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Senior Cloud DBA, Actimize at NICE

India - PuneFull-timeActimize - PremierPosted 23 days ago

About the Role

<div class="content-intro"><p>At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.</p></div><p><span style="font-family: arial, helvetica, sans-serif;"><strong>So, what’s the role all about?</strong></span></p> <p><span class="TextRun SCXW193795916 BCX8" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW193795916 BCX8">Join our Cloud Operations team to provide 24/7 mission-critical support for our global customer environments. As a Senior Cloud DBA, you will design, automate, and&nbsp;</span><span class="NormalTextRun SCXW193795916 BCX8">optimize</span><span class="NormalTextRun SCXW193795916 BCX8">&nbsp;our distributed database architecture,&nbsp;</span><span class="NormalTextRun SCXW193795916 BCX8">leveraging</span><span class="NormalTextRun SCXW193795916 BCX8"> </span><span class="NormalTextRun SCXW193795916 BCX8">MySQL,&nbsp;</span><span class="NormalTextRun SCXW193795916 BCX8">Postgres,&nbsp;</span><span class="NormalTextRun SCXW193795916 BCX8">MongoDB</span><span class="NormalTextRun SCXW193795916 BCX8">&nbsp;and&nbsp;</span><span class="NormalTextRun SCXW193795916 BCX8">Amazon RDS</span><span class="NormalTextRun SCXW193795916 BCX8">. You will play a pivotal role in ensuring&nbsp;</span><span class="NormalTextRun SCXW193795916 BCX8">high</span><span class="NormalTextRun SCXW193795916 BCX8">&nbsp;</span><span class="NormalTextRun SCXW193795916 BCX8">availab</span><span class="NormalTextRun SCXW193795916 BCX8">ility</span><span class="NormalTextRun SCXW193795916 BCX8">, scaling infrastructure through automation, and collaborating with Engineering to evolve our data models</span><span class="NormalTextRun SCXW193795916 BCX8">,&nbsp;</span><span class="NormalTextRun SCXW193795916 BCX8">support application&nbsp;</span><span class="NormalTextRun SCXW193795916 BCX8">development</span><span class="NormalTextRun SCXW193795916 BCX8">&nbsp;and data analytics</span><span class="NormalTextRun SCXW193795916 BCX8">. </span><span class="NormalTextRun SCXW193795916 BCX8">You will also&nbsp;</span><span class="NormalTextRun SCXW193795916 BCX8">be responsible for</span><span class="NormalTextRun SCXW193795916 BCX8"> performing security and maintenance releases.</span></span></p> <p><span style="font-family: arial, helvetica, sans-serif;"><strong>How will you make an impact?</strong> &nbsp;</span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="auto">Database Engineering</span></strong><span data-contrast="auto">: Design and implement high-availability database architectures&nbsp;using MySQL and&nbsp;across Multi-AZ environments using </span><strong><span data-contrast="auto">Amazon RDS</span></strong><span data-contrast="auto"> (PostgreSQL) and </span><strong><span data-contrast="auto">MongoDB</span></strong><span data-contrast="auto">.</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="2" data-aria-level="1"><strong><span data-contrast="auto">Operational Excellence</span></strong><span data-contrast="auto">: Manage database replication, automated backups, and disaster recovery (DR) protocols to meet strict </span><strong><span data-contrast="auto">RPO/RTO</span></strong><span data-contrast="auto"> targets.</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="auto">Performance Optimization</span></strong><span data-contrast="auto">: Use </span><strong><span data-contrast="auto">Amazon CloudWatch</span></strong><span data-contrast="auto"> and </span><strong><span data-contrast="auto">Enhanced Monitoring</span></strong><span data-contrast="auto"> and other tools&nbsp;to tune query performance, memory allocation, and I/O throughput.</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="2" data-aria-level="1"><strong><span data-contrast="auto">Automation &amp;&nbsp;IaC</span></strong><span data-contrast="auto">: Develop automation scripts using the </span><strong><span data-contrast="auto">AWS CLI</span></strong><span data-contrast="auto">, </span><strong><span data-contrast="auto">Python</span></strong><span data-contrast="auto">, or </span><strong><span data-contrast="auto">Bash</span></strong><span data-contrast="auto">, and manage infrastructure using </span><strong><span data-contrast="auto">Terraform</span></strong><span data-contrast="auto">.&nbsp;Knowledge of using Salt for configuration management is&nbsp;huge&nbsp;plus.</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="3" data-aria-level="1"><strong><span data-contrast="auto">Security &amp; Compliance</span></strong><span data-contrast="auto">: Implement fine-grained access control and ensure data protection with </span><strong><span data-contrast="auto">AWS KMS</span></strong><span data-contrast="auto"> encryption at rest and in transit.</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="4" data-aria-level="1"><strong><span data-contrast="auto">On-Call&nbsp;rotation</span></strong><span data-contrast="auto">: Act as a primary escalation point for critical production incidents&nbsp;involving databases&nbsp;within a rotating 24/7 on-call schedule. </span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif;"><strong>Have you got what it takes?</strong> &nbsp;</span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="auto">Experience</span></strong><span data-contrast="auto">: 5–8 years of hands-on experience managing production </span><strong><span data-contrast="auto">MySQL</span></strong><span data-contrast="auto">, </span><strong><span data-contrast="auto">PostgreSQL</span></strong><span data-contrast="auto">, and </span><strong><span data-contrast="auto">MongoDB</span></strong><span data-contrast="auto">.&nbsp;Proficiency&nbsp;in these databases is essential.</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="2" data-aria-level="1"><strong><span data-contrast="auto">Infrastructure as Code</span></strong><span data-contrast="auto">: Proven experience using code</span><strong><span data-contrast="auto">&nbsp;</span></strong><span data-contrast="auto">to provision and manage database resources.</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="3" data-aria-level="1"><strong><span data-contrast="auto">Scripting &amp; Tooling</span></strong><span data-contrast="auto">:&nbsp;Expert level skill of using SQL query language.&nbsp;Fluency in </span><strong><span data-contrast="auto">Python</span></strong><span data-contrast="auto"> or </span><strong><span data-contrast="auto">Bash</span></strong><span data-contrast="auto"> for automating routine maintenance and operational tasks.</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Designing and implementing high-availability database features,&nbsp;utilizing&nbsp;various replication and disaster recovery methodologies.</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Backup and restore databases and keep these backups tested for recovery state.</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto">Defining and implementing database management tools across&nbsp;entire&nbsp;database platform to ensure database performance and stability is maximized across the entire organization.</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="7" data-aria-level="1"><span data-contrast="auto">Implementing database schema changes in live production environment requiring minimal downtime and zero performance impact.</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="8" data-aria-level="1"><span data-contrast="auto">Scaling up and out databases to meet the needs of increased storage and computing capacity.</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="9" data-aria-level="1"><span data-contrast="auto">Management of Big&nbsp;data.</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="10" data-aria-level="1"><span data-contrast="auto">Familiarity with DDL, DML, NoSQL.</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="11" data-aria-level="1"><span data-contrast="auto">Seeking&nbsp;to improve&nbsp;performance,&nbsp;memory&nbsp;and I/O.</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="12" data-aria-level="1"><strong><span data-contrast="auto">Linux/Unix Expertise</span></strong><span data-contrast="auto">: Advanced knowledge of Linux/Unix internals and OS-level performance tuning for instances running on </span><strong><span data-contrast="auto">Amazon EC2</span></strong><span data-contrast="auto">.</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="13" data-aria-level="1"><strong><span data-contrast="auto">Education</span></strong><span data-contrast="auto">: BS in Computer Science, Information Technology, or equivalent professional experience. </span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">Preferred AWS Certifications</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="auto">AWS Certified Data Engineer – Associate</span></strong><span data-contrast="auto"> (Focuses on RDS).</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="2" data-aria-level="1"><strong><span data-contrast="auto">AWS Certified Solutions Architect – Professional</span></strong><span data-contrast="auto"> (Focuses on complex multi-tier architectures).</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="3" data-aria-level="1"><strong><span data-contrast="auto">AWS Certified DevOps Engineer – Professional</span></strong><span data-contrast="auto"> (Focuses on automation and operational alchemy). </span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif;"><strong>What’s in it for you?</strong> &nbsp;</span></p> <p><span style="font-family: arial, helvetica, sans-serif;">Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! &nbsp;</span></p> <p><span style="font-family: arial, helvetica, sans-serif;"><strong>Enjoy NiCE-FLEX! </strong> &nbsp;</span></p> <p><span style="font-family: arial, helvetica, sans-serif;">At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. &nbsp;</span></p> <p><span style="font-family: arial, helvetica, sans-serif;"><strong>Requisition ID: </strong>10319</span><br><span style="font-family: arial, helvetica, sans-serif;"><strong>Reporting into: </strong>Director, Cloud Operations</span><br><span style="font-family: arial, helvetica, sans-serif;"><strong>Role Type: </strong>Individual Contributor</span></p><div class="content-conclusion"><p><em><strong>About NiCE </strong></em></p> <p><em>NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. </em></p> <p><em>Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. </em></p> <p><em>NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.</em></p> <p>&nbsp;</p></div>