Lead Network Architect, CX at NICE

<div class="content-intro"><p>At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.</p></div><p style="text-align: left;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">^{We are seeking an experienced Network Architect to drive the design, modernization, and evolution of our global, multi-cloud, and next-generation enterprise network environments. The ideal candidate brings deep technical expertise, leadership capability, and a passion for automation—helping shape long-term network strategy, resiliency, and performance across a rapidly growing global platform.}</span></p> <p style="text-align: left;"><strong><span style="font-family: tahoma, arial, helvetica, sans-serif;">^{Key Responsibilities}</span></strong></p> <ul> <li><span style="font-family: tahoma, arial, helvetica, sans-serif;">^{Architect and evolve enterprise, data center, campus, and backbone network architectures using modern, scalable design principles.}</span></li> <li><span style="font-family: tahoma, arial, helvetica, sans-serif;">^{Design and optimize multi-cloud network architectures across AWS, Azure, and GCP, including WAN, cloud security, routing domains, and cross-cloud connectivity.}</span></li> <li><span style="font-family: tahoma, arial, helvetica, sans-serif;">^{Lead EVPN/VXLAN fabric designs, SR-MPLS/SRv6 architectures, and high-performance spine–leaf environments.}</span></li> <li><span style="font-family: tahoma, arial, helvetica, sans-serif;">^{Develop and implement Zero Trust segmentation models, identity-based policies, and micro-segmentation strategies.}</span></li> <li><span style="font-family: tahoma, arial, helvetica, sans-serif;">^{Design and maintain high-availability edge solutions including SD-WAN, SASE, secure remote access, and edge compute networking.}</span></li> <li><span style="font-family: tahoma, arial, helvetica, sans-serif;">^{Drive network automation initiatives using Terraform, Ansible, CI/CD pipelines, and Python-based automation.}</span></li> <li><span style="font-family: tahoma, arial, helvetica, sans-serif;">^{Implement intent-based networking models, configuration validation frameworks, and network digital twin platforms.}</span></li> <li><span style="font-family: tahoma, arial, helvetica, sans-serif;">^{Collaborate with cloud, security, and platform engineering teams on architecture governance, reference patterns, and design standards.}</span></li> <li><span style="font-family: tahoma, arial, helvetica, sans-serif;">^{Develop advanced observability and telemetry solutions using gNMI, gRPC, NetFlow/IPFIX, and cloud-native monitoring platforms.}</span></li> <li><span style="font-family: tahoma, arial, helvetica, sans-serif;">^{Lead troubleshooting, lifecycle management, and capacity planning across hybrid, multi-region, and distributed environments.}</span></li> </ul> <p style="text-align: left;">&nbsp;</p> <p style="text-align: left;"><strong><span style="font-family: tahoma, arial, helvetica, sans-serif;">^{Skills &amp; Experience}</span></strong></p> <ul> <li style="text-align: left;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">^{8–12 years of hands-on experience architecting and operating large-scale enterprise or service provider networks.}</span></li> <li style="text-align: left;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">^{Expertise in core routing and switching technologies: BGP, OSPF, IS-IS, MPLS, EVPN/VXLAN, and Segment Routing.}</span></li> <li style="text-align: left;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">^{Deep experience with Cisco (NX-OS, IOS-XR, IOS-XE), Juniper (QFX), and Arista EOS with CloudVision.}</span></li> <li style="text-align: left;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">^{Strong multi-cloud networking experience including AWS Transit Gateway, Cloud WAN, Azure Virtual WAN, and GCP Cloud Router.}</span></li> <li style="text-align: left;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">^{Proficiency in network automation using Terraform, Ansible, Python, and Git-based workflows.}</span></li> <li style="text-align: left;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">^{Knowledge of SASE, SD-WAN, cloud firewalls, WAF, and DDoS mitigation.}</span></li> <li style="text-align: left;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">^{Understanding of Kubernetes networking (Cilium, Calico, AWS CNI) and service mesh architectures (Istio).}</span></li> <li style="text-align: left;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">^{Strong communication, architectural documentation, diagramming, and cross-functional leadership skills.}</span></li> </ul> <p style="text-align: left;">&nbsp;</p> <p style="text-align: left;"><strong><span style="font-family: tahoma, arial, helvetica, sans-serif;">^{Preferred Qualifications}</span></strong></p> <ul> <li><span style="font-family: tahoma, arial, helvetica, sans-serif;">^{CCIE, JNCIE, or Arista ACE-L3 (active or in progress).}</span></li> <li><span style="font-family: tahoma, arial, helvetica, sans-serif;">^{AWS Advanced Networking Specialty or equivalent cloud certifications.}</span></li> <li><span style="font-family: tahoma, arial, helvetica, sans-serif;">^{Experience with network digital twins, AIOps, or telemetry-driven automation.}</span></li> <li><span style="font-family: tahoma, arial, helvetica, sans-serif;">^{Experience with micro-segmentation platforms such as Illumio, Guardicore, or NSX-T DFW.}</span></li> <li><span style="font-family: tahoma, arial, helvetica, sans-serif;">^{Experience delivering IaC at scale, including CI/CD-driven deployments.}</span></li> </ul> <p style="text-align: left;">&nbsp;</p> <p style="text-align: left;"><strong><span style="font-family: tahoma, arial, helvetica, sans-serif;">^{Why Join Us}</span></strong></p> <p style="text-align: left;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">^{You will become part of a global architecture and engineering organization focused on cutting-edge, multi-cloud, high-performance networking. This role offers meaningful opportunities to drive architectural strategy, influence enterprise-wide design standards, and shape the future of modern networking.}</span></p> <p><strong>Enjoy NICE-FLEX!</strong><br>At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.</p> <p>Requisition ID:10261<br>Reporting into: Manager, Cloud Operations Network, CX<br>Role Type: Individual Contributor&nbsp;</p><div class="content-conclusion"><p><em><strong>About NiCE </strong></em></p> <p><em>NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. </em></p> <p><em>Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. </em></p> <p><em>NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.</em></p> <p>&nbsp;</p></div>