Software Engineer (Jira) at AvePoint

<p><strong>Summary:</strong></p> <ul> <li>Jira Software Engineer with deep expertise in Jira software engineering to administer and enhance Jira Cloud environment.</li> <li>This role will focus on improving workflows, building automation, and optimizing Jira configurations to support efficient project tracking and collaboration.</li> <li>Strong scripting skills, hands-on experience with Jira automation, and a deep understanding of how to leverage Jira Cloud capabilities to meet organizational needs.</li> </ul> <p><strong>Key Responsibilities:</strong></p> <ul> <li>Administer and maintain Jira Cloud, including user management, permissions, and project configurations.</li> <li>Design, implement, and optimize Jira workflows, custom fields, screens, and schemes to align with business processes.</li> <li>Build and maintain automation rules using Jira Automation, scripting, and REST APIs to streamline operations and reduce manual effort.</li> <li>Develop and manage integrations between Jira and other enterprise tools (e.g., Confluence, GitHub, ServiceNow).</li> <li>Collaborate with stakeholders to gather requirements and translate them into scalable Jira solutions.</li> <li>Monitor system performance, troubleshoot issues, and ensure data integrity across Jira projects.</li> <li>Document configurations, automation scripts, and best practices for long-term maintainability.</li> <li>Provide training and support to users, ensuring effective adoption of Jira features and workflows.</li> </ul> <p><strong>Skillset (Must have)</strong></p> <ul> <li>Possess a degree in Computer Science, STEM, or related field.</li> <li>At least 3 years of hands-on experience administering Jira Cloud in a production environment.</li> <li>Strong proficiency in scripting languages (e.g. Python, JavaScript) for automation and integration.</li> <li>Proven experience in building Jira automation rules and using REST APIs and webhooks for custom integrations.</li> <li>Possess solid understanding of Jira workflow design, permission schemes, issue types, and project templates.</li> <li>Familiarity with CI/CD principles and version control systems (e.g. Git).</li> <li>Familiarity with software development life cycle.</li> <li>Familiarity with AWS (or GPC) is highly desirable.</li> <li>Exposure to enterprise IT environments and security/compliance frameworks.</li> <li>Excellent analytical, problem-solving, and communication skills.</li> </ul><div class="content-conclusion"><p><span data-teams="true"><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak">Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our <a id="menur12n" class="fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn" href="https://www.avepoint.com/company/privacy-notice" target="_blank">Privacy Notice</a>.</span></span></p></div>