Project Manager (Insurance) at Capco

<div> <h2><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">About Capco</span></h2> <p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Capco is a global business and technology consultancy dedicated exclusively to the financial services industry. Our consultants bring innovative thinking together with deep, first‑hand industry experience to help clients solve their most complex business and technology challenges.</span></p> <p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">We partner with leading banks, capital markets firms, and wealth &amp; investment managers to deliver transformation across finance, risk &amp; compliance, regulatory change, and technology. With offices across major financial centres in North America, Europe, and APAC, Capco offers the opportunity to work on large‑scale, high‑impact programmes that shape the future of financial services.</span></p> <p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">At Capco, collaboration, delivery excellence, and entrepreneurship define how we work and succeed.</span></p> </div> <div> <h2><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Role Overview</span></h2> <div> <p><span style="font-size: 12pt;">The Project Manager&nbsp; will be responsible for leading the delivery of business and technology projects across Life, General, and/or Medical Insurance. The role will manage project planning, governance, stakeholder engagement, vendor coordination, risks, dependencies, and execution activities to ensure successful delivery of transformation initiatives.</span></p> <p><span style="font-size: 12pt;">Working closely with business stakeholders, product owners, technology teams, vendors, and programme leadership, the Project Manager will drive project outcomes from mobilisation through implementation, ensuring delivery aligns with business objectives, timelines, budgets, and quality standards.</span></p> </div> <hr> <h2><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Key Responsibilities</span></h2> <div> <h3><span style="font-size: 12pt;">1) Project Planning &amp; Delivery</span></h3> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Lead end-to-end delivery of insurance transformation and technology projects.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Develop and maintain detailed project plans, milestones, timelines, and delivery roadmaps.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Define project scope, objectives, deliverables, and success criteria.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Monitor project progress and proactively manage delivery risks and issues.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Ensure projects are delivered on time, within budget, and to agreed quality standards.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Support project mobilisation, implementation, and transition activities.</span></li> </ul> <h3><span style="font-size: 12pt;">2) Stakeholder Management &amp; Governance</span></h3> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Build strong relationships with business stakeholders, sponsors, technology teams, and external partners.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Facilitate project governance forums, working groups, and steering committee meetings.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Prepare and present project status reports, dashboards, and executive updates.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Manage stakeholder expectations and maintain alignment across project teams.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Escalate key decisions, risks, and issues appropriately.</span></li> </ul> <h3><span style="font-size: 12pt;">3) Risk, Issue &amp; Dependency Management</span></h3> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Establish and maintain project RAID logs (Risks, Assumptions, Issues, and Dependencies).</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Proactively identify, assess, and mitigate delivery risks.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Manage project dependencies across business, technology, and vendor workstreams.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Implement issue resolution and escalation processes to minimise project impacts.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Support change control processes and assess impacts to scope, budget, and timelines.</span></li> </ul> <h3><span style="font-size: 12pt;">4) Vendor &amp; Delivery Coordination</span></h3> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Coordinate activities across internal delivery teams, vendors, and third-party partners.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Track vendor deliverables and ensure alignment with project objectives and timelines.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Support vendor governance, performance monitoring, and issue resolution.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Facilitate collaboration across multiple workstreams and stakeholder groups.</span></li> </ul> <h3><span style="font-size: 12pt;">5) Financial &amp; Resource Management</span></h3> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Manage project budgets, forecasts, and financial reporting.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Support resource planning and allocation across project workstreams.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Monitor project expenditure and provide regular financial updates.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Ensure effective utilisation of project resources and delivery capacity.</span></li> </ul> <h3><span style="font-size: 12pt;">6) Business Change &amp; Implementation Support</span></h3> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Partner with business and technology teams to support solution delivery and implementation.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Coordinate testing, deployment, business readiness, and transition activities.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Support change management and adoption initiatives.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Ensure successful handover into business operations and support teams.</span></li> </ul> </div> <hr> <h2><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Required Experience &amp; Qualifications</span></h2> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <div><span style="font-size: 12pt;">7-12 years of project management experience within insurance transformation environments.</span></div> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <div><span style="font-size: 12pt;">Proven experience delivering business and technology transformation projects.</span></div> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <div><span style="font-size: 12pt;">Strong understanding of Life, General, and/or Medical Insurance operations and processes.</span></div> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <div><span style="font-size: 12pt;">Experience managing cross-functional teams and multiple stakeholder groups.</span></div> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <div><span style="font-size: 12pt;">Demonstrated experience delivering projects involving technology implementation, digital transformation, or process improvement.</span></div> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <div><span style="font-size: 12pt;">Experience working within multi-vendor environments.</span></div> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <div><span style="font-size: 12pt;">Consulting, system integration, or insurance transformation experience is advantageous.&nbsp;</span></div> </li> </ul> </div> <h2><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Why Join Capco?</span></h2> <ul> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Work exclusively with leading financial services clients on high‑impact programmes</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Be part of a globally connected consulting firm with strong APAC growth momentum</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Operate in an entrepreneurial, collaborative culture with clear accountability and ownership</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Accelerate your career through exposure to complex transformations and senior stakeholders</span></li> </ul>