Account Representative at Four Hands
Austin, TXFull-timeSalesPosted 16 days ago
Apply with PipelineAbout the Role
<div class="content-intro"><div>Join one of the fastest growing, most dynamic companies in the furniture industry. For over 25 years, Four Hands has been a leading designer and wholesaler of furniture and décor, helping people create spaces that feel like home. </div>
<p>Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin’s Top Workplaces year after year. We invest in exceptional people — with a team of over 800 and growing — fostering our employees’ careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins.</p></div><div><span class="TextRun SCXW235498561 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW235498561 BCX0">Are you ready to elevate your career by building meaningful B2B relationships and becoming a trusted expert in the trade industry? Join our innovative Four Hands Trade Sales Team as an Account Representative, where </span><span class="NormalTextRun SCXW235498561 BCX0">you'll</span><span class="NormalTextRun SCXW235498561 BCX0"> have the opportunity to make a significant impact. In this role, </span><span class="NormalTextRun SCXW235498561 BCX0">you'll</span><span class="NormalTextRun SCXW235498561 BCX0"> manage the entire sales cycle, from </span><span class="NormalTextRun SCXW235498561 BCX0">initial</span><span class="NormalTextRun SCXW235498561 BCX0"> customer contact to long-term account management, all while </span><span class="NormalTextRun SCXW235498561 BCX0">leveraging</span><span class="NormalTextRun SCXW235498561 BCX0"> your communication skills to drive new business. </span><span class="NormalTextRun SCXW235498561 BCX0">You'll</span><span class="NormalTextRun SCXW235498561 BCX0"> secure lasting partnerships by providing tailored</span><span class="NormalTextRun SCXW235498561 BCX0"> </span><span class="NormalTextRun SCXW235498561 BCX0">product</span><span class="NormalTextRun SCXW235498561 BCX0"> </span><span class="NormalTextRun SCXW235498561 BCX0">education, solutions, and support to our trade </span><span class="NormalTextRun SCXW235498561 BCX0">customers in a specific territory</span><span class="NormalTextRun SCXW235498561 BCX0">. If </span><span class="NormalTextRun SCXW235498561 BCX0">you're</span><span class="NormalTextRun SCXW235498561 BCX0"> passionate about sales and ready to contribute to our dynamic team, we want to hear from you! </span></span><span class="EOP SCXW235498561 BCX0" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></div>
<p><strong>In This Role</strong></p>
<ul>
<li>Focus on building B2B relationships and become a trusted specialist to our customers</li>
<li>Manage the full sales cycle from application qualification, customer first touch, onboarding, purchase execution, and account management</li>
<li>Leverage inbound/outbound calls, emails, and other communication channels to drive new business acquisition with potential and existing customers</li>
<li>Secure long-term relationships and serve as a customer contact to our trade customers in your territory with responsibility of education, solution recommendation, and support based on needs</li>
<li>Demonstrate and maintain extensive product knowledge to keep customers apprised of product launches, extensions, and promotions</li>
<li>Maintain lists of prospective customers for use as sales leads, based on information from marketing leads, trade shows, web leads, and other sources</li>
<li>Be a trusted business advisor and use in-depth knowledge of our pricing, lead times, specifications</li>
<li>Partner with Marketing, Sales Operations, and other Sales departments to execute campaigns </li>
<li>Utilize Salesforce CRM to manage and track sales activities, maintaining accurate data for forecasting and reporting </li>
<li>Consistently meet established weekly and monthly sales metrics</li>
<li>Attend a minimum of 4 industry-related trade shows a year for a week at a time with preset dates</li>
<li>Other duties as assigned, in accordance with training and qualifications</li>
<li>Uphold the Core Values and be a valuable member of the Four Hands Team
<ul>
<li>Be open and honest</li>
<li>Reach for excellence</li>
<li>Act with responsibility</li>
<li>Value the whole person</li>
<li>Enjoy the journey</li>
</ul>
</li>
</ul>
<p><strong>The Ideal Person</strong></p>
<ul>
<li><span data-contrast="auto">5+ year of experience in customer service, sales coordination, or a similar role </span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">2+ years of experience in the Furniture industry or graduation from our Customer Onboarding and Revenue Activation team</span></li>
<li><span data-contrast="auto">Experience working efficiently in a fast-paced environment while delivering a polished, personalized experience to high-end customers </span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Ability to travel to attend a minimum of 4 industry-related trade shows a year for a week at a time for preset dates</span></li>
<li><span data-contrast="auto">Familiarity with CRM tools to track activity and manage pipelines (Salesforce preferred) </span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Ability to educate clients and drive product-based solutions through a relationship-building approach </span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li><span data-contrast="auto">Strong written and verbal communication skills with a consultative, customer-focused approach </span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Strong organizational skills with the ability to manage multiple accounts and priorities at once </span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li><span data-contrast="auto">Ability to collaborate with cross-functional partners to support sales initiatives and campaigns </span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
</ul>
<p> </p><div class="content-conclusion"><h3 id="about-heading" class="external-panel__heading">About Four Hands</h3>
<div id="about-body" class="external-panel__trix-content external-panel__trix-content--colored">
<div>Headquartered in Austin, Texas, since 1996, Four Hands crafts furniture, art and décor — pieces that are all about creating space. Timeless, thoughtful designs with endless possibilities. Pieces meant to be experienced and form a whole that feels like home. <br><br></div>
<div>Our trade customers range from interior designers to large retailers who rely on our expertise to grow and guide their business to success. We treat our partners as part of the Four Hands family, championing them and rooting for their every win.<br><br></div>
<div>And, we are constantly pursuing better — from sourcing the finest materials and finishes to seeking fresh inspiration to elevate our designs — we are never settled, never done.<br><br></div>
<div>Four Hands is an Equal Opportunity Employer. Four Hands recruits qualified applicants and advances in employment its employees without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.<br><br></div>
<div>Visit <a href="https://www.fourhands.com/">www.FourHands.com</a> for more information.</div>
</div></div>
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