p> <p>🏋️‍♂️ Wellness Hub free gym access &amp; wellness app subscriptions</p> <p>🛍️ Exclusive external discounts</p> <p>✈️ Relocation financial assistance when relocating to Las Vegas&nbsp;</p> <p>🎊 Regular team events throughout the year</p> <p>&nbsp;</p><div class="content-conclusion"><p class="p1">For more information on Vay’s physical demands, working environments and safety requirements, you can review this&nbsp;<a href="https://docs.google.com/document/d/1swEohclBwsOgx37G4NHE2szYCA6avS_aQX_WSJ7Ih8k/edit?tab=t.0#heading=h.6dlrur2mwcd9">link</a>. We’ll also cover anything specific to this role during the first interview.</p> <p class="p1">We’d love to stay connected for future opportunities, so feel free to include your LinkedIn profile when you apply.</p> <p class="p1">We welcome applications from all backgrounds and experiences. If you’re excited about shaping something truly groundbreaking, we’d be happy to hear from you.</p> <h4 class="job-modal__content-heading">&nbsp;</h4></div>