Engineering Manager at Five9

<div class="content-intro"><p><img src="https://www.five9.com/sites/default/files/2025-02/five9-logo.svg" alt="" width="100" style="max-width: 100%;"></p> <p>Join us in bringing joy to customer experience. &nbsp;Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. &nbsp;&nbsp;</p> <p>Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.&nbsp;</p></div><p><span data-contrast="auto">As part of the Outbound Campaigns team, you will be working on breaking down a monolith and building Five9’s next generation, cutting-edge Modern microservices platform. An ideal candidate for us is an experienced engineering manager who has strong background in software development combined with proven leadership skills to mentor and grow high-performing engineering teams. This team is focused on building high performance scalable microservices with test driven development mindset.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></p> <p>&nbsp;<br><strong><span data-contrast="none">Key Responsibilities:</span></strong><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></p> <ul> <li><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Be part of the Outbound Campaigns Team, focused on building the next generation&nbsp;</span><span data-ccp-parastyle="Body Text">outbound&nbsp;</span><span data-ccp-parastyle="Body Text">campaigns management features in the</span><span data-ccp-parastyle="Body Text">&nbsp;public</span><span data-ccp-parastyle="Body Text">&nbsp;multi-cloud and hybrid-cloud solutions.</span></span><span data-ccp-props="{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:0}">&nbsp;</span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Lead, mentor, and develop a team of engineers, fostering a culture of collaboration and innovation.</span></span><span data-ccp-props="{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:0}">&nbsp;</span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Oversee the design, development, and execution of engineering projects, ensuring quality, timelines, and budget compliance.</span></span><span data-ccp-props="{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:0}">&nbsp;</span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="Body Text">Provide technical guidance and mentorship to engineers</span><span data-ccp-parastyle="Body Text">&nbsp;on the team</span></span><span data-ccp-props="{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:0}">&nbsp;</span></li> <li><span data-contrast="auto">Conduct code reviews and ensure high code quality and standards adherence</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></li> <li><span data-contrast="auto">Identify&nbsp;technical debt and propose and implement solutions for improvement</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></li> <li><span data-contrast="auto">Stay updated on emerging technologies and best practices in software engineering</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></li> <li><span data-contrast="auto">Collaborate with cross-functional teams like Product, Quality,&nbsp;Ops&nbsp;and other development teams to drive technical initiatives&nbsp;forward</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></li> <li><span data-contrast="auto">Conduct performance evaluations, set career development goals, and support professional growth for team members.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></li> </ul> <p><span data-ccp-props="{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559737&quot;:360,&quot;335559739&quot;:0}">&nbsp;</span></p> <p><strong><span data-contrast="auto">Requirements:</span></strong><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Bachelor's degree in Computer Science, Engineering, or related field (Master's&nbsp;degree preferred)</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></li> <li><span data-contrast="auto">12 + years of experience&nbsp;in&nbsp;</span><span data-contrast="auto">designing and developing distributed, and scalable systems,&nbsp;</span><span data-contrast="auto">with at least 3 years in a leadership or management role</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:720,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259,&quot;335559991&quot;:360}">&nbsp;</span></li> <li><span data-contrast="auto">Experience in&nbsp;breaking down monoliths into microservices&nbsp;with an emphasis on resiliency</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:720,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259,&quot;335559991&quot;:360}">&nbsp;</span></li> <li><span data-contrast="auto">Proven experience managing and scaling engineering teams.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></li> <li><span data-contrast="auto">Excellent problem-solving, communication, and leadership skills.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:360,&quot;335559739&quot;:360,&quot;335559740&quot;:240}">&nbsp;</span></li> <li><span data-contrast="auto">Familiarity with Agile methodologies, DevOps practices, and modern engineering workflows.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></li> <li><span data-contrast="auto">Experience working with cloud platforms, CI/CD pipelines, and scalable architectures is a plus</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:360,&quot;335559739&quot;:360,&quot;335559740&quot;:240}">&nbsp;</span></li> <li><span data-contrast="auto">Strong problem-solving skills and ability to think strategically</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></li> <li><span data-contrast="auto">Excellent communication and collaboration skills</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></li> <li><span data-contrast="auto">Ability to thrive in a fast-paced and dynamic environment</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></li> <li><span data-contrast="auto">You understand what it takes to run mission critical software in production</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></li> </ul> <p>&nbsp;</p> <p><strong>Benefits:</strong></p> <ul> <li>Five9 Shares</li> <li>Bonus Scheme</li> <li>10% Flexi Benefit</li> <li>Meal Allowance</li> <li>Medical Insurance</li> <li>Life Insurance&nbsp;</li> <li>25 day Annual Leave + Public Holidays</li> </ul> <p>&nbsp;</p><div class="content-conclusion"><p><span data-contrast="auto">Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></p> <hr> <p><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">View our privacy policy, including our privacy notice to California residents here:&nbsp;<a href="https://www.five9.com/pt-pt/legal" target="_blank">https://www.five9.com/pt-pt/legal</a>.&nbsp;&nbsp;<br></span></p> <p><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.</span></p></div>